Judgment - Publications - Faculty & Research

September 2010 (Revised December 2010)
Case

Compass Maritime Services, LLC: Valuing Ships

By: Benjamin C. Esty and Albert W. Sheen

Tom Roberts, a founding partner of Compass Maritime Services, a New Jersey-based shipping research and consulting firm, has been asked by a new potential customer in May 2008 for advice on purchasing a capesize bulk carrier. After identifying a suitable ship with his... View Details

Keywords: Decision Choices and Conditions; Judgments; Price; Management Analysis, Tools, and Techniques; Negotiation Offer; Mathematical Methods; Ship Transportation; Valuation; Consulting Industry; Shipping Industry

Citation

Educators

Purchase

01 Feb 2010
Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

activate a social norm that it is appropriate to pursue interests beyond a basic comfort level, even at the expense of others. It may be this activated social norm affects people's judgment and decision-making. Alternatively, exposure to... View Details

Keywords: by Sarah Jane Gilbert

25 Jul 2016
Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

you have to make judgments about the extent and timing of the overlap depending on the circumstance. We are recommending a sequence that our research and experience show leads to more rapid and cost effective change. The important point... View Details

Keywords: by Roberta Holland; Education

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

that Kanter calls IKIWISI (I'll know it when I see it). She compares it to improvisational theatre: you make the best judgment you can in the moment and remain prepared to adjust to whatever new conditions arise. "Personally, I hate... View Details

Keywords: by Nick Morgan

05 May 2011
What Do You Think?

How Ethical Can We Be?

Sports Are Played and Games Are Won. It was biased judgment on the part of supposedly unbiased referees and umpires. They hypothesize that the cause is a natural tendency to avoid excessive booing by the home team crowd, particularly in... View Details

Keywords: by Jim Heskett

04 Aug 2011
What Do You Think?

How Dangerous Is Common Sense to Managers?

Tharian, for example, said "common sense is quite often related to wisdom (from accumulated experience vs. the knowledge that the younger generation acquires so rapidly through social networks)." Noting that Webster's Dictionary defines common sense as... View Details

Keywords: by James Heskett

18 Dec 2019
Book

6 Skills That Wise Companies Harness for World-Changing Innovation

components, one of which is doing things for the common good. The other is the here and now—making judgment calls and taking action here and now.” Based on the authors’ study of more than 20 Japanese companies, the following six practices... View Details

Keywords: by Kristen Senz

04 Feb 2016
Blog Post

Meet the HBS Tech Club

judgment to continue to make that decision with changing inputs. So, in many ways, the Tech Club here should probably just be a small part of your decision calculus. The bigger questions are if you think you’re at the point in your life... View Details

17 Aug 2021
Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

there’s always a binary right or wrong answer,” says De Freitas, who has been studying the interplay between moral judgment and attention to one’s surroundings for the past seven years. “It’s more like a hierarchy of preferences. For... View Details

Keywords: by Michael Blanding; Auto

01 Dec 2022
News

Future Vision

metaverse, and quantum-edge computing are just a few examples. In this environment, leaders must understand how to use data for decision-making (and use judgment for data); how to use design-thinking approaches to address unmet needs for... View Details

Keywords: Brian Kenny; Educational Support Services; Educational Services

12 Mar 2014
Lessons from the Classroom

Managing the Family Business: Firing the CEO

something has gone very wrong and the organization could be in trouble. It implies that the person was a bad choice to begin with, which impugns the judgment of those who hired the CEO. And there's also the personal confrontation that... View Details

March 2023
Teaching Note

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details

Citation

Purchase

20 Jan 2023
News

Free Spirits

up in that question,” Wood acknowledges. “People feel judgment running in both directions: I might think you’re judging me a prude, and you might think I’m judging you as less virtuous.” If you’re a young woman in the workplace, moreover,... View Details

Keywords: Jen McFarland Flint; Food Services and Drinking Places; Hospitality

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

and the Role of Communication” in the journal Organizational Behavior and Human Decision Processes. The study looked at how individual self-serving biases can blur the judgment of decision-makers, who underestimate their inability to be... View Details

Keywords: by Carmen Nobel; Education

10 May 2020
Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

everyone was both a relief and a source of anxiety. How would people react? Would students see me differently? Would they understand why I was not always up for partying until the end of the night? Would professors be judgmental of my... View Details

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

interacting with the real you (authenticity), when they have faith in your judgment and competence (logic), and when they feel that you care about them (empathy),” they write. Put together, these factors argue for an informal,... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

Article

How to Tackle Your Toughest Decisions

By: Joseph L. Badaracco

The toughest calls managers have to make come in situations when they have worked hard to gather the facts and have done the best analysis they can, but they still don’t know what to do. Then judgment—a fusion of thinking, feelings, experience, imagination, and... View Details

Keywords: Management; Judgments

Citation

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24 Jul 2019
Lessons from the Classroom

Can These Business Students Motivate Londoners to Do the Right Thing?

concept of choice architecture, which is a piece of the behavioral puzzle. The idea is that you can help people to make better decisions by understanding systematic biases in judgment and decision-making and changing the environment in... View Details

Keywords: by Dina Gerdeman