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  • All HBS Web  (814)
    • People  (1)
    • News  (220)
    • Research  (455)
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  • Faculty Publications  (210)

Show Results For

  • All HBS Web  (814)
    • People  (1)
    • News  (220)
    • Research  (455)
    • Multimedia  (1)
  • Faculty Publications  (210)
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  • 25 Feb 2013
  • Research & Ideas

Lean Strategy Not Just for Start-Ups

upgrades, forming hypotheses and conducting experiments with each new version along the way. Intuit adopted such a strategy when developing Fasal, a mobile platform that delivers agricultural market price information to farmers in India.... View Details
Keywords: by Carmen Nobel; Financial Services
  • 25 Jan 2000
  • Research & Ideas

Strategic Alliances

apparel and footwear, when City Year requested fifty pairs of boots for its youth service corps program. "In the philanthropic relationship," Austin observes, "each side benefits modestly. The NPO receives funding, goods, or services,... View Details
Keywords: by Nancy O. Perry
  • 15 Feb 2012
  • Op-Ed

Occupy Wall Street Protestors Have a Point

group interested us most. They saw the possibility of building businesses using the kinds of innovation and technology that brought millions of rural poor into the market system (as China Mobile did by bringing View Details
Keywords: by Joseph L. Bower, Herman B. Leonard & Lynn S. Paine
  • 03 Nov 2015
  • First Look

November 3, 2015

job test scores or grant managers discretion in making hiring decisions. We implement our test in the context of the introduction of a valuable job test across 15 firms employing low-skill service sector workers. Our results suggest that... View Details
Keywords: Sean Silverthorne
  • 08 Feb 2016
  • Research & Ideas

The Civic Benefits of Google Street View and Yelp

Even as citizens generate more data than ever before, most cities haven’t taken full advantage of that information flow to improve services and become more efficient. “Historically, cities have been moving in analog, trying to measure... View Details
Keywords: by Michael Blanding; Consumer Products
  • 10 May 2004
  • Research & Ideas

Rethink the Value of Joint Ventures

mobilizing capital and tax planning globally and this can come at the expense of the local partner. Imagine the conflicting objectives in trying to put a price on a component purchased by the joint venture from a related party of the... View Details
Keywords: by Cynthia Churchwell
  • 16 Feb 2016
  • First Look

February 16, 2016

iPhone 6, iPhone 6 Plus, iPad Air 2, and iPad mini 3. By March 2015, Apple Pay was accepted in 700,000 retail locations including Coca-Cola vending machines. "We are the fastest adopted mobile payment View Details
Keywords: Sean Silverthorne
  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

meet product and service providers more than halfway on this issue? One respondent is convinced that "patience is a frontier of competition." If this is true, there may be a real competitive advantage awaiting the Internet-based... View Details
Keywords: by James Heskett
  • 27 Aug 2014
  • Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

leadership in mobilizing people and resources in highly dynamic situations.” Each winter, 900 HBS students dispatch around the world to see businesses up close, learn what they can about how they are run, and share their own knowledge... View Details
Keywords: by Sean Silverthorne; Energy; Utilities; Retail
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

reimagine the regional ecosystems in which they participate. They should search for systemic, multisector opportunities; mobilize complementary partners; and obtain seed and scale-up financing from organizations with a mission to... View Details
Keywords: Sean Silverthorne
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member identification. It's a smart... View Details
Keywords: by Maggie Starvish; Retail
  • 20 Nov 2012
  • First Look

First Look: November 20

advertising agency services and the slow pace of change over several decades. We model an agency's decision as a tradeoff between the fixed cost to the advertiser of establishing a relationship with an agency and pecuniary economies of... View Details
Keywords: Sean Silverthorne
  • 01 Aug 2016
  • Research & Ideas

Retail Execs Underplay Current Performance to Investors--but Why?

mobile phones, tablets, as well as desktop computers. Do some retail executives mislead investors to win in the stock market? Source: Rawpixel Ltd Consumer activity data included counts of specific events that appeared to involve a... View Details
Keywords: by Dina Gerdeman; Financial Services
  • 08 Nov 2016
  • First Look

November 8, 2016

forthcoming European Competition Journal Android and Competition Law: Exploring and Assessing Google's Practices in Mobile By: Edelman, Benjamin, and Damien Geradin Abstract—Since its launch in 2007, Android has become the dominant View Details
Keywords: Sean Silverthorne
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

Think Team Stars don't shine alone. As Harvard Business School's Boris Groysberg and Linda-Eling Lee reveal in new research, it is imperative that top performers as well as their managers take into account the quality of colleagues. Groysberg and Lee explain the... View Details
Keywords: by Sean Silverthorne
  • 17 Jul 2006
  • Lessons from the Classroom

Developing a Strategy for Digital Convergence

users to time-shift their TV viewing. According to Yoffie, entertainment and communications are coming together to produce a mobile music revolution—the distribution of digital music over wireless networks. And your cell phone has also... View Details
Keywords: by Sean Silverthorne; Computer; Education
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

healthcare services is taking place from Asia to Africa. In India, the Avarind Eye Hospital provides routine eye surgeries to the highest quality standards at perhaps a tenth of the developed country price. A mass production approach to... View Details
Keywords: by John A. Quelch; Health
  • 20 Oct 2015
  • First Look

October 20, 2015

understanding of service quality, competition, and inventory, while developing a foundation for the exploration of mobile money by operations management scholars. Download working paper:... View Details
Keywords: Sean Silverthorne
  • 11 Sep 2012
  • First Look

First Look: September 11

high commitment and broad responsibilities, the leadership intended to provide a level of client service that would justify premium rates. However, the system is not working. Issues include: tips are lower than expected, reducing expected... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

others—have become “hub firms” because they control access to billions of mobile customers coveted by all kinds of product and service providers. These hubs drive increasing returns to scale and claim a... View Details
Keywords: Carmen Nobel
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