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Show Results For
- All HBS Web
(1,331)
- People (1)
- News (296)
- Research (958)
- Events (4)
- Multimedia (1)
- Faculty Publications (145)
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
another week of haggling would bring huge payoffs. This difference in perspective between the manufacturer's and the union's negotiating styles resulted in a strike. Effective negotiators realize that their reputation is not just a... View Details
Keywords: by Deepak Malhotra
- 12 Oct 2021
- Research & Ideas
What Actually Draws Sports Fans to Games? It's Not Star Athletes.
Lakhani, the Dorothy & Michael Hintze Professor of Business Administration. “A vibrant sports scene is the lifeblood of many cities.” Take the suspense out of the game and you’ll lose spectators; no one—not even die-hard fans—wants to... View Details
- 07 Aug 2007
- First Look
First Look: August 7, 2007
Participation in daily unit management had no effect on unit mortality, while participation in process improvement was positively related to improvement in unit mortality. The positive relationship between collaboration and improvement in... View Details
Keywords: Martha Lagace
- 15 May 2012
- First Look
First Look: May 15
followed a series of events that seriously damaged ChuoAoyama's reputation. We use these events to provide evidence on the importance of auditors' reputation for quality in a setting where litigation plays essentially no role. Around one... View Details
Keywords: Carmen Nobel
- 08 Apr 2013
- Research & Ideas
How to Demotivate Your Best Employees
a 6 to 8 percent productivity decrease The plant's attendance award program began in March 2011 and continued for nine months. Employees with perfect attendance for a month, including no unexcused absences or tardy shift arrivals, were... View Details
- 14 Dec 2007
- Op-Ed
When Your Product Becomes a Commodity
profits? If you've heard it, you've probably wondered if it was just a convenient excuse or if the manager had a valid point. The truth is, even when a raw material has no value added and quality standards are set by law or the industry,... View Details
Keywords: by John Quelch
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
algorithm generates fair outcomes. As the algorithm sorts through information to optimize its objective, BEAT detects and eliminates bias at key points in the training process. For instance, BEAT could help a car service charge surge View Details
Keywords: by Rachel Layne
- 01 Dec 2023
- News
Thinking Ahead
As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
- 13 Jan 2009
- First Look
First Look: January 13, 2009
Working PapersCPC/CPA Hybrid Bidding in a Second Price Auction Authors:Benjamin Edelman and Hoan Soo Lee Abstract We develop a model of online advertising in which each advertiser chooses from multiple advertising measurement... View Details
Keywords: Martha Lagace
- 12 Apr 2022
- Research & Ideas
Swiping Right: How Data Helped This Online Dating Site Make More Matches
The modern world is fueled by matchmaking. Going out on the town? Uber pairs you with a driver you can choose based on ratings, proximity, and even car model. Craving a vacation? Simply filter getaways based on locale and price through... View Details
Keywords: by Kara Baskin
- 26 Feb 2008
- First Look
First Look: February 26, 2008
similar behavior following periods of poor financial performance. In addition to offering promotions more frequently, we find that firms offer deeper price discounts to manage earnings during these periods. Furthermore, our results... View Details
Keywords: Martha Lagace
- 14 Apr 2015
- First Look
First Look: April 14
recouple consumer activities or rebalance the revenues generated from each activity. Cases & Course Materials Harvard Business School Case 715-417 What Is Global? Allocating Products and Activities Across Locations No abstract... View Details
Keywords: Sean Silverthorne
- 26 Nov 2013
- First Look
First Look: November 26
Results: The conversion rate for the No Testimonial Group was 12.2%, which is higher than the Unaffiliated Testimonial Group rate of 11.3% and the Affiliated Testimonial Group rate of 11.7%. The differences between the groups are not... View Details
Keywords: Sean Silverthorne
- 04 Sep 2001
- Research & Ideas
Is Government Just Stupid? How Bad Decisions Are Made
decision making. These barriers are: Do no harm. Their gain is our loss. Competition is always good. Support our group. Live for the moment. No pain for us, no gain for them.... View Details
- Research Summary
3D Negotiaton
In articles and books, often with David Lax, I have been developing a broad approach to effective negotiation that encompasses three "dimensions." In this "3D" approach, our first dimension — "tactics"-- is the most familiar territory. Tactics are the persuasive... View Details
- Web
Impact - Health Care
Impact Making a Difference in Health Care Harvard Business School Influencing the Industry With global health care spending greater than $8.5 trillion, there is no shortage of opportunities to make an impact in this demanding sector. HBS... View Details
- 21 Jan 2014
- First Look
First Look: January 21
Hervas-Drane Abstract—We analyze the implications of consumer privacy for competition in the marketplace. We consider a market where firms set prices and disclosure levels for consumer information, and consumers observe both before... View Details
Keywords: Sean Silverthorne
- Web
Leadership - Faculty & Research
Leadership Leadership 2015 Chapter Leave No Slice of Genius Behind: Selecting and Developing Tomorrow's Leaders of Innovation By: Linda A. Hill More than ever, leaders of nearly every kind of organization view their human resources teams... View Details
- 22 Mar 2024
- Research & Ideas
Open Source Software: The $9 Trillion Resource Companies Take for Granted
What does it take to put a price tag on open source software (OSS), a resource so critical to the global economy that some 96 percent of commercial programs include some code created, tinkered with, or distributed for free by... View Details
- Web
Academics - Health Care
together for the first time, allow faculty members to try out new content and teach their passions, and engage alumni and other practitioners in offering real-world perspective. Past SIPs include: Pricing the Priceless: BioPharma... View Details