Financial Complexity - Publications - Faculty & Research

January 2024 (Revised February 2024)
Course Overview Note

Managing Customers for Growth: Course Overview for Students

Managing Customers for Growth (MCG) is a 14-session elective course for second-year MBA students at Harvard Business School. It is designed for business professionals engaged in roles centered on customer-driven growth activities. The course explores the dynamics of... View Details

Keywords: Customer Relationship Management; Decision Making; Analytics and Data Science; Growth Management; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry

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01 Dec 2023
News

Wide Horizon

There were three critical events that led John Rodakis (MBA 1997) to form the nonprofit N of One in 2014 and ultimately dedicate his life to surfacing breakthrough autism research. The first occurred on Thanksgiving of 2012. He had driven about four hours with his wife... View Details

Keywords: Dan Morrell; Photos by Sarah Wilson

23 Apr 2019
First Look

New Research and Ideas, April 23, 2019

their first year in the role. I reveal the complexity of the transition, highlighting the expectations of these managers, their subordinates, and their superiors. I hear the new managers describe how they reframed their understanding of... View Details

Keywords: Dina Gerdeman

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Founders & Investors - Entrepreneurship

Latimer/Maarifa MBA 1992 Dan Sachs Amphora, Mainstay, Kspine, Respicardia MBA 1993 Kenny Salas Camino Financial MBA 2015 Pouyan Salehi-Moshaee PersistIQ MBA 2007 Asif R. Satchu Suppliermarket.com MBA 1999 Halsey Schroeder HALSBROOK INC.... View Details

26 Feb 2008
First Look

First Look: February 26, 2008

similar behavior following periods of poor financial performance. In addition to offering promotions more frequently, we find that firms offer deeper price discounts to manage earnings during these periods. Furthermore, our results... View Details

Keywords: Martha Lagace

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HBS - The year in Review

2023 Annual Report From The Dean Key Metrics Financials PDF Downloads The Year in Review Notable progress was made during FY23 in advancing the School’s priorities. Accelerating research on how digital and data are transforming management... View Details

Jerry R. Green

Jerry R. Green

David A. Wells Professor of Political Economy

John Leverett Professor in the University

Harvard University

Jerry Green is the John Leverett Professor in the University and the David A. Wells... View Details

Keywords: aerospace; education industry; insurance industry; professional services

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Faculty & Research - Global

To support this transformation, it restructured its organization, encouraged cross-unit collaboration, and invested heavily in talent development. Since becoming CEO in 2021, Hori had overseen strong financial results and reaffirmed... View Details

21 Dec 2010
First Look

First Look: December 21

of such historical accounts but observing that they can (1) bring to light complex realities and subtleties that parsimonious analytic models may neglect; (2) suggest overlooked, non-obvious aspects of the process that merit deeper, more... View Details

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Faculty & Research - Entrepreneurship

Using financial account data linking small businesses to their owner households, we examine how business owners’ consumption responded to changes in business revenues during the COVID-19 crisis. In the first two months following the... View Details

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Topics - HBS Working Knowledge

Complexity (3) Conflict Management (4) Conflict and Resolution (13) Conflict of Interests (1) Construction (1) Consumer Behavior (173) Contracts (7) Cooperation (3) Cooperative Ownership (1) Copyright (2) Core Relationships (1) Corporate... View Details

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Loan Assistance | Social Enterprise | Harvard Business School

Financial Aid Office and the Social Enterprise Initiative. All determinations made by the School and the Selection Committee are final. The School and the Selection Committee reserve the right to restructure or discontinue the Program as... View Details

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Leadership - Faculty & Research

is attracting increasing attention, and when business leaders are increasingly expected to contribute not only to financial value creation, but also to social value creation. In this context, it is important to prepare business school... View Details

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Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

their ability to serve the complex and interrelated needs of each patient over the full cycle of care. The greatest improvements in health care outcomes and efficiency will come from sustained, team-based focus on a carefully defined set... View Details

17 Jan 2007
Op-Ed

Learning from Private-Equity Boards

oversee the ongoing business. Private-equity directors typically spend more time with their companies after the buyout than many of their public company counterparts. Private-equity boards are typically small working groups composed of individuals with relevant... View Details

Keywords: by Malcolm Salter; Financial Services

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

19 Dec 2022
Research & Ideas

The 10 Most Popular Articles of 2022

Stress) It's not about the bigger home or the better vacation. Financial stability helps people escape the everyday hassles of life, says research by Jon Jachimowicz. 3. Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age... View Details

Keywords: by Danielle Kost

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Entrepreneurship - Faculty & Research

management of UCCA wondered what they could do to achieve growth and financial viability while continuing to realize their mission. 2014 Discussion Paper The Promise of Microfinance and Women's Empowerment: What Does the Evidence Say? By:... View Details

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

financial communication to the group but also in other departments. And not just in obvious targets such as press relations or communications. “[W]hile bringing in external information may look like an evident idea to outsiders, it starts... View Details

Keywords: by Martha Lagace; Energy; Utilities

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Loan Reduction - Entrepreneurship

to support students who were determined by the Financial Aid Office to have demonstrated need during enrollment at HBS and who have filed financial aid applications while at HBS. HOW IT WORKS The Rock Loan... View Details

Publications