Publications
Publications
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- All HBS Web
(902)
- Faculty Publications (329)
- December 1993
- Article
Risk Management: Coordinating Corporate Investment and Financing Policies
By: K. A. Froot, David S. Scharfstein and J. Stein
- 1993
- Chapter
Deposit Insurance Reform: A Functional Approach
By: Robert C. Merton and Zvi Bodie
- August 1993
- Case
USAA: Business Process Review for the Great Lakes Region
By: James L. Heskett and Roger H. Hallowell
USAA proposes to develop a new set of processes for its property and casualty division. The case focuses on processes used in automobile claims. View Details
- July 1993
- Case
Future of Distributed Systems at Aetna, The
By: F. Warren McFarlan and Chris L Marshall
- September 1992 (Revised May 1995)
- Case
Progressive Corporation Transportation Group (A)
By: James L. Heskett
Keywords: Insurance Industry
- June 1992
- Teaching Note
Marsh & McLennan (A), Teaching Note
Teaching Note for (9-171-303). View Details
- June 1992
- Teaching Note
U.S. Health Care Systems, Prospectus and Maxicare Health Plans, Inc., Teaching Note
- February 1992 (Revised September 2019)
- Case
The House of Tata
By: James E. Austin and Ashish Nanda
The case traces the evolution of the Tata group, one of the largest and highly respected Indian business houses, from its 19th century founding and early growth in diverse industries, to its response to changes in government regulation in independent India, up to its... View Details
Keywords: Indian Economy; International Business; Government And Business; Government Regulation; Synergy; Conglomerates; Business Conglomerates; Developing Countries and Economies; Business and Government Relations; Business History; Steel Industry; Steel Industry; Steel Industry; Steel Industry; Steel Industry; India
- September 1991 (Revised January 1997)
- Case
Manzana Insurance: Fruitvale Branch (Abridged)
Deals with performance assessment and improvement of a service operation in the insurance industry, a market that is highly sensitive to response time. Two branch offices in direct competition are described, and the impact of response time on performance is suggested.... View Details
- March 1991 (Revised May 1991)
- Case
New York Life Insurance Co.: Pension Department
By: Robert J. Dolan
Analyzes competition in the pension fund industry. In particular, New York Life must decide whether to compete head-to-head with mutual fund giants by offering record-keeping services or to just continue to focus on selling investment products. Presents the results of... View Details
- January 1990
- Case
Bituminous Insurance Companies
By: F. Warren McFarlan and H. Jeff Smith
Keywords: Insurance Industry
- June 1989 (Revised July 1993)
- Case
CIGNA Worldwide
By: John A. Quelch
A CIGNA Worldwide (CWW) task group of European country directors and key functional managers is meeting in November 1988 to discuss how CWW should respond to the European Community's plan to remove existing internal barriers and restrictions to the free flow of goods... View Details
- April 1987
- Background Note
Note on Accounting for Property and Casualty Insurance Companies
By: Andre F. Perold
- May 1979 (Revised March 1984)
- Case
Quality Life of New York
- July 1978
- Article
On the Cost of Deposit Insurance When There Are Surveillance Costs
By: Robert C. Merton
- May 1975 (Revised June 1975)
- Case
Northwestern Mutual Life Insurance Co. (C)
Keywords: Insurance Industry