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  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

The work of Timnit Gebru and Margaret Mitchell offers a high-profile example, Opie notes. Gebru, who’s Black, and Mitchell, who’s white, explored fairness in machine learning as computer scientists at... View Details
Keywords: by Pamela Reynolds
  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

reluctance has hit Black Americans particularly hard since they have seen historically higher arrest rates, often fueled by racial discrimination, research shows. But it might be a good time to rethink those hiring practices and the View Details
Keywords: by Jay Fitzgerald
  • 21 Dec 2011
  • Research & Ideas

The Most Common Strategy Mistakes

hidden biases embedded in internal systems, organizational structures, and decision-making processes. It's often hard, for example, to get the kind of cost information you need to think strategically. Or the... View Details
Keywords: by Joan Magretta
  • 02 Jun 2022
  • Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

dreams are liars. Here’s the problem: Your genetic proclivities are not biasing you toward happiness. They’ve biased you toward sexual selection, toward impressing potential mates. The ancient brain says... View Details
Keywords: by Dan Morrell
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

requires a spirit of inquiry and openness, patience, and a tolerance for ambiguity. However, most managers admire and are rewarded for decisiveness, efficiency, View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

Carnegie Mellon University. This difference in the monthly occupancy rate “suggests that Airbnb guests may be systematically biased against renting from Black hosts,” the researchers write. Based on detailed neighborhood View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 17 Jun 2015
  • Lessons from the Classroom

Excellence Comes From Saying No

environment, it's both strange and liberating," says Frei. The atmosphere allowed for an unusual amount of introspection and reflection on the cases they discussed. Schulman recalled robust discussion... View Details
Keywords: by Michael Blanding
  • 09 Dec 2002
  • Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

bias and moderate its ill effects. Only then can we be assured of the reliability of the financial reports issued by public companies and ratified by professional accountants. Professional accountants might... View Details
Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

On the face of it, social marketing is a cinch. Here's one scenario. You as a marketer want people who are living in poverty to take better care of their health. So, given your profession, what do you do? You can persuade them—through public service announcements,... View Details
Keywords: by Martha Lagace
  • 14 Jul 2014
  • Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

multipurpose rice cooker that featured a revolutionary design. Research into extreme consumers doesn't have to stand in opposition to traditional research methods. In fact, it can be a valuable complement. "I get a lot of pushback from people who say this is a View Details
Keywords: by Michael Blanding
  • 29 Sep 2022
  • Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

“Difference is an acquired preference,” a colleague once told me. The statement seemed rather strange to me at first. Upon reflection, though, I understood what my colleague was saying: Difference is uncomfortable, unfamiliar, and... View Details
Keywords: by Francesca Gino
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

and Bazerman observe, negotiation geniuses are made, not born. Excerpt from Negotiation Genius What appears to be genius actually reflects careful preparation, an understanding of the conceptual framework of negotiation, insight into how... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

percent of arbitrators previously worked as advisers and they tended to favor brokers. The 8 percent of these arbitrators who were forced to pay clients restitution during their adviser careers were even more View Details
Keywords: by Danielle Kost; Financial Services
  • 07 Aug 2013
  • What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

reasoning, no more human 'interference' replacing hordes of managers. What will one do with those?" Yan Song reminded us that, "As long as there is still mystery and new discovery to be made in life, human judgment will remain... View Details
Keywords: by James Heskett
  • 04 Feb 2010
  • What Do You Think?

What’s the Best Way to Make Careful Decisions?

certain amount of self-awareness. Maree Conway said that "Our worldview conditions what we accept and don't accept as real, and this conditions how we make decisions. Being aware of your worldview View Details
Keywords: by James Heskett
  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

diversifying their workforces, more firms are scrutinizing the results of conventional algorithms on recruiting websites. But do fair rankings actually weed out gender bias and allow more women to rise to the top of talent searches?... View Details
Keywords: by Michael Blanding; Technology
  • 09 Dec 2013
  • Research & Ideas

Cultural Disharmony Undermines Workplace Creativity

better." As Chua has shown in previous research, awareness of our own cultural biases and assumptions can go a long way toward improving creativity in multicultural situations. He speculates that managers... View Details
Keywords: by Michael Blanding
  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

Sports Are Played and Games Are Won. It was biased judgment on the part of supposedly unbiased referees and umpires. They hypothesize that the cause is a natural tendency to... View Details
Keywords: by Jim Heskett
  • Research Summary

Overview

My focus is empirical financial accounting research, with particular interests in governance, valuation, M&A, and short-sellers. All three of my papers to date fall under the broad heading of “alternative governance mechanisms”—studies of how accounting information is... View Details
Keywords: Mergers and Acquisitions; Corporate Governance; Valuation; Law
  • Research Summary

Overview

My focus is empirical financial accounting research, with particular interests in governance, valuation, M&A, and short-sellers. All three of my papers to date fall under the broad heading of “alternative governance mechanisms”—studies of how accounting information is... View Details
Keywords: Mergers and Acquisitions; Corporate Governance; Valuation; Law
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