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  • Article

The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding

By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick
Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have... View Details
Keywords: Health Care Delivery; Emergency Room; Operations Improvement; Operations Management; Health Care and Treatment; Service Delivery; Operations; Management; Performance Improvement; Service Operations
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  • 06 May 2015
  • Research & Ideas

A Flood of Picassos Threatens to Water Down the Art Market

early-period paintings, for instance) are subject to the pressures of supply and demand. This leaves little opportunity for newer investors to buy low and watch the value of their pieces grow over time,... View Details
  • 04 May 2015
  • Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

clustered positions were more likely to copy an incorrect theory from a neighbor than their less-clustered counterparts. "We realized that the network structure seemed to... View Details
Keywords: by Carmen Nobel; Video Game; Web Services
  • September 2017
  • Case

Tencent

By: John R. Wells and Gabriel Ellsworth
Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking service provider with several of the... View Details
Keywords: Tencent; Tencent Holdings; WeChat; Social Networking; Social Networks; Gaming; Gaming Industry; Video Games; Computer Games; Mobile Gaming; Portals; Payments; Mobile Payments; O2O; Online-to-offline; E-commerce; Messaging; Subscription Model; Freemium; Mobile App Industry; Smartphone; PC; Monetization Strategy; Antitrust; Streaming; Cloud Computing; Artificial Intelligence; Big Data; Alibaba; Facebook; JD.com; Tesla; Bundling; Synergies; Digital Strategy; Imitation; Licensing; Agility; Entry Barriers; Online Platforms; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Units; Business Growth and Maturation; Business Organization; For-Profit Firms; Joint Ventures; Restructuring; Communication; Communication Technology; Blogs; Interactive Communication; Interpersonal Communication; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Investment; Investment Portfolio; Price; Profit; Revenue; Geographic Scope; Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Technological Innovation; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Product Positioning; Social Marketing; Network Effects; Emerging Markets; Market Entry and Exit; Digital Platforms; Industry Growth; Monopoly; Media; Distribution Channels; Product Development; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Public Ownership; Problems and Challenges; Business and Government Relations; Groups and Teams; Networks; Opportunities; Social and Collaborative Networks; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Cooperation; Corporate Strategy; Diversification; Expansion; Horizontal Integration; Vertical Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Value Creation; Communications Industry; Entertainment and Recreation Industry; Financial Services Industry; Information Industry; Information Technology Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Music Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; Web Services Industry; Asia; China; Canton (province, China)
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  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

research, you identified 209 platform failures between 1995 and 2015 and about 45 successful firms for the same period. What are drivers of success? Yoffie: The most important driver of success is network effects. View Details
Keywords: by Martha Lagace
  • 04 Feb 2002
  • Research & Ideas

How a Juicy Brand Came Back to Life

Rush Limbaugh. Stern was an especially effective spokesperson. He got to know the founders of the business personally and conveyed to his listeners a genuine and infectious... View Details
Keywords: by John Deighton; Food & Beverage
  • June 2021
  • Article

Does the Freedom of Information Act Foil the Securities and Exchange Commission's Intent to Keep Investigations Confidential?

By: Braiden Coleman, Kenneth Merkley, Brian Miller and Joseph Pacelli
The Securities and Exchange Commission (SEC) has a long-standing policy to keep formal investigations confidential. In this study, we examine the extent to which compliance with the Freedom of Information Act (FOIA) provides investors with information about ongoing SEC... View Details
Keywords: Securities And Exchange Commission (SEC) Investigations; Freedom Of Information Act (FOIA); Exemption Denials
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  • 01 Jun 2007
  • What Do You Think?

How Should Pay Be Linked to Performance?

corporate objectives to your employees ." The perverse effects of pay for performance were also targeted. Sylvia Lee pointed out that "we want knowledge sharing but reward knowledge hoarding."... View Details
Keywords: by Jim Heskett
  • 22 Dec 2003
  • Research & Ideas

How to Build a Better Board

limited time and limited knowledge. Therefore, it's very important for independent directors to be in the best positions they can be for developing their knowledge. Those... View Details
Keywords: by Martha Lagace
  • 2023
  • Working Paper

Design-Based Confidence Sequences: A General Approach to Risk Mitigation in Online Experimentation

By: Dae Woong Ham, Michael Lindon, Martin Tingley and Iavor Bojinov
Randomized experiments have become the standard method for companies to evaluate the performance of new products or services. In addition to augmenting managers’ decision-making, experimentation mitigates risk by limiting the proportion of customers exposed to... View Details
Keywords: Performance Evaluation; Research and Development; Analytics and Data Science; Consumer Behavior
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  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

profitable when it decided to do its spin-off. What can be done to encourage companies to restructure sooner rather than later? In the case of United Air Lines, management in... View Details
Keywords: by Stuart C. Gilson
  • 01 Dec 2018
  • News

Adapting to Meet Changing Needs

Anthony Mayo—members of the School’s Organizational Behavior Unit recognized for their excellence in the classroom—quickly realized they needed to reinvent the way they taught. “We had to rethink basic... View Details
  • 19 Jun 2013
  • News

Your Guide to Social Enterprise

Georgia Levenson Keohane Photo courtesy of Georgia Levenson Keohane What is social entrepreneurship? Is it simply an approach to business in which profit comes hand in hand with some positive social change? Or is it the application of... View Details
Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

with economies of scale in merchandising, marketing, and distribution. To ensure standardization, Wal-Mart sets the span of control for store managers at the "narrow" end of the scale. Although they nominally control their... View Details
Keywords: by Robert Simons
  • 01 Jun 1996
  • News

GMAT Added to Admissions Criteria

In April, Dean Kim B. Clark announced that Harvard Business School will add the Graduate Management Admissions Test (GMAT) to the portfolio of criteria used to evaluate a candidate's application View Details
  • 06 Oct 2015
  • Blog Post

Henry McGee: From HBO to HBS

Nick Nicholas, HBS ’64, he convinced me that HBO had the potential to revolutionize the industry.  His vision was so compelling that I signed on and didn’t leave for 34 years when I retired and return to... View Details
  • 20 Aug 2014
  • News

With No Time to Lose

Avi Kremer (MBA 2007) A Network for Life “We were just a group of friends, bringing our skill sets from our jobs, to help Avi,” says Amy Yamner Jenkins (MBA 2006), who became very close View Details
Keywords: Margie Kelley
  • 18 Apr 2005
  • Research & Ideas

Tips to Reinvent the Department Store

Retail and Luxury Goods Conference on April 3. Chadwick noted that while department stores used to be where shoppers went for everything from baby clothes to furniture to power... View Details
Keywords: by Julie Jette; Retail
  • 01 Sep 2005
  • News

Clark Bids Farewell to HBS

more than rigorous and relevant. It should give some measure of inspiration and aspiration to the world. Part of our work is providing the means to more effectively mobilize... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

percent year over year, and the National Restaurant Association projected an industry revenue shortfall of $240 billion for the year. Second-order effects of restaurant closures ripple through the American economy, bringing economic pain... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage