Laboratory Experiment - Publications - Faculty & Research

19 Feb 2019
First Look

New Research and Ideas, February 19, 2019

service relationships is neither well understood, nor consistently factored into service design. In this paper, two laboratory experiments and one field experiment, conducted in financial service contexts,... View Details

Keywords: Sean Silverthorne

29 Apr 2014
First Look

First Look: April 29

explore how individuals process failed experiences as a potential source of learning. Drawing on attribution theory, we conceptualize the differential impact that internal (self-focused) and external (factors outside of one's control)... View Details

Keywords: Sean Silverthorne

01 Sep 2018
News

September 2018 Alumni and Faculty Books

proud of the turbulence of our own making and the actions we took out of despair. This book sets out to change that. Belsky draws on his experiences building Behance, selling it, and then working as an investor and advisor to distill... View Details

12 Jul 2021
News

Alumni Confront the COVID-19 Crisis

members, and other experts around a variety of issues related to the pandemic. Sadun’s findings are summarized in the report “Re-starting under Uncertainty: Managerial Experiences from around the World.” Additional research related to the... View Details

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Print View - Course Catalog

approach and results with others. You will be able to test your analytic ability and tactical skill, and to experiment with new approaches. The course is a laboratory in which you will be both experimenter... View Details

Publications