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- 20 Sep 2004
- Research & Ideas
How Consumers Value Global Brands
compete not only to offer the highest value products but also to deliver cultural myths with global appeal. "Global brands make us feel like citizens of the world, and they somehow give us an... View Details
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
colleagues, trained to admire and teach action, would walk away shaking their heads and asking each other, "Is he alright?" It is perhaps no coincidence that Tony often came up with some of the most profound insights at faculty... View Details
Keywords: by Jim Heskett
- 03 Oct 2007
- Research & Ideas
Dealing with the ‘Irrational’ Negotiator
professional accounting firm, conduct an audit of the records pertinent to this dispute and to mail the results to the employee. (This would be far less expensive than going to court.) Having this View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
- November 1998 (Revised February 1999)
- Case
Microsoft Office: Finding the Suite Spot
By: Stefan H. Thomke and Steven Sinofsky
Describes a key decision-making process within Microsoft's Office products division. At a time when the PC software business has a great deal of uncertainty, Microsoft's management has to make a key decision regarding the future of software suites. A strengthening of... View Details
Keywords: Decisions; Applications and Software; Strategic Planning; Organizational Design; Organizational Change and Adaptation; Product Development; Managerial Roles; Growth and Development Strategy; Risk and Uncertainty; Goals and Objectives; Digital Platforms; Innovation and Management; Information Technology Industry; Information Technology Industry
Thomke, Stefan H., and Steven Sinofsky. "Microsoft Office: Finding the Suite Spot." Harvard Business School Case 699-046, November 1998. (Revised February 1999.)
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
empirical analysis to be more than sketched in this paper. It is also a field that has not yet taken management as a central subject of empirical study. We shall therefore deal only with some of the central... View Details
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
dignity, and to give organizations an underleveraged talent pool. Rich communities, resourced schools in America The “American dream” ethos promises prosperity for those who work hard regardless of their background, but it’s a View Details
- 07 Jun 2004
- Research & Ideas
What Drives Supply Chain Behavior?
do not act as completely rational agents. (We imply no offense in this). In response to the complexity of the supply chains, managers limit the problem space, whether consciously or unconsciously, by selecting a limited set View Details
Keywords: by Sarah Jane Johnston
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
Summing Up Thoughtful comments are hard to summarize in five paragraphs. That explains why this month's task is impossible. But one thing unites nearly everyone responding to this column, and that is one kind of View Details
Keywords: by Jim Heskett
- 23 Aug 2011
- First Look
First Look: August 23
http://www.amacad.org/publications/Challenges.aspx Advertising, the Matchmaker Authors:Bharat N. Anand and Ron Shachar Publication:RAND Journal of Economics 42, no. 2 (summer 2011) Abstract We empirically study the View Details
Keywords: Sean Silverthorne
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
piece temporarily and review the criticism. The result is this revised post, which reflects what we heard. The article elicited forcefully written letters of complaint to my editor, and several other rebukes posted on comments to the... View Details
Keywords: by James Heskett
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
top executive. Because of the COVID-19 outbreak, we are all taking in vast amounts of new information every day and adjusting to an entirely new set View Details
- 2010
- Working Paper
Developing Negotiation Case Studies
While a great deal of excellent advice exists for producing case studies on managerially relevant topics in general, negotiation cases have distinctive aspects that merit explicit treatment. This article offers three types of tailored advice for producing cases on... View Details
Sebenius, James K. "Developing Negotiation Case Studies." Harvard Business School Working Paper, No. 11-008, July 2010. (Revised October 2010.)
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
objective of rTSR is to filter shocks unrelated to managerial performance, following the informativeness principle, we document that a significant subset View Details
Keywords: by Sean Silverthorne
- 08 May 2020
- Research & Ideas
We’ve Now Been Asking “What Do You Think?” for 20 Years
out of space on my bookshelf.) The objective has been to connect information from multiple sources to give a different twist to a current topic. Many columns over the years... View Details
Keywords: by James Heskett
- 14 Jun 2016
- First Look
June 14, 2016
patent applications in 1976 to 16% in 2008. This is partly driven by the increase in the prevalence of information and communication technology; however, even for patents unrelated to View Details
Keywords: Sean Silverthorne
- 19 Dec 2006
- First Look
First Look: December 19, 2006
new way of looking at the traditional organizational structure of cost and profit centers. Every unit, by contributing to effective strategy execution, has the opportunity to support and create profit. This... View Details
Keywords: Sean Silverthorne
- March 2022 (Revised April 2022)
- Case
MTN: Unlocking Value While Driving Socioeconomic Progress
By: Benjamin C. Esty, Pippa Tubman Armerding and Dilyana Karadzhova Botha
On March 10, 2021, Ralph Mupita the new CEO of MTN Group, Africa's largest telecommunications company, presented the group’s 2020 annual results and unveiled a new strategy to “drive growth and unlock value.” Despite MTN’s leadership in most of its markets, the... View Details
Keywords: Decision Making; Goals and Objectives; Valuation; Emerging Markets; Business Strategy; Financial Management; Information Technology; Corporate Finance; Telecommunications Industry; Africa; South Africa; Ghana; Nigeria
Esty, Benjamin C., Pippa Tubman Armerding, and Dilyana Karadzhova Botha. "MTN: Unlocking Value While Driving Socioeconomic Progress." Harvard Business School Case 722-371, March 2022. (Revised April 2022.)
- 03 Feb 2018
- Op-Ed
How to Heed BlackRock's Call for Corporate Social Responsibility
renowned for their social responsibility still struggle to overcome this challenge. The focus of my research has been social enterprises, which provide laboratories to learn about the joint pursuit of social... View Details
Keywords: by Julie Battilana
- 02 Feb 2010
- First Look
First Look: Feb. 2
"treated" with electronic monitoring is 13% (40% lower). We convince ourselves that the estimates are causal using peculiarities of the Argentine setting. For example, we have almost as much View Details
Keywords: Martha Lagace
- 30 Nov 2018
- What Do You Think?
What’s the Best Administrative Approach to Climate Change?
Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details