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  • All HBS Web  (30,120)
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  • September 1989
  • Case

Navistar: Managing Change

Describes 15 years of change at Navistar. Highlights changes in strategy, name, products, services, size, human resources policies, and programs. Underscores the brisk pace and scope of changes. Students are asked to categorize the types of change, evaluate them, and... View Details
Keywords: Organizational Change and Adaptation; Change Management
Citation
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Jick, Todd D. "Navistar: Managing Change." Harvard Business School Case 490-003, September 1989.
  • Research Summary

Managing Marketspace Service Interfaces

By: Jeffrey F. Rayport

Jeffrey F. Rayport is focusing on the strategic challenges that face businesses selling information-intensive products and services. A key strategic issue in such businesses is the dematerialization of information-intensive products and services as a consequence of... View Details

  • November 2010 (Revised October 2012)
  • Module Note

Global Strategic Management

By: Jordan Siegel
This module note provides introduction to the field of global strategic management/international business. View Details
Keywords: Globalization; Global Strategy; Globalized Firms and Management
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Siegel, Jordan. "Global Strategic Management." Harvard Business School Module Note 711-456, November 2010. (Revised October 2012.)
  • 2023
  • Working Paper

Can Digitalization Improve Public Services? Evidence from Innovation in Energy Management

By: Robyn C. Meeks, Jacquelyn Pless and Zhenxuan Wang
This paper examines how digitalization impacts public service provision through a study of the U.S. power sector. We exploit the staggered timing of electric utilities’ investments in “smart” meters and find that electricity losses per unit sold decrease by 3.6%. This... View Details
Keywords: Electric Utility; Energy Management; Smart Meters; Energy; Climate Change; State Ownership; Private Ownership; Technology Adoption; Energy Industry; Utilities Industry; United States
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Meeks, Robyn C., Jacquelyn Pless, and Zhenxuan Wang. "Can Digitalization Improve Public Services? Evidence from Innovation in Energy Management." MIT CEEPR Working Paper Series, No. 2023-22, December 2023.
  • 1993
  • Chapter

Managing Strategic Alignment

By: Michael Beer
Keywords: Alignment
Citation
Related
Beer, Michael. "Managing Strategic Alignment." In The Handbook of Change Management, edited by L. Berger. Homewood, IL: Irwin Professional Publishing, 1993.
  • June 1981
  • Case

Harrison Management Co.

By: Jay O. Light
Citation
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Light, Jay O. "Harrison Management Co." Harvard Business School Case 281-063, June 1981.
  • February 2015
  • Teaching Note

Loki Capital Management

By: Joseph B. Fuller and Matthew Preble
Citation
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Fuller, Joseph B., and Matthew Preble. "Loki Capital Management." Harvard Business School Teaching Note 315-073, February 2015.
  • February 2005
  • Article

Managing the Ecosystem

By: Marco Iansiti
The days of the corporate lone wolf are over. In our increasingly interconnected world, standing alone is no longer a viable business model. Instead, smart companies rely heavily on networks of partners, suppliers, and customers to achieve market success and sustain... View Details
Keywords: Integrated Corporate Reporting; Partners and Partnerships; Industry Clusters; Customers; Markets; Situation or Environment; Banks and Banking; Insurance; Software
Citation
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Iansiti, Marco. "Managing the Ecosystem." Optimize 4, no. 2 (February 2005).
  • October 1985
  • Case

Liberty Investment Management

By: David F. Hawkins
Keywords: Financial Services Industry
Citation
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Hawkins, David F. "Liberty Investment Management." Harvard Business School Case 186-115, October 1985.
  • October 1994 (Revised November 1995)
  • Case

Golden Gate Management

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Bradach, Jeffrey L., and Nicole Sackley. "Golden Gate Management." Harvard Business School Case 495-026, October 1994. (Revised November 1995.)
  • September 1982 (Revised March 1989)
  • Background Note

Managing Interpersonal Feedback

Provides a discussion of both the importance and some possible pitfalls that may be encountered when one tries to talk candidly with others about their behavior on the job. View Details
Keywords: Interpersonal Communication; Performance Evaluation
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Barnes, Louis B. "Managing Interpersonal Feedback." Harvard Business School Background Note 483-027, September 1982. (Revised March 1989.)
  • July 1980
  • Exercise

Managing Job Search

Citation
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Clawson, James G. "Managing Job Search." Harvard Business School Exercise 481-018, July 1980.
  • July 1991 (Revised March 1992)
  • Background Note

Integrity and Management

By: Joseph L. Badaracco
Describes the role that issues of personal integrity play in managers' decisions. Defines personal integrity, the factors that influence it, the situations in which it becomes particularly relevant to company decisions, and ways of overcoming the blind spots that can... View Details
Keywords: Decisions; Moral Sensibility; Planning; Situation or Environment; Trust; Value
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Badaracco, Joseph L. "Integrity and Management." Harvard Business School Background Note 392-005, July 1991. (Revised March 1992.)
  • Research Summary

Dynamic Customer Relationship Management

Professor Lemon's work on dynamic customer relationships provides insight into how the customer's view of the relationship changes over time. Her research shows that current customers will adjust usage levels of a service in response to firm price changes in order to... View Details
  • Teaching Interest

The Entrepreneurial Manager (TEM)

This course addresses the issues faced by managers who wish to turn opportunity into viable organizations that create value, and empowers students to develop their own approaches, guidelines, and skills for being entrepreneurial managers.

The course teaches... View Details

  • Teaching Interest

The Entrepreneurial Manager (TEM)

By: Archie L. Jones

This course addresses the issues faced by managers who wish to turn opportunity into viable organizations that create value, and empowers students to develop their own approaches, guidelines and skills for being entrepreneurial managers.

This course teaches... View Details

  • July 2002 (Revised December 2002)
  • Case

Mercer Management Consulting (A)

By: Thomas J. DeLong and Michael Echenberg
Insurance giant Marsh & McLennan acquires management consulting firms Temple, Barker & Sloane (TBS) in 1987 and Strategic Planning Associates (SPA) in 1990 and sets out to merge the two. The merger proceeds slowly and painfully. Following the February 1990 merger,... View Details
Keywords: Mergers and Acquisitions; Business Model; Decision Making; Organizational Culture; Personal Development and Career; Horizontal Integration; Consulting Industry
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DeLong, Thomas J., and Michael Echenberg. "Mercer Management Consulting (A)." Harvard Business School Case 403-009, July 2002. (Revised December 2002.)
  • Research Summary

Managing in an Information Age

By: Lynda M. Applegate
Lynda M. Applegate's research focuses on the influence of information technology on markets and organizations. Her findings on the evolution of electronic commerce and on the role of information technology as an enabler of flexible and adaptive ... View Details
  • April 2012
  • Supplement

Hayman Capital Management

By: Robin Greenwood, Julie Messina and Jared Dourdeville
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Greenwood, Robin, Julie Messina, and Jared Dourdeville. "Hayman Capital Management." Harvard Business School Spreadsheet Supplement 212-711, April 2012.
  • 7 Jun 1999 - 9 Jun 1999
  • Conference Presentation

Managing Operations Networks

By: Andrew McAfee
Citation
Related
McAfee, Andrew. "Managing Operations Networks." Paper presented at the International Annual EurOMA Conference, Venice, Italy, June 7–9, 1999.
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