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  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

technology, operations, finance, etc.), different levels in the customer's organizational hierarchy, and different customer regional and line of business organizations.... View Details
Keywords: by Benson Shapiro
  • Article

Total Cost Control in Project Management via Satisficing

By: Joel Goh and Nicholas G. Hall
We consider projects with uncertain activity times and the possibility of expediting, or crashing, them. Activity times come from a partially specified distribution within a family of distributions. This family is described by one or more of the following details about... View Details
Keywords: Project Management; Time And Cost Control; Robust Optimization; Satisficing; Linear Decision Rule; PERT; Management; Cost Management; Projects
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  • 16 Dec 2002
  • Lessons from the Classroom

Marrying Distance and Classroom Education

gotten to the point where we want hybrid programs. But the question is, how do we design them, and I think we're not very sophisticated yet on this. SS: One model is to get the group together in a classroom... View Details
Keywords: by Sean Silverthorne
  • 25 Apr 2023
  • Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

methods. “The success of Amazon, Shopify, and social commerce sites such as Instagram convinced consumers to move much of their purchasing power online. ” That the model was born in China is not surprising because China has long had the... View Details
Keywords: by John Deighton; Fashion; Retail; Consumer Products
  • 20 Feb 2020
  • Blog Post

Black Visionary Leadership and Redefining What's Possible

you just don’t have the same chance. In thinking about what we could do during our time at HBS to help level the playing field, we came up with these concepts as an independent project. We recognize that we are extremely privileged to be... View Details
  • TeachingInterests

Managing Human Capital

By: Ethan S. Bernstein

The Managing Human Capital course has been specifically designed to teach practical skills for the future general manager (not just the human resource practitioner) who seeks to manage both other people and her or his own career with optimal... View Details

  • 30 Jan 2019
  • Blog Post

The Life and Role of a CEO

competition vs. collaborative culture). Becoming a CEO requires increasing flexibility when facing situations one may not know how to handle with constant context switching (e.g., subject matter; the level of detail; kinds of tasks;... View Details
  • August 2023
  • Case

Beamery: Using Skills and AI to Modernize HR

By: Boris Groysberg, Alexis Lefort, Susan Pinckney and Carolina Bartunek
Unicorn human relationships startup Beamery evaluates it's growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management industry View Details
Keywords: Acquisition; Business Growth and Maturation; Business Startups; Competency and Skills; Experience and Expertise; Talent and Talent Management; Customers; Nationality; Learning; Entrepreneurship; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Values and Beliefs; Cross-Cultural and Cross-Border Issues; Analytics and Data Science; Applications and Software; Disruptive Innovation; Technological Innovation; Job Offer; Job Search; Job Design and Levels; Employment; Human Capital; Europe; United Kingdom; United States
Related
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

piqued the interest of Edmondson, Bohmer, and Pisano. To study the group and organizational level factors affecting the adaptation of this new technology, they examined the... View Details
Keywords: by Hilah Geer
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

January–February 2018 Harvard Business Review More Than a Paycheck: How to Create Good Blue-Collar Jobs in the Knowledge Economy By: Campbell, Dennis, John Case, and Bill Fotsch Abstract—Fifty years ago a... View Details
Keywords: Sean Silverthorne
  • 27 Feb 2012
  • News

How Can Workplace Stress Be Reduced?

  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

jobs as well as labor, most agreed with author Gregory Clark's thesis that "labor quality," not just low cost, is a major driver of capital flows that leads to economic prosperity. This raised questions, though, about the impact... View Details
Keywords: by by Jim Heskett
  • 15 Dec 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books The Power of Imperfect Eating By Kavita Bhatnagar (SELP 11, 2022) Penguin Enterprise Rather than dictating which foods are good or bad, this book weaves together stories that mirror the intricate, emotional, and often imperfect... View Details
Keywords: Publishing Industries (except Internet); Information
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

argued that without this profit, businesses targeting the poor will not attract the level of investment necessary to be sustainable or scaleable across the entire BOP. According to this view, above-average profitability should be seen as... View Details
Keywords: by Sean Silverthorne
  • 01 Sep 2004
  • News

HBS Clubs and Associations

concepts to improve organizational effectiveness. Richardson attended a more targeted program titled Performance Measurement for Effective Management of Nonprofit Organizations, which is designed to boost organizational accountability... View Details
Keywords: Margie Kelley; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations
  • December 24, 2019
  • Editorial

Why It’s So Hard to Change People’s Commuting Behavior

By: Ariella Kristal and Ashley Whillans
Car commuters report higher levels of stress and lower job satisfaction compared to train commuters—in large part because car commuting can involve driving in traffic and navigating tense road situations. Some employers are trying to get involved and reduce car... View Details
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  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

accommodating an appropriate level of economic activity. Businesses have historically overcome this type of challenge through the introduction of risk-mitigating technologies, which in this pandemic include technologies, business... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

that addresses part of that challenge—with a particular focus on predicting customer churn. However, several other equally important aspects of managing retention have not received similar level of attention, leaving many managerial... View Details
Keywords: Sean Silverthorne
  • 21 Apr 2010
  • Working Paper Summaries

Why Do Firms Use Non-Linear Incentive Schemes? Experimental Evidence on Sorting and Overconfidence

Keywords: by Ian Larkin & Stephen Leider
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

their businesses to shareholders through stock buybacks and dividends rather than invest for the long term, undermining job growth and putting the country’s economic future at... View Details
Keywords: Sean Silverthorne