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Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

athletic apparel into accessories and then beauty. Making small, connected steps along the way has allowed me to grow and evolve my career in both intentional and often just serendipitous ways.” With each small, connected step to the next... View Details

05 Jul 2012
What Do You Think?

Why Is Trust So Hard to Achieve in Management?

that lead to damaged trust may well be "plans and intentions (that are) overtaken by circumstances beyond control." There were even more suggestions about what to do about the trust deficit, other than just making sure that all... View Details

Keywords: by James Heskett

2012
Article

Evidence for the Pinocchio Effect: Linguistic Differences Between Lies, Deception by Omissions, and Truths

By: Lyn M. Van Swol, Michael T. Braun and Deepak Malhotra

The study used Linguistic Inquiry and Word Count and Coh-Metrix software to examine linguistic differences with deception in an ultimatum game. In the game, the Allocator was given an amount of money to divide with the Receiver. The Receiver did not know the precise... View Details

Keywords: Communication Intention and Meaning; Cognition and Thinking

Citation

Find at Harvard

22 Nov 2023
News

So You Want to Join a Startup

uncomfortable because, your job may not be that well defined. DM: Gus, so many of the things that you recommend due diligence, being really intentional about how you think about your career trajectory. It seems like such a counter to what... View Details

18 Jul 2023
News

Diversity and Inclusion at Mars Petcare: Translating Awareness into Action

20 Oct 2020
News

Steps to Get Out of Your Own Way

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

barriers that threaten employees' sense of belonging. Encourage practice of the new language. Provide nonthreatening environments where the new language can be studied and practiced. Encourage empathy. Promote sharing of experiences as employees grapple with the... View Details

Keywords: by Kim Girard

26 Jun 2020
Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

the catastrophe damaged several of Fast Retailing’s UNIQLO stores, CEO Tadashi Yanai was intent on the company doing its part to restore a sense of normalcy. Although many other retail stores turned off their lights at night to save on... View Details

Keywords: by Dina Gerdeman

13 Feb 2014
Research & Ideas

Managing the Family Business: Leadership Roles

intentions can provide good governance for a business, family, and ownership group. But unitary leaders, like the rest of us, only have so many hours in a day, and they can only focus on so many individual concerns before losing... View Details

Keywords: by John A. Davis

15 Feb 2024
Blog Post

How I Spent My 2+2 Deferral: Carol Wright

intentional about which jobs I was applying for. I wanted to ensure that I spent time at a company that would allow me to gain new skills, grow, and create an impact before starting my studies at HBS. What advice do you have for prospects... View Details

18 Oct 2022
Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

should at least know what is going on. The number one thing to do is audit your algorithms and check if you have outcomes that are systematically different. And then based on whatever the objective is, whatever your business intentions... View Details

Keywords: by Rachel Layne

10 Jan 2023
Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

fold it into a paper airplane and toss it from a city window or into the sea. Instead of writing, you could also use natural objects to represent things (e.g., an acorn to represent your tough outer shell or a dried leaf to represent being fragile in certain... View Details

Keywords: by Julia Austin

2010
Working Paper

Introductory Reading for Being a Leader and the Effective Exercise of Leadership: An Ontological Model

By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger

This paper is the sixth of six pre-course reading assignments for an experimental leadership course developed by the authors over five years (2004-2008) at the U. of Rochester Simon School of Business working with students, alumni, executives, and faculty from various... View Details

Keywords: Leadership Development; Curriculum and Courses; Strategy; Performance Capacity; Attitudes; Behavior; United States; Netherlands; Texas

Citation

SSRN

09 Jun 2022
Blog Post

The MBA Class of 2022 Looks Back

going on at HBS, it’s easy to go with the flow and put your time towards what is in front of you in the moment, only to later realize that those activities took a lot of your time and you were not pursuing your priorities. Learning to be proactive and View Details

17 Oct 2019
Research & Ideas

‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells

from gender-based strategies, for instance by no longer targeting only women in ads about household cleaning products, according to a recent Kantar study. Unilever and UN Women partnered in 2017 to fight gender stereotypes in ads. Some brands say they are View Details

Keywords: by Dina Gerdeman; Consumer Products

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

time to get all of their people together, so the meetings kept getting delayed and delayed,” he says. “The intent of these processes is often good, but the results are not. You have to walk a fine line and strike a careful balance between... View Details

Keywords: by Dina Gerdeman

09 Jun 2022
HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

hit the company took in 2020, Satriano has been intent on expanding the company’s CHEF’STORE brand, a chain of cash-and-carry food stores that provide an alternative way for restauranteurs to make last-minute purchases. With supply chain... View Details

Keywords: by Pamela Reynolds

28 Sep 2020
Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

New research sheds light on implications of using politically correct and incorrect speech and identifies five techniques to increase persuasiveness and diffuse conflict. Insights from two recent studies in an emerging field—the psychology of conversation—are aimed at... View Details

Keywords: by Kristen Senz

26 Jan 2012
Working Paper Summaries

Behavioral Ethics: Toward a Deeper Understanding of Moral Judgment and Dishonesty

Keywords: by Max H. Bazerman & Francesca Gino

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

must be more profound and open-ended, with an intent not only to discover how your customers engage with your products or services but also to understand some of the broader parameters of the constraints they are facing in their own... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

Publications