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- 15 Mar 2019
- News
‘I want to make it felt’
- 19 Nov 2014
- News
Helping refugees make it in America
At the healthy snack foods company they cofounded, Marius Andersen (MBA 1999) and his wife, Hilary, provide jobs, health insurance, and a fresh start to refugees in their community. (Published November 2014) View Details
- 06 Sep 2011
- Research & Ideas
Cheese Moving: Effecting Change Rather Than Accepting It
With more than 23 million copies in print, Spencer Johnson's allegorical tale Who Moved My Cheese? is one of the best-selling business books of all time. Even 13 years after its initial publication, the book, whose characters include mice... View Details
Keywords: by Carmen Nobel
- June 2013
- Case
Multiasistencia: Redefining the Relationship with Its Service Professionals
By: F. Asis Martinez-Jerez, Maria Garcia Perez and Katherine M. Miller
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service professionals from a referral model to a guaranteed workload one. View Details
American Business Since 1920: How It Worked
Since the first appearance of Thomas McCraw's contribution to Harlan Davidson's American History Series in 2000, American... View Details
- Web
IT Strategy: HBS IT Website Provides Easier Access to News and Support | Information Technology
IT Strategy: HBS IT Website Provides Easier Access to News and Support 1.03 IT Rebrand & Public Site Launch By Kellyn Eaddy on February 18, 2025 Share via Facebook Share via... View Details
- Article
Is it Better to Average Probabilities or Quantiles?
By: Kenneth C. Lichtendahl, Yael Grushka-Cockayne and Robert L. Winkler
We consider two ways to aggregate expert opinions using simple averages: averaging probabilities and averaging quantiles. We examine analytical properties of these forecasts and compare their ability to harness the wisdom of the crowd. In terms of location, the two... View Details
- 12 Oct 1999
- Research & Ideas
What It Takes: Minorities in the Executive Suite
have a better chance of making it to the executive level than slower-moving colleagues. Although the data examined in Thomas and Gabarro's samples show that this model holds true for whites, it didn't work... View Details
Keywords: by Judith A. Ross
- August 1995 (Revised September 1995)
- Background Note
Designing and Managing the Information Age IT Architecture
The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries within which they compete. No longer simply a tool to support "back-office" transactions, IT has become a... View Details
- 23 Jul 2001
- Research & Ideas
How One Center of Innovation Lost its Spark
a historical analysis of the U.S. tire industry from 1900 to 1990 suggest that the firms clustered in Akron initially led the industry in innovation, but later failed to respond effectively to the introduction of radial-tire technology. To understand why the Akron... View Details
- March 2015
- Teaching Note
McKinsey & Co.—Protecting its Reputation (A) and (B)
By: Jay Lorsch and Emily McTague
McKinsey & Co—Protecting its Reputation (A&B) is a field case written from the perspective of the Firm's Managing Director Dominic Barton. The two cases describe the actions McKinsey & Co took to protect the firm's reputation after the Rajat Gupta matter.
The... View Details
The... View Details
Keywords: Consulting Firms; Leadership & Corporate Accountability; Leadership And Change Management; Leadership And Managing People; Leading A Global Business; Corporate Culture; Professional Service Firms; Professional Service Firm; Leadership; Corporate Accountability; Corporate Governance; Organizational Culture; Organizational Change and Adaptation; Consulting Industry; United States
- 12 Oct 1999
- Research & Ideas
It Came in the First Ships: Capitalism in America
"Capitalism came in the first ships." —Carl N. Degler, Out of Our Past No nation has been more market-oriented in its origins and subsequent history than the United States of America. The very settling of the country, from the... View Details
Keywords: by Thomas K. McCraw
- 20 Jul 2016
- News
How Amazon Adapted Its Business Model to India
- 01 Nov 2010
- News
How IT Shapes Top-Down and Bottom-Up Decision Making
- 01 Sep 2022
- What Do You Think?
Is It Time to Consider Lifting Tariffs on Chinese Imports?
(iStockphoto/AvigatorPhotographer) Recently there has been talk, but no action, about eliminating some or all of the tariffs on Chinese imports that were instituted by the Trump administration. The debate involves salient arguments on both sides. View Details
Keywords: Re: James L. Heskett
- 04 Aug 2015
- Blog Post
What’s it Like to be an HBS Partner?
Deciding to go to business school is a big, life changing choice. And, as it turns out, so is your partner deciding to go to business school with you. So what’s it like to be a partner at HBS? We connected... View Details
A Neurocomputational Model of Altruism and Its Implications
In this paper, we propose a neurocomputational model of altruistic choice and test it using behavioral and fMRI data from a task in which subjects make choices between real monetary prizes for themselves and another. Our model captures key patterns of choice,... View Details
- 05 Feb 2015
- Research & Ideas
How New BofA Executives Learn its ’Deep Smarts’
Editor's note: How does an organization hold on to its wealth of accumulated knowledge when the knowledge-holders depart? It's a very real dilemma made even more critical as Baby Boomers begin their mass exit into retirement. The new book... View Details
- August 2013
- Teaching Note
Multiasistencia: Redefining the Relationship with Its Service Professionals
By: F. Asis Martinez-Jerez
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one. View Details
- Research Summary
How can General Managers Contribute to IT Success?
US companies are currently spending approximately 5% of their revenue on information technology (IT) each year. Over half of this investment goes to IT intended to change business processes, either within a single enterprise or across several. Hovewer, 30-75% of... View Details