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Show Results For
- All HBS Web
(688)
- People (1)
- News (106)
- Research (517)
- Events (3)
- Multimedia (2)
- Faculty Publications (299)
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
and understand the input needed and the internal workflow used by businesses in order to trust AI’s judgments and validate results. Organizational shift: Towards a more open and experimental culture. ML/AI engineers are still a novelty in... View Details
Keywords: by Rocio Wu
- 12 Jan 2023
- News
‘Debiasing’ Debt with Data
institutions, he says, and small-business lending is one of the least automated parts of the U.S. banking system. That means it relies mostly on commercial bankers making personal judgments about borrowers. Ballard says when his father... View Details
Keywords: Ralph Ranalli
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
there’s always a binary right or wrong answer,” says De Freitas, who has been studying the interplay between moral judgment and attention to one’s surroundings for the past seven years. “It’s more like a hierarchy of preferences. For... View Details
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
think and improving their business judgment is what GMP is really all about, says Esty. For faculty it's exciting, he said, because the teaching imperative mirrors the participants' experiences because faculty teach outside their own area... View Details
Keywords: by Martha Lagace
- 12 Mar 2014
- Lessons from the Classroom
Managing the Family Business: Firing the CEO
something has gone very wrong and the organization could be in trouble. It implies that the person was a bad choice to begin with, which impugns the judgment of those who hired the CEO. And there's also the personal confrontation that... View Details
- 17 Oct 2018
- Research & Ideas
Pro Basketball Coaches Display Racial Bias When Selecting Lineups
they are smarter than anyone else, and then start to trust their own judgment and ignore objective information,” Zhang says. “When they don’t feel that pressure to perform they might exercise more biases.” “Every coach has their favorite... View Details
- March 2023
- Teaching Note
Ransomware Attack at Colonial Pipeline Company
By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
you have to make judgments about the extent and timing of the overlap depending on the circumstance. We are recommending a sequence that our research and experience show leads to more rapid and cost effective change. The important point... View Details
- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
that Kanter calls IKIWISI (I'll know it when I see it). She compares it to improvisational theatre: you make the best judgment you can in the moment and remain prepared to adjust to whatever new conditions arise. "Personally, I hate... View Details
Keywords: by Nick Morgan
- 04 Aug 2011
- What Do You Think?
How Dangerous Is Common Sense to Managers?
Tharian, for example, said "common sense is quite often related to wisdom (from accumulated experience vs. the knowledge that the younger generation acquires so rapidly through social networks)." Noting that Webster's Dictionary defines common sense as... View Details
Keywords: by James Heskett
- 04 Feb 2016
- Blog Post
Meet the HBS Tech Club
judgment to continue to make that decision with changing inputs. So, in many ways, the Tech Club here should probably just be a small part of your decision calculus. The bigger questions are if you think you’re at the point in your life... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
interacting with the real you (authenticity), when they have faith in your judgment and competence (logic), and when they feel that you care about them (empathy),” they write. Put together, these factors argue for an informal,... View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
and the Role of Communication” in the journal Organizational Behavior and Human Decision Processes. The study looked at how individual self-serving biases can blur the judgment of decision-makers, who underestimate their inability to be... View Details
- 20 Jan 2023
- News
Free Spirits
up in that question,” Wood acknowledges. “People feel judgment running in both directions: I might think you’re judging me a prude, and you might think I’m judging you as less virtuous.” If you’re a young woman in the workplace, moreover,... View Details
- 10 May 2020
- Blog Post
Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers
everyone was both a relief and a source of anxiety. How would people react? Would students see me differently? Would they understand why I was not always up for partying until the end of the night? Would professors be judgmental of my... View Details
- Article
How to Tackle Your Toughest Decisions
The toughest calls managers have to make come in situations when they have worked hard to gather the facts and have done the best analysis they can, but they still don’t know what to do. Then judgment—a fusion of thinking, feelings, experience, imagination, and... View Details
Badaracco, Joseph L. "How to Tackle Your Toughest Decisions." Harvard Business Review 94, no. 9 (September 2016): 104–107.
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
concept of choice architecture, which is a piece of the behavioral puzzle. The idea is that you can help people to make better decisions by understanding systematic biases in judgment and decision-making and changing the environment in... View Details
Keywords: by Dina Gerdeman
- 2001
- Book
Driven: How Human Nature Shapes Our Choices
By: Paul R. Lawrence and Nitin Nohria
Keywords: Judgments
Lawrence, Paul R., and Nitin Nohria. Driven: How Human Nature Shapes Our Choices. San Francisco: Jossey-Bass, 2001.
- 01 Sep 2009
- News
How to Fix Wall Street
organizations. Admittedly, good judgment and sound decision-making are not typically thought of in ethical terms. In a free society, individuals are at liberty to make thoughtless, uninformed, and even self-destructive decisions so long... View Details
- July 2011 (Revised November 2012)
- Case
Ultimate Fighting Championship: License to Operate (A)
By: George Serafeim and Kyle Welch
The case describes the challenges that Ultimate Fighting Championship faced as a result of regulatory opposition and loss of the license to operate. The genesis of the business idea, the subsequent growth, and the fall of the UFC are described. The case concludes with... View Details
Keywords: Governance Compliance; Ethics; Judgments; Investment; Sports Industry; Entertainment and Recreation Industry
Serafeim, George, and Kyle Welch. "Ultimate Fighting Championship: License to Operate (A)." Harvard Business School Case 112-011, July 2011. (Revised November 2012.)