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Show Results For

  • All HBS Web  (814)
    • People  (1)
    • News  (220)
    • Research  (455)
    • Multimedia  (1)
  • Faculty Publications  (210)
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  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member identification. It's a smart... View Details
Keywords: by Maggie Starvish; Retail
  • 24 Mar 2009
  • First Look

First Look: March 24, 2009

School Case 409-065 Shanghai Diligence Law Firm, started in January 2006, is a rapidly growing law firm in China's burgeoning legal services market. In addition to the usual challenges facing all professional View Details
Keywords: Martha Lagace
  • 14 Feb 2005
  • Research & Ideas

The World in Your Palm?

both a car wax and dessert topping. At the moment, the cell phone is the closest thing we have to a fully converged device, said panelists, who represented device makers, telecom service providers, and operating system developers. Many... View Details
Keywords: by Sean Silverthorne
  • 01 Aug 2016
  • Research & Ideas

Retail Execs Underplay Current Performance to Investors--but Why?

mobile phones, tablets, as well as desktop computers. Do some retail executives mislead investors to win in the stock market? Source: Rawpixel Ltd Consumer activity data included counts of specific events that appeared to involve a... View Details
Keywords: by Dina Gerdeman; Financial Services
  • 02 Aug 2024
  • HBS Case

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

hired a tech service firm to design an app, and two weeks later, he launched Flashfood. “He had no expertise around food. He didn't know how to build a mobile app. He had no resources or capital,” Satchu... View Details
Keywords: by Lane Lambert; Technology; Information Technology
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

Think Team Stars don't shine alone. As Harvard Business School's Boris Groysberg and Linda-Eling Lee reveal in new research, it is imperative that top performers as well as their managers take into account the quality of colleagues. Groysberg and Lee explain the... View Details
Keywords: by Sean Silverthorne
  • 08 Apr 2009
  • Research & Ideas

Clayton Christensen on Disrupting Health Care

describe it—in a way that applies to health care or any industry—is innovation that transforms a product or service that historically has been very complicated and expensive into something that is affordable and simple to use. Q: In your... View Details
Keywords: by Deborah Blagg; Health
  • 19 Apr 2016
  • First Look

April 19, 2016

presidential election. These results highlight the trade-offs associated with mobilizing voters in recently established democracies. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50950 Harvard Business School Case... View Details
Keywords: Sean Silverthorne
  • 14 Oct 2009
  • First Look

First Look: October 14

relies on platforms and horizontal ecosystems of firms producing complementary products. Using three case studies—software, animation and mobile telephony—we illustrate two key sources of inefficiencies that this mismatch can create, all... View Details
Keywords: Martha Lagace
  • 17 Jul 2006
  • Lessons from the Classroom

Developing a Strategy for Digital Convergence

users to time-shift their TV viewing. According to Yoffie, entertainment and communications are coming together to produce a mobile music revolution—the distribution of digital music over wireless networks. And your cell phone has also... View Details
Keywords: by Sean Silverthorne; Computer; Education
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

institutions? The answer, the authors argue, is yes. The key lies in market-creating innovations: products and services that speak to unmet local needs, create local jobs, and scale up quickly. Examples include MicroEnsure, which has made... View Details
Keywords: Dina Gerdeman
  • 18 Oct 2016
  • First Look

October 18, 2016

innovation from a game of chance to one in which they develop products and services that customers want to buy and are willing to purchase at a premium price. How do companies know how to grow? How can they create products that they are... View Details
Keywords: Sean Silverthorne
  • 11 Jun 2014
  • Research & Ideas

In the Future of Sports Investing, Media Is the Best Bet

media” But TV is no longer the only game in town when it comes to watching sports. Yes, in 2013, 94 percent of fans watched games on TV, but 71 percent also viewed sports online, and 49 percent got their fix on mobile devices. "What... View Details
Keywords: by Carmen Nobel; Financial Services; Financial Services
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

Corp.: Commercializing a Diagnostic Test Harvard Business School Case 307-055 Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=307055 Good Technology: Empowering Mobility around the Globe (A) Harvard... View Details
Keywords: Sean Silverthorne
  • 26 Apr 2016
  • First Look

April 26

April 2016 Review of Economic Studies Landing the First Job: The Value of Intermediaries in Online Hiring By: Stanton, Christopher, and Catherine Thomas Abstract—Online markets for remote labor services allow workers and firms to contract... View Details
Keywords: Sean Silverthorne
  • 11 May 2015
  • Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
Keywords: by Dina Gerdeman; Transportation
  • 11 Sep 2018
  • First Look

New Research and Ideas, September 11, 2018

government than residents who received no transparency at all. Study 3 leveraged proprietary data from a mobile phone application developed by the city of Boston through which residents can submit service... View Details
Keywords: Dina Gerdeman
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

Despite this upheaval, it seemed some businesses were immune to the digital onslaught—companies whose products and services couldn't be easily turned into 1's and 0's and put online. "A television set can't be digitized. A telephone can't... View Details
Keywords: by Michael Blanding
  • 22 Aug 2012
  • Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

the twentieth century, companies relied on a "full-service" agency for most or all of their advertising service needs, including both creative development and media planning and buying. Agencies were compensated primarily by commissions... View Details
Keywords: by Michael Blanding; Advertising
  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

to act as "citizen diplomats," spreading greater understanding of our values and helping countries that empower their people and build their economies. Develops an ethos of a community that cares about others and a program of national View Details
Keywords: by Sean Silverthorne
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