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Show Results For
- All HBS Web
(5,023)
- People (32)
- News (1,166)
- Research (2,358)
- Events (33)
- Multimedia (59)
- Faculty Publications (1,678)
- 14 Aug 2014
- News
The Birth of ESPN's New Network
- 24 May 2011
- News
June 2011: Building a Social Network
- February 2001 (Revised June 2002)
- Case
Customer Value Measurement at Nortel Networks--Optical Networks Division
By: Das Narayandas
Since 1995, Nortel Networks' Optical Networks (ON) division has been incorporating customer satisfaction and loyalty measures into its business practices to increase customer value. Over the years, key process owners in various parts of the organization have become... View Details
Keywords: Business Divisions; Customer Focus and Relationships; Customer Satisfaction; Management Teams; Marketing Strategy; Value Creation; Telecommunications Industry
Narayandas, Das. "Customer Value Measurement at Nortel Networks--Optical Networks Division." Harvard Business School Case 501-050, February 2001. (Revised June 2002.)
- 29 Jun 2019
- Working Paper Summaries
Infrastructure and Finance: Evidence from India's GQ Highway Network
- 2009 - 2009
- Conference Presentation
Networks and Change Implementation in Organizations
By: Julie Battilana and Tiziana Casciaro
- March 2008
- Article
Linguistic Network Configurations: Management of Innovation in Design-intensive Firms
By: Claudio Dell'Era, Alessio Marchesi and Roberto Verganti
In today's business and academic arenas, design is more and more viewed as an important strategic resource. In fact, over the last couple of years, we have seen a real explosion in business and research literature that see scholars and companies alike trying to... View Details
- 1998
- Conference Presentation
Network Location and Learning: The Influence of Network Resources and Firm Capabilities on Alliance Formation
By: Ranjay Gulati
- 17 Sep 2021
- News
If Networking Makes You Feel Dirty, You’re Doing It Wrong
- Summer 2020
- Article
Accelerating Innovation Through a Network of Ecosystems: What Companies Can Learn from One of the World's Largest Networks of Accelerator Labs
By: Elizabeth J. Altman and Frank Nagle
A United Nations agency with a sweeping mission and sprawling global presence may not appear to be the most likely place where companies can learn new techniques for accelerating innovation — but appearances can be deceiving. The United Nations Development Programme... View Details
Altman, Elizabeth J., and Frank Nagle. "Accelerating Innovation Through a Network of Ecosystems: What Companies Can Learn from One of the World's Largest Networks of Accelerator Labs." MIT Sloan Management Review 61, no. 4 (Summer 2020).
- 12 Oct 2015
- News
How to Make Networking at Conferences Feel Less Icky
- Research Summary
The Global Networks of Multinational Firms (with Maggie Chen)
By: Laura Alfaro
In this paper we characterize the topology of global multinational networks and examine the macro and micro patterns of multinational activity. We construct indices of network density at both pairwise industry and establishment level and measure agglomeration in a... View Details
- August 2024
- Case
Zipline: Expanding the World's Largest Autonomous Drone Delivery Network
By: Tarun Khanna and George Gonzalez
Zipline initially established the world's largest logistics network in Rwanda and Ghana by delivering medical supplies to hospitals via automated drones from a centralized hub. The company is now looking to expand to the U.S. home delivery market and designed a... View Details
Keywords: Governing Rules, Regulations, and Reforms; Growth and Development Strategy; Logistics; Expansion; Air Transportation; Business Model; Rwanda; Ghana; United States
Khanna, Tarun, and George Gonzalez. "Zipline: Expanding the World's Largest Autonomous Drone Delivery Network." Harvard Business School Case 725-381, August 2024.
- 01 Jan 2005
- Conference Presentation
Dynamics of trust in guanxi networks
By: Roy Y.J. Chua and M. W. Morris
Chua, Roy Y.J., and M. W. Morris. "Dynamics of trust in guanxi networks." Paper presented at the National Culture and Groups Conference, January 01, 2005. (Published as a chapter in National Culture and Groups, edited by Ya-Ru Chen. Vol. 9 of the Research on Managing Groups and Teams series, Elsevier, July 2006.)
- 12 Oct 2017
- Cold Call Podcast
Telemundo: The Fastest Growing TV Network in the United States
- 5 Aug 2005 - 10 Aug 2005
- Conference Presentation
The effects of culture and network density on trust in Chinese vs American managerial networks
By: Roy Y.J. Chua, M. W. Morris and P. Ingram
- March 2013
- Teaching Note
Your Social Network Over Time (TN)
By: Mikolaj J. Piskorski and Andreea Gorbatai
- 2013
- Other Unpublished Work
Platforms and Limits to Network Effects
By: Mikolaj Jan Piskorski and Hanna Halaburda
Piskorski, Mikolaj Jan, and Hanna Halaburda. "Platforms and Limits to Network Effects." (Management Science, First Round Revise and Resubmit.)
- March 2011
- Teaching Note
The CW: Launching a Television Network
By: Anita Elberse
Teaching Note for 507050. View Details
- 09 Feb 2015
- News