Job Design - Publications - Faculty & Research

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Finance - Faculty & Research

Faculty Research With a successful career and strong academic credentials, Aamir Rehman sought to design a life grounded in autonomy. For him, this meant serving on boards, continuing his professorship, and ensuring a secure and... View Details

01 Dec 2023
News

Wide Horizon

There were three critical events that led John Rodakis (MBA 1997) to form the nonprofit N of One in 2014 and ultimately dedicate his life to surfacing breakthrough autism research. The first occurred on Thanksgiving of 2012. He had driven about four hours with his wife... View Details

Keywords: Dan Morrell; Photos by Sarah Wilson

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

customers is just the starting point. From here, firms have to make a creative leap to discover the unique combination of products and services that may address those needs. No customer gave Steve Jobs and Apple the View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

27 Nov 2013
Working Paper Summaries

Skilled Immigration and the Employment Structures of US Firms

Keywords: by Sari Pekkala Kerr, William R. Kerr & William F. Lincoln

28 Sep 2011
Research & Ideas

The Profit Power of Corporate Culture

sales per employee). Higher employee continuity leads to better customer relationships that contribute to greater customer loyalty, lower marketing costs, and enhanced sales." Whatever it is and whatever its benefits, a recent survey showed that many American... View Details

Keywords: by Sean Silverthorne

14 Nov 2017
First Look

New Research and Ideas: November 14, 2017

Bussgang, Jeffrey Abstract—Relative to established organizations, start-ups can be hard to figure out. What are the jobs to be done? The best entry points? How can you tell whether a company has potential for success and is the right fit... View Details

Keywords: Carmen Nobel

06 Jun 2016
Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

behaviors, and how different types of entrepreneurs are similar and different,” Applegate says. “These insights will enable us to do a better job of educating entrepreneurs, designing apprenticeships and... View Details

Keywords: by HBS Working Knowledge

Web

Leadership - Faculty & Research

following six common misperceptions: Psychological safety means being nice; it means getting your way; it means job security; it requires a trade-off with performance; it’s a policy; and it requires a top-down approach. They explain why... View Details

27 Jan 2020
Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

money, time, and connections that part the workplace waters—even when they don’t have the best ideas or the most talent. “It’s a myth that hard work is enough. We’ve all had experiences where we worked hard and still ended up losing out on a new View Details

Keywords: by Dina Gerdeman

28 Oct 2008
First Look

First Look: October 28, 2008

A variety of academic work argues a relationship exists between the structure of a development organization and the design of the products that this organization produces. Specifically, products are often said to "mirror" the... View Details

Keywords: Martha Lagace

21 Nov 2023
Cold Call Podcast

Cold Call: Building a More Equitable Culture at Delta Air Lines

Keywords: Re: Linda A. Hill; Air Transportation

12 Jan 2010
First Look

First Look: Jan. 12

http://www.weforum.org/pdf/cgi/pe/Full_Report2.pdf Five Ways to Bungle a Job Change Authors:Boris Groysberg and Robin Abrahams Publication:Harvard Business Review 88, no. 1 (January-February 2010):137-140 Abstract The article focuses on... View Details

Keywords: Martha Lagace

01 Sep 2023
News

That Was Then, This Is Now

rediscover the buffalo for new ways of living, thinking, and producing. He wasn’t being literal; it wasn’t our job to lift a gun and go hunt. Rather, it was to discover for oneself what the next buffalo was going to be. My buffalo so far... View Details

Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership

TeachingInterests

Managing the Future of Work (MBA Education—Elective Curriculum)

By: Christopher T. Stanton

The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts. HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

June 2004 (Revised July 2005)
Case

Procter & Gamble: Global Business Services

By: Thomas J. DeLong, Warren Brackin, Alex Cabanas, Phil Shellhammer and David L. Ager

Dave Walker, vice-president of business service opportunities and chairman of the governance team at Procter & Gamble, must decide what to do with P&G's 5,700 employee Global Business Services (GBS) group. GBS brought together internal services such as finance,... View Details

Keywords: Business Units; Change Management; Decision Making; Globalized Firms and Management; Job Cuts and Outsourcing; Organizational Design

Citation

Educators

Purchase

19 May 2015
First Look

First Look: May 19

wealth of data it provides about agents' behavior and about the Bitcoin system itself. This article presents the platform's design principles and properties for a non-technical audience; reviews its past, present, and future uses; and... View Details

Keywords: Sean Silverthorne

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

rotations, or peer mentorship opportunities. The fact that sales was on the third floor and R&D on the second isn’t quite as relevant as it once was. Comprehend/Challenge On the organizational level, this drive is usually satisfied through View Details

Keywords: by Boris Groysberg and Robin Abrahams

Web

Hiring International Students

(OPT). When paired with a STEM designated role after HBS, this academic track qualifies F-1 international students for a total of 36 months of work authorization in the US after graduating. Our J-1 students have up to 18 months of... View Details

09 Oct 2012
First Look

First Look: October 9

markets, and the theory of market design. Publisher's Link: http://www.amazon.com/Auctions-Market-Mechanisms-Their-Applications/dp/3642309127 Data Scientist: The Sexiest Job of the 21st Century Authors:Thomas H. Davenport and D.J. Patil... View Details