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      • Faculty Publications  (400)

      Indian Software DevelopmentRemove Indian Software Development →

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      • August 2005 (Revised July 2014)
      • Case

      Can Bollywood Go Global?

      By: Geoffrey Jones, Namrata Arora, Surachita Mishra and Alexis Lefort
      Considers the opportunities and challenges facing Indian film producers in accessing the global film market. Provides a historical context by describing the history of the cinema and the rise of Hollywood to global dominance by the 1920s. Although film industries... View Details
      Keywords: History; Competition; Film Entertainment; Globalized Markets and Industries; Product Development; Motion Pictures and Video Industry; India
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      Jones, Geoffrey, Namrata Arora, Surachita Mishra, and Alexis Lefort. "Can Bollywood Go Global?" Harvard Business School Case 806-040, August 2005. (Revised July 2014.)
      • June 2005 (Revised March 2017)
      • Teaching Note

      Siebel Systems: Organizing for the Customer

      By: Robert Simons
      Teaching Note to (103-014). The Siebel Systems case describes the unusual accountability and organizing choices made by managers of a successful, rapidly growing software development company. The case is set in 2002, but details the critical decisions made by founder... View Details
      Keywords: Management Control Systems; Execution; Organization Design; Structure; Job Design; Diagnostic Control Systems; Customers; Strategy; Organizational Design
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      Simons, Robert. "Siebel Systems: Organizing for the Customer." Harvard Business School Teaching Note 105-079, June 2005. (Revised March 2017.)
      • 2005
      • Chapter

      The Evolution of Concentrated Ownership in India: Broad Patterns and a History of the Indian Software Industry

      By: Tarun Khanna and Krishna G. Palepu
      Keywords: History; Ownership; Information Technology Industry; India
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      Khanna, Tarun, and Krishna G. Palepu. "The Evolution of Concentrated Ownership in India: Broad Patterns and a History of the Indian Software Industry." In The History of Corporate Governance around the World: Family Business Groups to Professional Managers, edited by Randall Morck. University of Chicago Press, 2005.
      • March 2005
      • Background Note

      Home Video Games: Generation Seven

      By: Elie Ofek
      Discusses the issues facing firms in the seventh generation of home video game platforms. In particular, Sony and Microsoft plan to launch new game consoles in the 2005 to 2006 time frame. Each firm seems to be following a different strategy. Microsoft wants to launch... View Details
      Keywords: Marketing Strategy; Competitive Strategy; Technological Innovation; Information Infrastructure; Applications and Software; Entertainment and Recreation Industry; Information Technology Industry
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      Ofek, Elie. "Home Video Games: Generation Seven." Harvard Business School Background Note 505-072, March 2005.
      • November 2004
      • Article

      Globalization and Convergence in Corporate Governance: Evidence from Infosys and the Indian Software Industry

      By: Tarun Khanna and Krishna G. Palepu
      Keywords: Globalization; Corporate Governance; Computer Industry; India
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      Khanna, Tarun, and Krishna G. Palepu. "Globalization and Convergence in Corporate Governance: Evidence from Infosys and the Indian Software Industry." Journal of International Business Studies 35, no. 6 (November 2004): 484–507.
      • 24 Oct 2004 - 27 Oct 2004
      • Conference Presentation

      Empirical Research in Software Deveopment: Lessons from the Field

      By: Alan MacCormack
      Keywords: Research; Applications and Software; Product Development
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      MacCormack, Alan. "Empirical Research in Software Deveopment: Lessons from the Field." In Empirical Research in New Product Development. Paper presented at the INFORMS Annual Meeting, Denver, CO, October 24–27, 2004.
      • July 2004 (Revised October 2018)
      • Case

      Opium and Entrepreneurship in the Nineteenth Century

      By: Geoffrey Jones, Elisabeth Koll and Alexis Gendron
      This case examines the role of Jardine Matheson, a trading company founded by two Scottish merchants, in the opium trade between India and China during the nineteenth century. The two Opium Wars fought between Western powers and China, which sought to stop opium... View Details
      Keywords: History; Globalized Economies and Regions; Ethnicity; Multinational Firms and Management; Groups and Teams; Trade; Social and Collaborative Networks; China; United Kingdom
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      Jones, Geoffrey, Elisabeth Koll, and Alexis Gendron. "Opium and Entrepreneurship in the Nineteenth Century." Harvard Business School Case 805-010, July 2004. (Revised October 2018.)
      • 2004
      • Working Paper

