Publications

19 Sep 2023
Blog Post

2023 Summer Internships in Business & Environment

company growing crops hydroponically in the US. Their method of growing uses 80% less water, 90% less land, and 95% less shipping fuel than long-distance field grown produce. Utilizing greenhouses allows BrightFarms to grow and deliver healthy View Details

October 2021
Case

Yildiz Holding's Corporate Strategy: Managing Diversification for Growth

By: Juan Alcácer and Esel Çekin

The case opens in May 2018 with Nurtaç Ziyal Afridi, chief strategy and growth officer of Yıldız Holding, a Turkish conglomerate, reflecting on the group’s diversification journey. In ten years, the group had achieved a remarkable growth through diversification: seven... View Details

Keywords: Strategy; Diversification; Growth Management; Mergers and Acquisitions; Global Strategy; Restructuring; Food and Beverage Industry; North America; United Kingdom; Turkey; Asia

Web

Social Enterprise - Faculty & Research

Lawsuits and Litigation ; Measurement and Metrics ; Corporate Social Responsibility and Impact ; Business and Shareholder Relations ; Social Issues ; Retail Industry ; Food and Beverage Industry ; Banking... View Details

Web

Published CSV Cases - Institute For Strategy And Competitiveness

retail drugstores and 215,000 employees operating in 47 states in 2015. Since 2006, the company had been expanding its role in health care, moving beyond traditional drugstore alone. In 2014, reflecting its new approach, the company... View Details

25 Jun 2020
Blog Post

Harvard Business School Class of 2021 Student Profiles

Extraordinary Chambers in the Courts of Cambodia, Bain, World Food Programme, Goldman Sachs, Brandeval HBS ACTIVITIES HBS Show, Wine & Cuisine Society Yaoxin Ding While serving as a product manager at Fiat, Yaoxin worked closely with... View Details

Gerald Zaltman

*Joined Harvard Faculty: 1991
Prior Faculty Appointments: Northwestern University, 1968-75;
University of Pittsburgh, 1975-91

*Doctoral Degree in Sociology Received from: The John Hopkins University;
MBA Degree Received from: The University of... View Details

Keywords: food; food; food; food; food; food; food; food; food; food; food; food; food; food; food

Person Page

Read excerpts from DENIAL

By: Richard S. Tedlow

The Edifice Complex: Denial at Sears

Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)

From Denial: Why Business... View Details

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

information. As such, the professors devised an algorithm to identify how review text on Yelp is associated with regulatory inspections. They found that food handling violations are predicted by words like “sick” and “nauseous,” while the... View Details

Keywords: by Kara Baskin; Food & Beverage; Food & Beverage; Food & Beverage

03 Mar 2015
First Look

First Look: March 3

to attract more sponsors. With KCON 2012 having lost money, despite a robust turnout, it was far from clear whether to repeat the event and, if so, whether its scale should be expanded beyond 2012's $1.1 million budget. With CJ recently opening a chain of mid-market... View Details

Keywords: Sean Silverthorne

June 2011 (Revised August 2012)
Case

Coca-Cola in 2011: In Search of a New Model

By: David B. Yoffie and Renee Kim

Muhtar Kent, CEO of the Coca-Cola Company, faced a critical decision in 2011 after closing a $12 billion deal to buy its troubled North America bottling operations from its biggest bottler, Coca-Cola Enterprises. The decision was prompted by several changes in the U.S.... View Details

Keywords: Beverage Industry; Strategic Positioning; Mergers And Acquisitions; Competition; Business Model; Vertical Integration; Competitive Strategy; Corporate Strategy; Franchise Ownership; Investment; Food and Beverage Industry; United States

28 Oct 2014
First Look

First Look: October 28

examines the operations strategy of Whole Foods, one of the largest natural grocery chains in the United States. In late 2013, Whole Foods was expanding rapidly, with a publicly stated goal of growing from 351 to 1,000 domestic stores by... View Details

Keywords: Carmen Nobel

25 Feb 2020
News

Task Force

had experience with retail in emerging markets: Monroy, who is Colombian, worked for Procter & Gamble in Mexico for seven years, while Campbell held a number of positions at Walmart, with stints in India and China (which was “like going... View Details

Keywords: Julia Hanna; gig economy; Retail Trade

23 May 2018
Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

familiar arguments both for and against. Private developers and other supporters argue that new restaurants and retail shops, high-rise housing, and other spruce-ups revitalize communities by attracting outside investment and luring new... View Details

Keywords: by Dina Gerdeman

Web

Winners & Runners-Up | New Venture Competition

communication technologies to revolutionize emergency response and communication. Be Mixed Cristina Ros Blankfein Jennifer Ross Business Track Runner-Up Natural and zero-calorie mixer for cocktail sipping anytime, anywhere. Social Enterprise Track, 2015 Focus View Details

10 May 2022
Research & Ideas

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

including changes to wage options, the competitive landscape, and financial matters. The researchers ultimately concluded that smaller-scale operations within high-capital industries, such as small Main Street retail stores and... View Details

Keywords: by Jay Fitzgerald

04 Feb 2002
Research & Ideas

How a Juicy Brand Came Back to Life

celebrity known to her fans as the Snapple Lady. She chatted on-air with Oprah Winfrey and David Letterman, made appearances at retail stores, and accepted Snapple drinkers' invitations to sleep-overs, bar mitzvahs, and proms. On the... View Details

Keywords: by John Deighton; Food & Beverage

11 Jul 2019
Sharpening Your Skills

Deconstructing 'Customer Experience'

with customers. Fix This! Why is it so Painful to Buy a New Car? Car-buying sends shivers up the backbones of American consumers, so why hasn’t the industry stepped up to create a better experience? Amazon vs. Whole Foods: When Cultures CollideAmazon's acquisition of... View Details

Keywords: by Sean Silverthorne; Retail; Retail

05 Nov 2019
News

Alumnus Named McDonald’s CEO

included a rekindling customer interest by refocusing on convenience. “There was a latent love for the brand,” Kempczinski told the Bulletin. “We had just been underdelivering on what their expectations were.” In an interview with the Wall Street Journal, Kempczinksi... View Details

Keywords: Food Services and Drinking Places; Food Services and Drinking Places

November 2000 (Revised March 2001)
Case

Iggy's Bread of the World

By: Kathleen L. McGinn and Alexis Lefort

In January 1994, Igor and Ludmilla Ivanovic opened the doors of their bakery, Iggy's Bread of the World. This case describes their unusual mission statement and the way in which they try to bring a social consciousness mentality to a for-profit business. Six years... View Details

Keywords: Growth Management; Mission and Purpose; Organizational Culture; Restructuring; Family Business; Power and Influence; Food and Beverage Industry; Food and Beverage Industry; Massachusetts