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Show Results For
- All HBS Web
(333)
- News (63)
- Research (222)
- Multimedia (1)
- Faculty Publications (27)
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
Often overlooked in essays on leadership is the role of the organization's measurement and management system. Effective leaders, however, know that measurement and management systems play a critical role in communication; in establishing the View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
(c) that some of our people are really very inexperienced and starting from scratch. How do we set up a coaching system? First of all, the literature shows that mentoring systems work best when people select each other, not when they are forced. We know that. But then... View Details
Keywords: by Sean Silverthorne
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
The BP case also illustrates that investor relations is increasingly looking for a more strategic role to play within an organization, trying to take its work to a new level. Q: "Investor Relations at TOTAL" is set in a particular sociopolitical View Details
- 31 Jul 2019
- News
Skydeck Live: The Rise of the FOMO Sapiens
forces: The Fear of Missing Out and the Fear of a Better Option—or FOMO and FOBO, for short. And then he graduated and started his career, and mostly forgot about it. Until about ten years later, when FOMO had reached a cultural... View Details
- 01 Dec 1997
- News
Growing Together
around them. To be in tune with their operating environment, they have to make many key strategic decisions about their mission focus, their product/service portfolio, and their value-creation model across a broad range of stakeholders in widely varying political and... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
- 09 Sep 2008
- First Look
First Look: September 9, 2008
distribution, pooled intra-organizational coordination, and agency relationships—result in a trade-off between centralized and dispersed growth strategies. Which strategy prevails depends on how policy—enabling branching interacts with technological, economic, and... View Details
Keywords: Sean Silverthorne
- Blog
Two-Year Action Plan Update: Q+A with Terrill Drake, Chief Diversity and Inclusion Officer at Harvard Business School
progress, significant progress, or completed. Quantifying the commitments in this way made them more tangible and helped us to see where there was meaningful progress and where we had fallen off. Work dealing with culture and community... View Details
- 10 Mar 2021
- Blog Post
COVID Killed the Traditional Workplace
corporate America into the world of remote work was that the cultural and technological accommodations would usher in a new era of efficiency and prosperity. After all, necessity is the mother of invention. And indeed, in a matter or mere... View Details
Keywords: All Industries
- Web
Past Projects | Social Enterprise | Harvard Business School
leader in the nonprofit arts space. This publication, organized in conjunction with an annual cultural conference in New York (the first to be held in September 2015), will enable Lincoln Center to create and disseminate knowledge in the... View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
operations. Through its financial incentives, personal and professional development initiatives, and worker-appreciation programs, NatureSweet had cultivated a truly unique, uplifting workplace culture in its Mexico operations. Ambelang... View Details
Keywords: Sean Silverthorne
- 10 Aug 2022
- News
Skydeck Live: Stage Not Age
you design products. We've often had innovation brainstorm groups in the course that I teach. And what's great is we have young entrepreneurs, business school students, meeting with older adults and getting feedback on what their needs... View Details
- 01 Oct 1996
- News
Leading In a New Era
inattention to customer feedback — led to stagnating sales and declining profits. "When I walked into this company in 1994," says Claiborne's straight-talking chairman, president, and CEO Paul Charron, "it was a $2-billion corporation... View Details
Keywords: Nancy O. Perry
- 01 Mar 2010
- News
Sole Mates
There are few cultural attractions; Monrovia has only one movie theater, and it’s overrun by cats. But the beach is very nice. Anyway, I’m always working. I don’t have much time for diversion. COMTE: Close to Miami, a piece of France in... View Details
- 01 Apr 1997
- News
Facing the Music
it hopes will be a long and intimate creative collaboration, providing the artist or band feedback on songs and setting them up with just the right producer and recording engineer to create a harmonious chemistry. In the case of labels... View Details
Keywords: Marguerite Rigoglioso
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
increasingly using crowdsourced public goods as inputs for innovation and production. Counterintuitively, some firms pay their employees to contribute to the creation of these goods, which can be used freely by their competitors. This study argues that such firms learn... View Details
Keywords: Dina Gerdeman
- 02 Feb 2010
- First Look
First Look: Feb. 2
foster a culture that aligns all employees around the shared goals of customer solutions. 3) Clout: redistribute power to "bridge builders" and customer champions. 4) Capability: develop employees' skills at tackling changing... View Details
Keywords: Martha Lagace
- 06 Sep 2016
- First Look
September 6, 2016
response in receiver actions after learning that they were profitably deceived. Despite the change in receiver behavior, stated beliefs about sender strategies remain insufficiently skeptical, which suggests that while direct and immediate View Details
Keywords: Carmen Nobel
- 13 Mar 2018
- First Look
March 13, 2018
simultaneous goals: eliciting liking (“Your speech was good ”) and conveying status (“ for a woman”). Backhanded compliments are common, from delivering feedback in work settings to communicating in casual conversation and take several... View Details
Keywords: Sean Silverthorne
- 10 Jun 2014
- First Look
First Look: June 10
diverged from their American counterparts in using public relations strategies not only to contain fallout from criticism, but also as opportunities for changes in corporate culture aimed at promoting a positive bond with consumers based... View Details
Keywords: Sean Silverthorne
- 12 Oct 2011
- First Look
First Look: October 12
influence a team's knowledge-integration capability. We test our theoretical framework using data on knowledge workers in professional services and discuss implications for research and practice. Manage the Culture Cycle Author:James L.... View Details
Keywords: Sean Silverthorne