      The Evolution of Concentrated Ownership in India Broad Patterns and a History of the Indian Software Industry

      By: Tarun Khanna and Krishna G. Palepu
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      Khanna, Tarun, and Krishna G. Palepu. "The Evolution of Concentrated Ownership in India Broad Patterns and a History of the Indian Software Industry." Harvard Business School Working Paper, No. 05-001, July 2004. (Also NBER Working Paper No. 10613, July 2004. Published as a chapter in The Rise and Fall of Business Families, edited by Randall Morck. University of Chicago Press, 2005.)
      • June 2004 (Revised November 2004)
      • Case

      Microsoft in 2004

      By: Michael G. Rukstad, David B. Yoffie, Brian DeLacey and Deborah Freier
      Surveys Microsoft's expansion into new businesses, such as mobile and embedded devices, home and entertainment, and business solutions, as it faces challenges due to size and maturity and outside threats from Linux and Google. A rewritten version of an earlier case. View Details
      Keywords: Competitive Advantage; Applications and Software; Expansion; Growth and Development Strategy; Information Technology Industry; Washington (state, US)
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      Rukstad, Michael G., David B. Yoffie, Brian DeLacey, and Deborah Freier. "Microsoft in 2004." Harvard Business School Case 704-508, June 2004. (Revised November 2004.)
      • June 2004 (Revised June 2006)
      • Case

      Scientific-Atlanta, Inc.

      By: Thomas R. Eisenmann
      Scientific-Atlantia (S-A), a leading manufacturer of cable TV equipment, is confronting strategic challenges in mid-2004. For decades, cable operators have faced high switching costs that have locked them into exclusive supply relationships with either S-A or its... View Details
      Keywords: Technological Innovation; Competition; Industry Structures; Television Entertainment; Duopoly and Oligopoly; Manufacturing Industry; Media and Broadcasting Industry
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      Eisenmann, Thomas R. "Scientific-Atlanta, Inc." Harvard Business School Case 804-191, June 2004. (Revised June 2006.)
      • May 2004
      • Supplement

      Slingshot Technology, Inc. Supplement: Partnership Agreements

      By: Lynda M. Applegate and Elizabeth Collins
      Slingshot Technology Inc. (STI) is a privately held software start-up founded in 1995 focused on identifying emerging spaces in the IT services industry and partnering with vendors selling promising but unproven technologies in those spaces. The vendors used STI to... View Details
      Keywords: Entrepreneurship; Business Startups; Emerging Markets; Partners and Partnerships; Intellectual Property; Information Technology Industry; Consulting Industry
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      Applegate, Lynda M., and Elizabeth Collins. "Slingshot Technology, Inc. Supplement: Partnership Agreements." Harvard Business School Supplement 804-025, May 2004.
      • May 2004 (Revised December 2004)
      • Case

      Slingshot Technology, Inc. (A)

      By: Lynda M. Applegate and Elizabeth Collins
      Slingshot Technology Inc. (STI) is a privately held software start-up founded in 1995 focused on identifying emerging spaces in the IT services industry and partnering with vendors selling promising but unproven technologies in those spaces. The vendors used STI to... View Details
      Keywords: Organizational Change and Adaptation; Private Ownership; Opportunities; Partners and Partnerships; Entrepreneurship; Applications and Software; Intellectual Property; Business Startups; Information Technology Industry
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      Applegate, Lynda M., and Elizabeth Collins. "Slingshot Technology, Inc. (A)." Harvard Business School Case 804-022, May 2004. (Revised December 2004.)
      • May 2004 (Revised December 2004)
      • Case

      Slingshot Technology, Inc. (B)

      By: Lynda M. Applegate and Elizabeth Collins
      Slingshot Technology Inc. (STI) is a privately held software start-up founded in 1995 focused on identifying emerging spaces in the IT services industry and partnering with vendors selling promising but unproven technologies in those spaces. The vendors used STI to... View Details
      Keywords: Organizational Change and Adaptation; Private Ownership; Opportunities; Partners and Partnerships; Information Technology; Entrepreneurship; Applications and Software; Intellectual Property; Business Startups; Information Technology Industry
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      Applegate, Lynda M., and Elizabeth Collins. "Slingshot Technology, Inc. (B)." Harvard Business School Case 804-023, May 2004. (Revised December 2004.)
      • May 2004
      • Article

