Publications

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May 2019
Background Note

Developing Yourself as a Leader: A Framework for Millennial High Potentials & Emerging Leaders: How to PACE Your Self-Development

By: Ethan Bernstein and Kirstin Lynde

Millennials are redefining what it means to develop future leaders. In business organizations, leadership development—defined as “the expansion of a person's capacity to be effective in leadership roles and processes“—has traditionally been the work of corporate... View Details

Keywords: Talent and Talent Management; Human Resources; Leadership Development; Leadership Style; Leadership; Goals and Objectives; Management Skills; Management Style

Web

Hacking AI with HBS IT | Information Technology

cases for the technology being discovered every day. The tech world continues to evolve, and HBS IT strives to remain at the forefront. The teams put their heads together and generated project ideas that... View Details

08 Nov 2023
News

Cities Are Ramping Up to Make the Most of Generative AI

April 1993 (Revised December 2001)
Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)

By: F. Warren McFarlan and Katherine Seger

Designed to look at outsourcing from the perspective of a major computer services company trying to get into the business. View Details

Keywords: Communication Technology; Business Startups; Business Plan; Business Strategy; Job Cuts and Outsourcing; Financial Management; Management Teams; Communication Strategy; Organizational Design; Product Design; Accounting; Activity Based Costing and Management; Information Technology Industry; Information Technology Industry

April 1993 (Revised December 2001)
Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (C)

By: F. Warren McFarlan and Katherine Seger

Outlines the full architecture of an outsourcing agreement and allows the class to discuss what should and should not be in such agreements. View Details

Keywords: Job Cuts and Outsourcing; Agreements and Arrangements; Technology Industry

8 Sep 2023
Conference Presentation

Chatbots and Mental Health: Insights into the Safety of Generative AI

By: Julian De Freitas, K. Uguralp, Z. Uguralp and Stefano Puntoni

Keywords: AI and Machine Learning; Well-being

13 Mar 2024
News

How Harvard Business School Uses Generative AI In Its MBA Classrooms

September 2013 (Revised November 2015)
Case

Living Proof: Are We a Technology Company or a Beauty Company?

By: Willy Shih

Jon Flint came up with the idea of a science-based beauty company while talking with his hairdresser about the problems with typical hair and skin care products. Together with a small team that included Professor Robert Langer of MIT, he committed to assemble a team... View Details

Web

The Challenge of Color - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

Muray Photo Archives. olvwork490166 Alfred Cheney Johnston. A Study in Color, ca. 1934. olvwork490098 Color photography made its appearance in magazine advertising in the 1890s through the process of chromolithography. Advances in the View Details

Incremental and Radical Innovation: Design Research vs. Technology and Meaning Change

The need has emerged for a better understanding of design research and design innovation and how they are linked. In our discussion, we consider design as the process of “making sense of things.” Hence, our questions turn more precisely into the following ones: What... View Details

May 2004
Article

Was Electricity a General Purpose Technology: Evidence from Historical Patent Citations

By: Tom Nicholas and Petra Moser

Keywords: Energy; Information Technology; Information; Patents

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Research Summary

The State of Small Business Lending: Innovation and Technology and the Implications for Regulation

By: Karen Mills

Small businesses were among the hardest hit in the Great Recession, accounting for more than 60% of the total jobs lost. The economic crisis was one focused on the banking sector, which is one reason for the disproportionately high impact on America’s small businesses,... View Details

2019
Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 8 Rationalizing Flow Processes

By: Carliss Y. Baldwin

The purpose of this chapter is to examine the value structure of flow production processes and to explain why it is necessary to rationalize flow processes using the tools of systematic management. I first explain the problems facing managers of multi-step flow... View Details

Keywords: Flow Processes; Bottlenecks; Systematic Management; Production; Management; Problems and Challenges

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Web

GDPR & Other Data Privacy Laws | Information Technology

information. The most notable is the European Union's General Data Protection Regulation (GDPR), but other countries are adopting similar resolutions. From Harvard's GDPR Resource Website : The General Data... View Details

10 Nov 2023
News

Here’s What We Know About Generative Ai’s Impact on White-Collar Work

24 Jan 2024
News

Centaurs and Cyborgs: Navigating the Jagged Edge of Generative AI Productivity

Web

Related Resources - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

relevance to research in advertising and marketing. Industrial Life Photograph Collection Photographs from 115 leading companies (International Harvester, Hershey's Chocolate, Kraft-Phenix Cheese Corporation, U.S. Steel, and General... View Details

January 1996 (Revised September 2001)
Teaching Note

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function Series TN

By: F. Warren McFarlan

Teaching Note for (9-193-144), (9-193-145), and (9-193-178). View Details

Keywords: Job Cuts and Outsourcing; Information Technology; Technology Industry

2011
Book

Detour: My Unexpected, Amazing, Life Changing Journey With OnStar

By: Chet Huber

Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details

Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry

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