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Show Results For
- All HBS Web
(2,463)
- People (4)
- News (685)
- Research (1,098)
- Events (13)
- Multimedia (18)
- Faculty Publications (413)
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- 08 Jan 2025
- News
Mapping Pain Points at the IRS
Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
- 01 Apr 2001
- News
Hit Radio Show and HBS Alumni Help Young Classical Musicians
interested in classical music. And HBS graduates have played a key role in all of this.” Indeed, according to Slavet, field-study and class-project recommendations by HBS students “laid the groundwork for what we’ve become — an online... View Details
- 01 Apr 2000
- News
The World at a Click
two-year-old, name-your-price discount site gaining fame of late with humorous ads featuring pitchman William Shatner. Both companies have grown rapidly since entering the online market, and with consolidation already under way... View Details
Keywords: Margie Kelly
- 04 Sep 2019
- News
Clicks and Mortar
Associate Professor Antonio Moreno and Senior Lecturer Jill Avery (image by John Ritter) While legacy companies like Sears are shuttering their doors, a growing number of online-first companies—from Amazon to Rent the Runway—are opening View Details
- 01 Jun 2001
- News
Virtual Plant Tours and Beer Game Dysfunction
Professor Lynda Applegate’s Building E-Businesses course does more than just translate standard case material into an online format. She uses audio and video clips for storytelling, then offers eye-catching visuals and drill-down... View Details
- 01 Mar 2016
- News
Faculty Q&A: Price Check
application in an industry with the most room for improvement. Online retail, particularly online fashion, definitely fit the bill. Why is fashion a good place to focus? The industry faces several challenges... View Details
- 01 Dec 1997
- News
1997 Placement Data Reflect January Cohort's Success
campus this year and enhances access to MBA students for firms that have not traditionally recruited at HBS; A new Web site for recruiters, with online tools, event listings, and other features to provide... View Details
- 06 Dec 2021
- News
Action Plan: Whole Sale
online platforms such as YouTube or, more recently, TikTok, to discover new products, but digital sales in the category were not on par with other consumer goods. The explanation: “Beauty is a fun purchase... View Details
- 01 Dec 2013
- News
Oscar Winners
2007) and they have just one word for you: insurance. The trio are cofounders of Oscar Health Insurance (hioscar.com), their brand-new online company—competing with more than a dozen other health insurance firms—that offers coverage on... View Details
- 01 Dec 2014
- News
Creating the Shopping Experience of the Future
More Retail Revolutions Sharing Designer Labels Rent the Runway, from Jenn Hyman and Jenny Fleiss (both MBA 2009), brings the sharing economy to the world of fashion, offering big-name dresses—and now accessories—for short-term rental View Details
- 01 Dec 2017
- News
2017 in Finance: Helping Consumers Improve Their Financial Life
Large consumer banks have historically collected a lot of data on their customers, which they have used to sell standardized products. Increasingly, however, we have seen new entrants using customer data to help the consumer and provide... View Details
- 21 May 2016
- News
The Age of Consignment
“Ethical elimination” is the necessary corollary of ethical consumption, writes the New York Times, and HBS alumni are leading the way with online resell companies that make it easy to get rid of—and even... View Details
- 01 Mar 2019
- News
Case Study: Off to a Fine Art
Launched in 2017, Clay is an artisanal ceramics startup for the sharing economy. Founder and CEO Rukmini Giridharadas (MBA 2014) has partnered with potters in the Bay Area to offer their wares online to the chefs, caterers, and florists... View Details
Keywords: Jen McFarland Flint
- 01 Jun 2015
- News
Faculty Q&A: Reemerging Technologies
industries have in common? When an industry faces a shock, it can attempt to compete directly with the new technology or retreat into a niche. However, some technologies are well suited for a third strategy, one that’s anchored on the... View Details
- 01 Dec 2015
- News
Snapping Up Voters
Illustration by Chris Gash When Rob Saliterman (MBA 2011) started selling online political ads at Google, they were almost all destined for people already seeking political content, placed either on specific networks or in response to... View Details
Keywords: Sasha Issenberg
- 21 Nov 2024
- News
Mother Nurture
Julia Cole, Tina Keshani, and Sophia Richter (Illustration by Gisela Goppel) When Tina Keshani (MBA 2020), Julia Cole (MBA 2020), and Sophia Richter (MBA 2020) met at Startup Boot Camp in their first year at HBS, they quickly discovered they shared a vision to create a... View Details
Keywords: Margie Kelley
- 01 Aug 2001
- News
HBS Alumni Association Board of Directors: President's Report
centered on developing more dynamic online resources, including an informative electronic newsletter and searchable, Web-based Class Notes embedded with e-mail hot links. Regarding delivery, the committee felt there should be more... View Details
Keywords: John Hoffman
- 01 Dec 2000
- News
Bottom-Line Beauty
The dollars-and-cents reality of outfitting a new venture may not be the most glamorous topic, but Inc. Technology's special "CEO's Start-Up Toolkit" issue (Summer 2000) showcased both style and substance by featuring Marla Malcolm (MBA... View Details
- 17 Nov 2016
- News
Rent the Runway Sets Up Shop at Neiman Marcus
(WSJ photo illustration) (WSJ photo illustration) The online fashion innovator Rent the Runway—brainchild of Jennifer Hyman and Jennifer Fleiss (both MBA 2009)—is continuing to go brick-and-mortar. The Wall Street Journal details the... View Details
- 01 Sep 2020
- News
Wide Angle
You're senior associate dean of Harvard Business School Online and the former president of Barnard College. What lessons can educational institutions take from the economic impact of the pandemic? I suspect that this moment is going to be... View Details