      The Risky Business of Hiring Stars

      By: Boris Groysberg, Ashish Nanda and Nitin Nohria
      With the battle for the best and brightest people heating up again, you're most likely out there looking for first-rate talent in the ranks of your competitors. Chances are, you're sold on the idea of recruiting from outside your organization, since developing people... View Details
      Keywords: Staffing; Employee Retention; Selection and Staffing; Employees; Retention; Competitive Advantage; Human Resources; Performance
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      Groysberg, Boris, Ashish Nanda, and Nitin Nohria. "The Risky Business of Hiring Stars." Harvard Business Review 82, no. 5 (May 2004): 92–100.
      • March 2004 (Revised June 2010)
      • Case

      Akamai Technologies

      By: Benjamin Edelman, Thomas R. Eisenmann and Eric J. Van den Steen
      As the leading content delivery network, Akamai helps Internet companies deliver Web site content to end users with fewer delays and lower costs. Describes the strategic management challenges facing Akamai in early 2004. The company is poised to offer its next... View Details
      Keywords: Digital Platforms; Partners and Partnerships; Strategy; Internet and the Web; Information Infrastructure
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      Edelman, Benjamin, Thomas R. Eisenmann, and Eric J. Van den Steen. "Akamai Technologies." Harvard Business School Case 804-158, March 2004. (Revised June 2010.) (request a courtesy copy.)
      • November 2003 (Revised March 2004)
      • Case

      Marv Tseu at Active Reasoning

      By: William A. Sahlman and Christina Darwall
      Describes a set of decisions confronting the management team of an early-stage software company. The company has made considerable progress in developing its software but will need additional capital to move forward. Unfortunately, conditions in the capital market are... View Details
      Keywords: Applications and Software; Financing and Loans; Capital; Business Startups; Information Technology Industry
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      Sahlman, William A., and Christina Darwall. "Marv Tseu at Active Reasoning." Harvard Business School Case 804-077, November 2003. (Revised March 2004.)
      • November/December 2003
      • Article

      Software Development Worldwide: The State of the Practice

      By: Michael A. Cusumano, Alan David MacCormack, Chris Kemerer and Bill Crandall
      Keywords: Applications and Software; Research and Development; Practice
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      Cusumano, Michael A., Alan David MacCormack, Chris Kemerer, and Bill Crandall. "Software Development Worldwide: The State of the Practice." 20th Anniversary Issue IEEE Software 20, no. 6 (November/December 2003): 28–34.
      • October 2003 (Revised March 2004)
      • Case

      Symbian: Setting the Mobility Standard

      By: Fernando F. Suarez and Thomas R. Eisenmann
      Symbian, a joint venture owned by companies who collectively sold a dominant share of the world's cell phones, faced competition from Microsoft in developing the operating system for "smartphones," which integrated mobile communications and computing functions. In... View Details
      Keywords: Competition; Joint Ventures; Information Technology; Software; Wireless Technology; Mobile Technology; Information Technology Industry; Telecommunications Industry
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      Suarez, Fernando F., and Thomas R. Eisenmann. "Symbian: Setting the Mobility Standard." Harvard Business School Case 804-076, October 2003. (Revised March 2004.)
      • September 2003 (Revised March 2004)
      • Compilation

      Max Green: Work Patterns at Ditto (C)

      By: Leslie A. Perlow
      According to his managers, Max, a software engineer on a product development team, is an organizational superstar. Describes his life and provides a log of how Max spends his time. A rewritten version of an earlier case. View Details
      Keywords: Product Development; Time Management; Groups and Teams; Work-Life Balance; Information Technology Industry
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      Perlow, Leslie A. "Max Green: Work Patterns at Ditto (C)." Harvard Business School Compilation 404-057, September 2003. (Revised March 2004.)
      • September 2003 (Revised March 2004)
      • Compilation

      Time Distribution and Interaction Patterns for PEARL Project Team: Work Patterns at Ditto (D)

      By: Leslie A. Perlow
      Provides data to enable students to analyze how software engineers spend their time. A rewritten version of an earlier case. View Details
      Keywords: Product Development; Time Management; Work-Life Balance; Information Technology Industry
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      Perlow, Leslie A. "Time Distribution and Interaction Patterns for PEARL Project Team: Work Patterns at Ditto (D)." Harvard Business School Compilation 404-058, September 2003. (Revised March 2004.)
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