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Publications

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  • All HBS Web  (469)
    • News  (78)
    • Research  (331)
    • Events  (1)
  • Faculty Publications  (59)

Show Results For

  • All HBS Web  (469)
    • News  (78)
    • Research  (331)
    • Events  (1)
  • Faculty Publications  (59)
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  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

their ample people skills effectively with clients; the benefits of using them with junior colleagues are even greater. Second, not everyone is an A player. A small dose of attention given to a B player goes at least as far as a large one... View Details
Keywords: Martha Lagace
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

bailout correctly, we could create an even riskier financial system in the years ahead." Moss's work as a historian has focused on how and why governments manage risk. Throughout its history, the United States has adopted a broad array of public policies for... View Details
Keywords: by Martha Lagace; Financial Services
  • 20 Mar 2012
  • First Look

First Look: March 20

call center operations are described in detail, as are its decision-making and business processes. At the end of the case, executives are considering whether Ctrip should actively pursue either the budget or luxury travel segments, which would mean shifting View Details
Keywords: Sean Silverthorne
  • 23 Aug 2016
  • First Look

August 23, 2016

companies has become available in the past 10 years. Myth Number 5: ESG adds value almost entirely by limiting risks. Reality: Along with lower risk and a lower cost of capital, companies with high ESG scores have also experienced... View Details
Keywords: Sean Silverthorne
  • 24 Sep 2013
  • First Look

First Look: September 24

may benefit from limited developer access. Second, an open platform may lead to higher investment than a proprietary platform. Third, opening one side of a proprietary platform may lower incentives to invest in platform quality. Fourth,... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2016
  • First Look

December 20, 2016

strengths and limitations of this method, and address two misconceptions about ABMs: reductionism and “you get out what you put in.” We also offer maxims for good and bad ABMs, give practical tips for beginner modelers, and include a list... View Details
Keywords: Carmen Nobel
  • 17 Jan 2012
  • First Look

First Look: January 17

Business schools are responding with increased attention to these markets in their research and curricula. However, in order to understand and leverage these opportunities for teaching and learning, it is apparent that students and... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2013
  • First Look

First Look: July 16

visibility outside its areas of expertise. In their study of these two financial institutions, the authors identified four competencies-trailblazing, toolmaking, teamwork, and translation-that help functional leaders or groups compete for top management's View Details
Keywords: Anna Secino
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

Fetter, a senior lecturer, is former CEO of Tenet Healthcare. Regulations that limit care might be loosened Richard Hamermesh: Cutting the red tape in diagnostic testing The crisis has revealed the weakest part of our medical system—the... View Details
Keywords: by Danielle Kost
  • 05 May 2015
  • First Look

First Look: May 5

focuses on the most sensational scams (e.g., Enron, Bernard Madoff), less attention is given to more prevalent "ordinary" unethical behavior-unethical actions committed by people who value morality but behave unethically when... View Details
Keywords: Carmen Nobel
  • 11 Jul 2012
  • Research & Ideas

The Future of Boards

Rakesh Khurana and I argue is that you can't reward senior management for something over which they have limited control, and shareholder value is not something that most managers can totally control. The economic performance of the... View Details
Keywords: by Julia Hanna
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

Spending By: Dafny, Leemore S. Abstract— There is limited empirical evidence about the impact of for-profit health insurers on various outcomes. I study the effects of conversions to for-profit status by Blue Cross Blue Shield (BCBS)... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

attention of claimants and respondents. The model allows us to interpret our empirical facts in equilibrium and to quantify the effects of changes to the current arbitrator selection process on consumer outcomes. Competition between... View Details
Keywords: Dina Gerdeman
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

policy, resulting in even stricter immigration restrictions—with potential negative consequences for the economy. The US government and business leaders should instead seek a coordinated approach to design an open, but flexible immigration policy. The View Details
Keywords: by Rachel Layne
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

should your employees be to helping each other? Are they sharing responsibility for your company's success? (7) What strategic uncertainties keep you awake at night? How are you riveting everyone's attention on those uncertainties? These... View Details
Keywords: Sean Silverthorne
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

limited to the Mac and it had to become a PC peripheral as well. Once he made the move to the PC market, he created the potential to access a much broader market than his core customer base. The Apple core customer base today is only... View Details
Keywords: by Sean Silverthorne
  • 26 Mar 2013
  • First Look

First Look: March 26

business group affiliates and when local institutions develop. Therefore, we shed light on the firm-level implications of minority state ownership, a topic that has received scant attention in the strategy literature. Cornell... View Details
Keywords: Sean Silverthorne
  • 17 Apr 2012
  • First Look

First Look: April 17

practitioners take this approach to applications in finance, there are huge gains to be achieved. We caution the reader that since our intention in this piece is to call attention to aspects of life and aspects of finance that are not... View Details
Keywords: Carmen Nobel
  • 01 May 2007
  • First Look

First Look: May 1, 2007

integrated innovation? Our model has firms with limited visibility that either control all aspects of product innovation (integrated innovation) or open their designs to components developed by other players (open innovation). We show... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

process in jeopardy. At the same time, the company has a second drug, Byetta, in its pipeline. Graham must decide how to manage the company's limited resources while also finalizing another deal that has huge future potential. Graham... View Details
Keywords: Martha Lagace
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