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  • February 2000 (Revised March 2001)
  • Case

Tata Consultancy Services: High Technology in a Low-Income Country

Explores the development of the software services industry in India and the challenges facing the market leader as domestic competition intensifies and new countries attempt to replicate India's success. View Details
Keywords: Competition; Software; Information Technology Industry; India
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  • 14 May 2013
  • Blog Post

Exploring new opportunities at HBS

On our first official day here at HBS, I looked around at my classmates, all dressed in our finest business formal, and all I could think was, “Toto, we definitely aren’t at a tech startup anymore.” Before coming to HBS, I had spent the last 2.5 years as an analyst at... View Details
Keywords: Technology
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

peak in 1997, Kodak had a market value of $30 billion. Despite inventing the first digital camera, Kodak stumbled to capitalize on the new technology and by 2011 the company was in Chapter 11 bankruptcy... View Details
Keywords: Dina Gerdeman
  • 05 Oct 2017
  • Blog Post

Working as a Software Engineer in Industrial Technology

with a PhD after completing my masters at the London School of Economics. From London, I moved to New York and worked in consulting at Deloitte, and then to San Francisco to join a mid-market private equity firm, Kingfish Group. I’ve... View Details
Keywords: Technology
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

Summer 2018 RAND Journal of Economics Scale versus Scope in the Diffusion of New Technology: Evidence from the Farm Tractor By: Gross, Daniel P. Abstract—Although tractors are now used in nearly every agricultural field operation and in... View Details
Keywords: Dina Gerdeman
  • 2019
  • Working Paper

Using Technology to Augment Professionals, Instead of Replacing Them, for Innovative Problem Solving

By: Hila Lifshitz - Assaf, Felicia Ng, Aniket Kittur and Robert Kraut
While in some technological and scientific areas innovation is flourishing, in others it is stalling, leaving important problems unsolved for decades. One explanation is professionals’ limitations as problem solvers, as accumulating depth of knowledge enhances one’s... View Details
Keywords: Innovation; Expertise; Future Of Work; Crowdsourcing; Artificial Intelligence; Problem Solving; Professionalism; Experience and Expertise; Collaborative Innovation and Invention; Problems and Challenges; Research and Development
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  • 24 Sep 2014
  • Op-Ed

We Need a Miracle. New Nuclear Might Provide it.

have the technology infrastructure and the dynamic, startup companies to bring New Nuclear to the table quickly. Three such startups are Martingale, Inc., of Tavernier, Florida; Transatomic Power, of... View Details
Keywords: by Joseph Lassiter; Energy; Utilities
  • 05 May 2022
  • News

Capture New Value from Your Existing Tech Infrastructure

  • Winter 2021
  • Article

Making Economics More Useful: How Technological Eclecticism Could Help

By: Amar Bhidé
Keynes thought it would be ‘splendid’ if economists became more like dentists. Disciplinary economics has instead become more like physics in focusing on concise, universal propositions verified through decisive tests. This focus, I argue, limits the practical... View Details
Keywords: Economic Methodology; Simulations; Banking; Regulation; Judgment; Economics; Banks and Banking
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  • 22 Nov 2024
  • News

New Faculty Profiles: John Mulliken

  • 2009
  • Working Paper

Technology Innovation and Diffusion as Sources of Output and Asset Price Fluctuations

By: Diego A. Comin, Mark Gertler and Ana Maria Santacreu
We develop a model in which innovations in an economy's growth potential are an important driving force of the business cycle. The framework shares the emphasis of the recent "new shock" literature on revisions of beliefs about the future as a source of fluctuations,... View Details
Keywords: Business Cycles; Economic Growth; Asset Pricing; Technological Innovation; Mathematical Methods; System Shocks; Technology Adoption
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  • 24 Sep 2014
  • News

We Need a Miracle. New Nuclear Might Provide it.

  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 5 Complementarity By: Baldwin, Carliss Y. Abstract—The purpose of this chapter is to relate the theory of task networks and technology set... View Details
Keywords: Dina Gerdeman
  • 25 Jan 2019
  • News

IndiGo's New Captain

Keywords: India; airline industry; leadership; Air Transportation; Transportation
  • July 2024
  • Article

Chatbots and Mental Health: Insights into the Safety of Generative AI

By: Julian De Freitas, Ahmet Kaan Uğuralp, Zeliha Uğuralp and Stefano Puntoni
Chatbots are now able to engage in sophisticated conversations with consumers. Due to the ‘black box’ nature of the algorithms, it is impossible to predict in advance how these conversations will unfold. Behavioral research provides little insight into potential safety... View Details
Keywords: Autonomy; Chatbots; New Technology; Brand Crises; Mental Health; Large Language Model; AI and Machine Learning; Behavior; Well-being; Technological Innovation; Ethics
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  • 14 May 2019
  • News

Karen Mills on Technology and the Future of Small Business

  • October 2002 (Revised May 2004)
  • Case

Intuit's New CEO: Steve Bennett

By: William A. Sahlman and Alison Berkley Wagonfeld
Describes the transition to a new CEO at Intuit, a successful software and financial services firm in California. The new CEO must decide what to change and how fast. He must also navigate within a culture everyone believes to be successful but he envisions can be... View Details
Keywords: Management Succession; Entrepreneurship; Organizational Culture; Applications and Software; Management Teams; Information Technology Industry; Information Technology Industry; California
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  • September 2021
  • Article

Did Technology Contribute to the Housing Boom? Evidence from MERS

By: Stefan Lewellen and Emily Williams
We examine the effects of the Mortgage Electronic Registration System, or MERS, on mortgage origination volumes and foreclosure rates prior to the Great Recession. MERS was introduced in the late 1990s and significantly reduced the cost and time associated with... View Details
Keywords: Credit Supply; Housing Boom; Financial Innovation; Nonbank Lenders; Mortgages; Credit; Expansion; Information Technology; Outcome or Result
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  • 2024
  • Working Paper

The New Digital Divide

By: Mayana Pereira, Shane Greenstein, Raffaella Sadun, Prasanna Tambe, Lucia Ronchi Darre, Tammy Glazer, Allen Kim, Rahul Dodhia and Juan Lavista Ferres
We build and analyze new metrics of digital usage that leverage telemetry data collected by Microsoft during operating system updates across forty million Windows devices in U.S. households. These measures of US household digital usage are much more comprehensive than... View Details
Keywords: Mathematical Methods; Measurement and Metrics; Geographic Location; Behavior; Technology Adoption; Demographics
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  • January 2022 (Revised August 2022)
  • Case

Geely SEA: New Electric Vehicle Platforms

By: Willy C. Shih and Shu Lin
Kent Bovellan, the Chief Engineer and Head of the Vehicle Architecture Center for Geely Holding, the Hangzhou, China headquartered global automotive group, was debating the platform choice for an upcoming "D" segment midsized battery electric vehicle (BEV). He had led... View Details
Keywords: Product Innovation; Product Architecture; Product Engineering; Platform Design; Platform Strategy; Information Infrastructure; Digital Platforms; Information Technology; Product Design; Product Development; Cost Management; Decision Making; Competitive Strategy; Industry Structures; Auto Industry; China; Sweden
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