Higher Education - Publications - Faculty & Research

02 Aug 2017
What Do You Think?

Summing Up: Why Can’t Organizations Engage Their Employees?

As Miki pointed out, “Respect and valuing employee input have little to do with education and much to do with personal values.” We’re told that personal values are very difficult to change beyond a very early age. How can we prepare... View Details

Keywords: by James Heskett

14 Jun 2010
Research & Ideas

The Hard Work of Measuring Social Impact

of Nonprofit Organizations in June, a joint executive education program presented by the HBS Social Enterprise Initiative, Harvard's Hauser Center for Nonprofit Organizations, and the Harvard Kennedy School. He will co-chair the HBS... View Details

Keywords: by Julia Hanna

24 Aug 2020
Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

is considerable variation across industries. Remote work is much more common in industries with better educated and better paid workers. Respondents in better educated and View Details

Keywords: by Kristen Senz

24 Jan 2011
HBS Case

Terror at the Taj

with Ruth Page and David Habeeb of the HBS Educational Technology Group, Terror at the Taj Bombay: Customer-Centric Leadership documents the bravery and resourcefulness shown by rank-and-file employees during the siege. Video interviews... View Details

Keywords: by Julia Hanna; Accommodations

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

higher standard. Financial results are a must, but in addition, leading companies are expected to achieve those results by acting in an ethically acceptable manner. This represents a dramatic departure from centuries of tradition holding... View Details

Keywords: by Carla Tishler

02 Jun 2021
Research & Ideas

A Rare Find in Health Care: A Simple Solution to Racial Inequity

employment, incarceration, educational outcomes, health care. It’s embedded in the fabric of this country.” Those imbalances seemed particularly pronounced in health care. For example, Black people are 20 percent more likely to die from... View Details

Keywords: by Michael Blanding; Health

31 Jan 2023
Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

Businesses seeking highly educated talent would do well to appeal to college graduates’ desire to “change the world.” And in doing so, they might change the world a little, too—by offering jobs that come with the unintended effect of... View Details

Keywords: by Rachel Layne

17 Aug 2021
Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

lower total cost. Further, cannabis businesses pay a much higher share of net income as taxes, compared to other businesses of similar scale. That’s because, according to the Internal Revenue Code, businesses that “traffic” in Schedule I... View Details

Keywords: by Ashish Nanda and Tabatha Robinson

08 Mar 2022
Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

experience, and the size of the company discussed in the case, we found that the presence of a teaching note improved case adoption by educators outside HBS. If cases with female protagonists are less likely to have an accompanying... View Details

Keywords: by Colleen Ammerman and Boris Groysberg

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

honest conversation, to undermine their ability to develop a trust-based culture for years to come. Michael Beer is the Cahners-Rabb Professor of Business Administration, Emeritus, co-founder and director of TruePoint Partners, and the Center for View Details

Keywords: by Dina Gerdeman

03 Oct 2007
Research & Ideas

Dealing with the ‘Irrational’ Negotiator

possible that the employee was still confident that he would win the case because he did not trust the executive or the firm's record keeping. How could the executive educate the employee regarding his prospects for winning in court?... View Details

Keywords: by Deepak Malhotra & Max H. Bazerman

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

and ultimately an excellent journey to learning effective leadership skills in The Adventures of an IT Leader (Harvard Business Press). According to the novel's creators, a fictional approach allowed them to blend real-life incidents they had encountered as managers,... View Details

Keywords: by Martha Lagace

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

You,” in which Nicholas Kristof wrote, “Some of the smartest thinkers on problems at home and around the world are university professors, but most of them just don’t matter in today’s great debates.” Or the 2015 Chronicle of Higher View Details

Keywords: by Carmen Nobel; Education

24 Jan 2018
Research & Ideas

How to Get People Addicted to a Good Habit

soap before meals can dramatically reduce rates of both diarrhea and acute respiratory infections. To that end, major health organizations have poured a lot of money into handwashing education campaigns in the developing world, but to... View Details

Keywords: by Carmen Nobel

June 2001 (Revised October 2001)
Case

Trinity College (D)

By: F. Warren McFarlan and Nancy Bartlett

Supplements the (A) case. View Details

Keywords: Higher Education; Education Industry; Connecticut

Citation

Educators

Purchase

August 1999
Case

Graduate Center of Marlboro College, The

By: Clayton M. Christensen

Keywords: Higher Education; Education Industry

Citation

Find at Harvard

May 1977 (Revised May 1993)
Case

Pepys College

By: Regina E. Herzlinger

Keywords: Higher Education; Education Industry

Citation

Find at Harvard

18 May 2021
Cold Call Podcast

How Georgia State University Increased Graduation Rates

Keywords: Re: Michael W. Toffel; Education

01 Dec 2014
Research & Ideas

The Big Influence of Small Countries in the United Nations Secretariat

their high rankings for education and low rankings for corruption. "The mandate of the UN on staffing is supposed to rest on three things: competence, integrity, and the third being national representation," Werker says. Even... View Details

Keywords: by Michael Blanding