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Show Results For
- All HBS Web
(636)
- News (188)
- Research (384)
- Events (1)
- Multimedia (1)
- Faculty Publications (84)
- 17 Aug 2015
- News
The Play Alchemist
When Jessica Matthews (AB 2010, MBA 2014) was 19 and in her junior year of college, she and some classmates invented the Soccket, a soccer ball that generates and stores electricity during play. It was... View Details
Keywords: Constantine von Hoffman
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
with a relentless focus on process and product improvement." Employee Investment Is Critical For Mercadona, investment in employees is part and parcel of process and product improvement. In 2008, the chain invested four weeks of training time and 5,000 for each... View Details
- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
you by stores, researchers, and credit agencies belongs to those companies, not to you. They in turn resell that information to others. So if our personal information is such an asset, shouldn't we benefit from our asset as well? Why shouldn't intelligent consumers... View Details
- 01 Mar 2014
- News
Cutting Edge
took over the family company in 1867, William and Andrew, the firm's bearded, fraternal namesakes, were familiar faces to generations of sniffling, wheezing Americans. But in recent decades, due to a series of indifferent owners and some... View Details
- 01 Jun 2013
- News
Brick by Brick
Case Study Illustration by Corbis/Matthias Kulka Sometimes, a company's history contains more drama than a Russian novel. A recent case, "LEGO," explores how the toy maker grew to global dominance from humble beginnings, the mistakes that led it near bankruptcy, and... View Details
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
Underhill. "If I go to a Web site that's hard to read because it's got funky type face, and I can't get service when I call, well, that's a problem." And many stores post signs with print far too small for many of their... View Details
- 26 Jun 2025
- News
The Vinyl Revival
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. When Caren Kelleher (MBA 2010) was at HBS, she started managing bands, mainly as a way to stay involved in an industry that she loved. It was right... View Details
- 19 Mar 2008
- Research & Ideas
Finding Success in the Middle of the Market
at least seven different store formats, from convenient Tesco Express outlets at one end of the spectrum to full assortment hypermarkets at the other. But, within all its stores, Tesco implements the same View Details
- 02 Jan 2018
- News
Reconsidering Retirement
store in New Jersey; the son accompanied him on buying trips to New York and watched him negotiate for the best merchandise and price. He had even launched his own successful business before arriving at HBS:... View Details
Robert E. Wood
Wood joined the retail business as a general manager at Montgomery Ward and Company, where he advocated the building of retail stores to capitalize on the growing importance of the automobile. After... View Details
Keywords: Retail
Debra J. S. Fields
Capitalizing on the trend of upscale home baked goods, Fields began the company with one store in California in 1977 and, by 1984, had expanded to 160 stores in the United States and four international... View Details
Keywords: Food & Tobacco
- Web
Using Cloud Storage & Services at HBS | Information Technology
an email address. It is not possible for you to protect a generic link from being shared further. This means anyone who obtains that link can anonymously view and edit your files. It is not appropriate to View Details
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
innovations in transparent packaging, specifically cellophane in the mid-twentieth century United States, helped retailers create full self-service merchandising systems, including selling perishable food. While self-service View Details
Keywords: Sean Silverthorne
- Profile
Hiroshi Mikitani
hyper-efficient supermarket with standardized offerings,” Rakuten is more like a bazaar “where the owners of many small shops curate the merchandise and interact personally with customers.” Starting out, Rakuten charged... View Details
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
super-large organizations can maintain a sense of "family." In Wal-Mart's case, it involves such things as clear channels of communications, particularly electronic but also involving frequent store visits by senior executives... View Details
Keywords: by Manda Mahoney
- 01 Oct 1996
- News
Uhlmann Award Winners Focus on French Retailer
suburb with thousands of high-quality, low-cost items under one roof. A new term -- hypermarché -- was coined to describe this phenomenon. French consumers were lured away from their traditional patronage of small, locally owned stores to... View Details
- Profile
Taylor Wiegele
they had?" Learning from peers HBS attracted Taylor as way to go beyond his "narrow California experience," to work through a rigorous general management curriculum, and to learn from his "peers about VC, PE,... View Details
- 01 Jun 2007
- News
KPMG for Mayor!
villages, store owners paint Coca-Cola signs on the sides of their tin shacks. These signs are not sanctioned or paid for by the company. They are seen by locals as a sign of credibility. Companies and nonprofits have stronger incentives... View Details
- 05 Jun 2007
- First Look
First Look: June 5, 2007
response, Beijing Hualian developed a new "Family Store" format targeted at the nation's growing middle class, made up of younger consumers with more fashionable tastes. Like hypermarkets, Hualian Family Stores include both food... View Details
Keywords: Martha Lagace
- 13 May 2013
- Blog Post
Final presentations and final farewells
answer the question: How does Sephora really win the love and wallets of women of color and of Millennials and Gen Z girls? Collectively, we interviewed dozens of people at Sephora, across all functions from operations and logistics to PR, from View Details