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- All HBS Web (1,631)
- Faculty Publications (197)
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- 14 Apr 2015
- First Look
First Look: April 14
theoretical understanding of brand relationship phenomena and ideas for practical application from experiments and execution in commercial practice. Strong Brands, Strong Relationships will be the perfect read for marketing faculty and... View Details
Keywords: Sean Silverthorne
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
mission is the starting point for its culture. The nature of a mission statement matters only if leaders and their employees believe in it and live it. In my research, too often I’ve found that leaders are content to check the box on... View Details
Keywords: by James Heskett
- 25 Jul 2006
- First Look
First Look: July 25, 2006
plans, we find collaborative engagement of the functions to be a consistent process feature and operational norm encouraged and maintained by integrators. In particular, the information processing nature of the sales and operations... View Details
Keywords: Sean Silverthorne
- 30 May 2023
- Research & Ideas
Can AI Predict Whether Shoppers Would Pick Crest or Colgate?
really likes wine,” Ngwe explains. Might GPT also consider shifts in the decision-making ability of a restaurant-goer who had consumed a few glasses of wine? Maybe. The black-box nature of AI makes it impossible to know exactly what... View Details
Keywords: by Kristen Senz
- 09 Mar 2022
- Research & Ideas
War in Ukraine: Soaring Gas Prices and the Return of Stagflation?
researching the Nord Stream 2 natural gas pipeline linking Russia and Germany. In an interconnected corporate world, he says, the pipeline project illustrates how inseparable politics and business are, especially at the edges of old Cold... View Details
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
her own positive experiences with RLX. While the RLX-Impress negotiation was particularly tricky to get off the ground, establishing trust is critical to achieving success in any negotiation, because all negotiations involve some level of... View Details
Keywords: by Deepak Malhotra
- 22 Feb 2018
- Book
The New History of American Capitalism
taking the subject as given, they explore it as politically constituted. If “the market” is neither a discrete phenomenon nor marginal to human experience, then basic structures of governance become important. Rather than assuming that exchange for profit View Details
Keywords: Manufacturing
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
we all experience some degree of this pressure in our own daily work lives, in this series of studies I examined what happens to team dynamics and performance when the pressure is significantly intensified. Ironically, Gardner found that... View Details
Keywords: by Sarah Jane Gilbert
- 23 Apr 2012
- Research & Ideas
How to Brand a Next-Generation Product
When Apple launched its latest iPad, experts and nonexperts alike expected it to be dubbed "iPad 3," a natural follow-on to the second-generation iPad 2. Instead, the company called the new iPad just that: "the new... View Details
Keywords: by Carmen Nobel
- 13 Feb 2012
- Research & Ideas
The Case Against Racial Colorblindness
The problem is that most of us naturally do notice each other's racial differences, regardless of our employer's policy. “Very early on kids get the message that they are not supposed to acknowledge that they notice people's race—often... View Details
Keywords: by Carmen Nobel
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
end of a call may be having a dramatic experience during this crisis is an important subtext for how they are navigating the conversation with me.” LEADING IN TIMES OF UNCERTAINTY More Stories in This Series Pandemic Self-Care for CEOs:... View Details
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
(Experiment 2), and non-suppression (Experiment 3). However, when firms honor these implicit promises, voting can mitigate the disappointment that arises from receiving an undesired outcome (Experiment 4). Finally, Experiment 5 identifies... View Details
Keywords: by Sean Silverthorne
- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
But it wasn't always so. Vexing problems we experience in business and society may be due in part to the neglect of leadership studies in the academy for many years. "If we had to characterize the path of work on leadership, it has... View Details
- 29 Jan 2008
- First Look
First Look: January 29, 2008
Working PapersProduct Development and Learning in Project Teams: The Challenges Are the Benefits Authors:Amy C. Edmondson and Ingrid M. Nembhard Abstract The value of teams in new product development (NPD) is undeniable. Both the interdisciplinary View Details
Keywords: Martha Lagace
- 21 May 2013
- First Look
First Look: May 21
rather than on oneself. In Experiment 1, we show that prosocial bonuses in the form of donations to charity lead to happier and more satisfied employees at an Australian bank. In Experiment 2, we show that... View Details
Keywords: Sean Silverthorne
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
for implementation and sustainability. The kind of negotiation campaign that I’ve sketched is designed to build a sufficient, sustainable “winning coalition” on behalf of an initiative like Amazon’s. But as this experience shows, an... View Details
- 05 Jun 2020
- Research & Ideas
How Anchor Investors Help Impact Funds Succeed
the experience of development and fundraising professionals in the impact investing space—that anchor investors are motivated by the ability to catalyze additional change by supporting fund managers early in their fund raise, often... View Details
- 02 Apr 2013
- First Look
First Look: April 2
Publications 2006 Nature Reviews Beyond Magic Bullets: True Innovation in Health Care By: Narayan, Vaibhav A., Marco Mohwinckel, Gary Pisano, Michael Yang, and Husseini Manji Abstract—The molecular medicine revolution-based on advances... View Details
Keywords: Sean Silverthorne
- 23 Apr 2013
- First Look
First Look: April 23
MIT Sloan Management Review Experiments in Open Innovation at Harvard Medical School By: Guinan, Eva C., Kevin J. Boudreau, and Karim R. Lakhani Abstract—Harvard Medical School seems an unlikely organization to open up its innovation... View Details
Keywords: Sean Silverthorne
- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
HBS working paper "Disrupted Routines: Effects of Team Learning on New Technology Adaptation" delves into the disruptive nature of MICS technology on the dynamic of the surgical team in an arena that has a notoriously rigid... View Details
Keywords: by Hilah Geer