Publications

April 1982
Case

Mark Twain Bancshares, Inc.--1980 (A)

By: F. Warren McFarlan and Gregory L. Parsons

Keywords: Information Management; Information Technology; Banking Industry

16 Dec 2008
First Look

how it may be used to augment efforts to enhance consumer welfare. Download paper: http://www.people.hbs.edu/mnorton/ariely norton 2009.pdf Gates: The Right Place at the Right Time Author:Nancy F. Koehn Publication:In Creative Capitalism:... View Details

Keywords: Sean Silverthorne

January 5, 2015
Article

China Still Isn't Ready to Be a True Global Leader

By: William C. Kirby and F. Warren McFarlan

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July 1993
Case

Future of Distributed Systems at Aetna, The

By: F. Warren McFarlan and Chris L Marshall

Keywords: Information Technology; Strategy; Insurance Industry

September 1989
Case

National Credit Information Network

By: F. Warren McFarlan and H. Jeff Smith

March 1989
Background Note

Industry Note: In-Car Entertainment

By: F. Warren McFarlan and H. Jeff Smith

Keywords: Media

March 1989
Case

Philips In-Car Entertainment (B)

By: F. Warren McFarlan and H. Jeff Smith

Keywords: Electronics Industry; Entertainment and Recreation Industry

October 1988
Background Note

Note on Airline Reservations Systems (Revised), Part II

By: F. Warren McFarlan and Duncan G. Copeland

Keywords: Air Transportation; System

January 2003 (Revised August 2005)
Case

CareGroup

By: F. Warren McFarlan and Robert D. Austin

Describes the circumstances leading to the three-and-a-half-day collapse of a major hospital group's IS capabilities. Identifies the technical reasons for the failure, management steps in dealing with the problem short term, and the long-term lessons they believe they... View Details

Keywords: Information Management; Information Technology; Safety; Crisis Management; Infrastructure; Health Industry

April 1982
Supplement

Mark Twain Bancshares, Inc.--1980 (B)

By: F. Warren McFarlan and Gregory L. Parsons

January 1978
Case

Studsel Automotive Co.

By: Robert G. Gilbertson and F. Warren McFarlan

Keywords: Auto Industry

2011
Case

CSCEC: Transformation and Development

By: F. Warren McFarlan, Donghong Li and Hong Zhang

In 2001, CSCEC, the largest residential building constructor in China, greeted its new General Manager, Wenjie Sun, who was the President of China Overseas, a Hong Kong-listed subsidiary of CSCEC. In the following 9 years, Sun strived to advance the transformation and... View Details

Keywords: Innovation; Organizational Values; Strategy; Transformations; China

2012
Case

Zhejiang Semir Garment Co., Ltd.

By: F. Warren McFarlan, Jie Jiao and Yuren Fang

With the rapid growth of China's economy and China's increasing integration into the global economy in the past two decades, China's leisure clothing and garment enterprises achieved a rapid rise and became an important competitive force confronting the foreign brands... View Details

Keywords: Business Model Innovation; Competitive Strategy; Management Controls; China; China

2014
Case

Changhong: Journey to Shared Services

By: F. Warren McFarlan, Haiyan Zhang and Guo Jia

Founded in 1958 and headquartered in Mianyang - an emerging inland science and technology city in Sichuan Province, Changhong Electric Co., Ltd., started from the military industry. It then entered the color TV industry and subsequently expanded to a wide range of... View Details

Keywords: China; Appliances; Finance ＆ Insurance; China

2011
Case

Kingdee

By: F. Warren McFarlan, Jin Zhang and Ziqian Zhao

September 2011 (Revised January 2012)
Case

Telemonitoring at Visiting Nurse Health System

By: F. Warren McFarlan, Mark Keil and Mala Kaul

The Telemonitoring at Visiting Nurse Health System case presents one home healthcare organization's efforts to use telemonitoring to improve the quality of care provided to at-risk patients who were discharged from hospitals and needed home care. After two years of... View Details

Keywords: Capital Budgeting; Cost vs Benefits; Risk Management; Technology Adoption; Technological Innovation; Organizational Change and Adaptation; Competitive Strategy; Health Industry; Technology Industry

July 2006 (Revised June 2007)
Case

Cathay Pacific

By: F. Warren McFarlan, Waishun Lo and Fred Young

Explores the various aspects of information technology that can be outsourced. Cathay Pacific outsourced a significant part of its vital operations from Hong Kong to Sydney, Australia. View Details

Keywords: Job Cuts and Outsourcing; Globalized Economies and Regions; Information Technology; Air Transportation Industry; Sydney; Hong Kong

July 2002
Case

Kendall Square Research Corporation (B2) (Abridged)

By: William J. Bruns Jr. and F. Warren McFarlan

Supplements the (A) (Abridged) case. View Details

Keywords: Computer Industry