Knowledge Practice - Publications - Faculty & Research

23 Nov 2009
Research & Ideas

Management’s Role in Reforming Health Care

venues of care and caregivers, and tools and systems that help and allow patients to be more effectively involved in their own care. To date, our prevailing model of innovation has been that knowledge flows into medical and nursing View Details

Keywords: by Martha Lagace; Health

31 Jul 2018
First Look

New Research and Ideas, July 31, 2018

mobile phone penetration, universal availability of unique ID systems, and evolving privacy and data protection laws. It builds on global best practices and promotes the adoption of human-centered design principles, data minimization, and... View Details

Keywords: Dina Gerdeman

05 Sep 2023
Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

which is where reflection comes in. People who are best at learning from failure don’t wait until they fail to start reflecting. Rather, they keep a practice journal or another method to gather data during projects even when they are... View Details

Keywords: by Michael Blanding

Web

Podcasts - Managing the Future of Work

back the Georgetown computer scientist and leading observer of knowledge work, who reprises his argument against busyness as the default mode. Also, cracking the productivity code, parsing AI's potential, and better work-life balance.... View Details

19 Dec 2023
Research & Ideas

The 10 Most Popular Articles of 2023

Soon after ChatGPT debuted in late 2022, business leaders began taking their first steps into generative artificial intelligence, approaching this powerful technology with a mix of awe and trepidation. It’s no surprise that one of the most-read articles in HBS Working... View Details

Keywords: by Danielle Kost

30 Apr 2024
Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

turns out that employees unable to meet their targets had resorted to opening unauthorised accounts in customers’ names and charging them for unwanted and unneeded products without their knowledge and consent. From 2011 to 2016, employees... View Details

Keywords: by Dina Gerdeman

01 Feb 2001
News

What Makes a Good Leader

not share their knowledge or background. Joe Badaracco agrees. "You need a talent for simplicity — for saying things in a few words. General Electric's Jack Welch is a good example. He is astonishingly articulate and able to convey... View Details

Keywords: Management

15 Feb 2022
Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

orchestra as a soloist just within reach. But suddenly, his performance started to worsen. No amount of practice or specialized training helped. In fact, the harder he raged against his decline, the faster it inevitably came. He took a... View Details

Keywords: by Avery Forman

01 Dec 2023
News

The Imposter Among Us

this, let me know. It’s important to me that we do a good job.” I had little experience as a writer, absolutely no understanding of the Nobel Committee, and limited knowledge of the economics landscape with which to provide context for... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

01 Nov 2021
What Do You Think?

How Long Does It Take to Improve an Organization’s Culture?

fostered “know-it-alls vs. learn-it-alls,” practiced “accountability that trumped everything,” and in which “hierarchy and pecking order had taken control.” The process of changing that culture involved a classic effort to identify and... View Details

Keywords: by James Heskett

Program

Compensation Committees

programs. You will explore best practices for aligning executive pay to business strategy and company goals and for meeting shareholder expectations as the regulatory climate evolves. You may also be interested in the related program:... View Details

15 May 2024
Research & Ideas

A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better

automation for themselves than they wanted for others,” De Freitas says. “But if everyone acts on this preference, then this will prolong the adoption of automated vehicles.” Practical tips to reduce ego behind the wheel So, how can... View Details

Keywords: by Rachel Layne; Transportation; Auto

25 Jun 2024
Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

managerial practices necessitate a good rapport with workers, and some managerial styles and approaches only work if you have that good rapport. [Lack of rapport could] lead to increased turnover and low effort or so-called quiet... View Details

Keywords: by Kara Baskin; Food & Beverage

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

Web

Negotiation, Organizations & Markets - Faculty & Research

occurring in the same paper. I will use my knowledge of behavioral ethics and my experience as a co-author on a fraudulent paper to explore changes that are needed to improve research integrity. About the Unit The NOM Unit seeks to... View Details

11 Mar 2014
First Look

First Look: March 11

particularly strongly and to construct risk indicators to predict taxpayers' responses. We show results from an application in Chile and describe lessons learned during the implementation. August 2013 JAMA Surgery Informal Peer Interaction and View Details

Keywords: Sean Silverthorne

Web

Impact Investments

Mission Statement The Project on Impact Investments is dedicated to studying the universe of impact investors and portfolio companies that seek to generate social benefits alongside financial returns as well as creating the infrastructure for others to expand View Details

2010
Chapter

Unlocking the Slices of Genius in Your Organization: Leading for Innovation

By: Linda A. Hill, Maurizio Travaglini, Greg Brandeau and Emily Stecker

There is a widespread consensus that innovation is fast becoming the principal source of differentiation and competitive advantage in today's knowledge-intensive economy. But until we reframe our understanding of what innovation and leadership are all about, we fear... View Details

Keywords: Innovation and Invention; Leadership; Practice; Competitive Advantage

Citation

09 Dec 2002
Research & Ideas

Unilever—A Case Study

This article considers key issues relating to the organization and performance of large multinational firms in the post-Second World War period. Although foreign direct investment is defined by ownership and control, in practice the... View Details

Keywords: by Geoffrey Jones; Consumer Products; Entertainment & Recreation; Food & Beverage; Manufacturing; Retail

April 2019 (Revised January 2025)
Case

Clear Link Technologies, LLC: Driving Sales with Peer Effects

By: Christopher Stanton, Richard Saouma and Olivia Hull

The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details