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  • Web

Negotiation, Organizations & Markets - Faculty & Research

ambiguously-deserved punishment. In situations involving politicized moral transgressions, including those where the case for punishing the transgressor is judged to be relatively ambiguous, subjects expect punishers to be perceived... View Details
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

of the various parties involved, and the manner in which the key issues of structure, management, implementation, and accountability have been addressed. The Omidyar-Tufts Microfinance Fund seeks to have a catalytic effect on the... View Details
Keywords: Martha Lagace
  • 09 Dec 2014
  • First Look

First Look: December 9

order to understand how socially imprinted WISEs may mitigate this negative relationship between social imprinting and economic productivity, we also conduct a comparative analysis of case studies. We find that one effective approach is... View Details
Keywords: Sean Silverthorne
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

productivity effects of organizational practices remains a challenge for future research. Does Intellectual Property Rights Reform Spur Industrial Development? Authors:Lee Branstetter, Ray Fisman, C. Fritz Foley, and Kamal Saggi... View Details
Keywords: Sean Silverthorne
  • Teaching Interest

Design of Field Research Methods (DFRM)

Field research involves collecting original data (qualitative and/or quantitative) in field sites. This course combines informal lecture and discussion with practical exercises to build specific skills for conducting field research in organizations. Readings include... View Details

  • September 2014 (Revised February 2017)
  • Case

Belk: Towards Exceptional Scheduling

By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details
Keywords: Retail; Scheduling; Local Autonomy; Automation; Metrics; Organizational Change; Human Resource Management; Process Improvement; Performance Measurement; Transparency; Southern United States; Retailing; Department Stores; System Outsourced Services; Employee Relationship Management; Selection and Staffing; Change Management; Governance Controls; Resource Allocation; Service Operations; Organizational Culture; Organizational Change and Adaptation; Performance Evaluation; Performance Improvement; Applications and Software; Family Business; Retail Industry; Technology Industry; United States
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  • 14 Sep 2021
  • Blog Post

How to Support Your Employees’ Career Development

development support that will create a pipeline of talent and allow your employees to thrive and serve as positive ambassadors for your organization throughout their careers. To implement effective career development at your organization,... View Details
Keywords: All Industries
  • 27 Feb 2024
  • Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

workforce is, says a recent paper by Harvard Business School researchers. Even when a company’s numbers aren’t ideal, their transparency sends the message that they’re trying to change, the HBS authors write. “There’s definitely a sunshine View Details
Keywords: by Shalene Gupta
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

leaders trying to recalibrate: 1. Be a catalyst, not a planner In the digital era, companies face a more dynamic competitive environment: key competitors are no longer the usual suspects, and customer and stakeholder expectations continue... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • Web

Podcast - Business & Environment

about their teaching case about Kenya-based Sian Flowers. They discuss the company’s efforts to create a “low-carbon rose” by shipping them to their clients around the world by sea instead of by air without eroding their quality, and the View Details
  • Web

Finance - Faculty & Research

demand about as much as one's own recent payout experience. Third, the spillover effect decays as time passes while the effect of one's own experience does not. We discuss implications of this analysis for... View Details
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

disconfirmation, of different need expectations will yield emotional experience of varying magnitudes, with confirmation of approach-oriented need expectations exerting stronger View Details
Keywords: Sean Silverthorne
  • December 2022
  • Article

Divergence Between Employer and Employee Understandings of Passion: Theory and Implications for Future Research

By: Jon M. Jachimowicz and Hannah Weisman
There is an increasingly prevalent expectation in contemporary society that employees be passionate for their work. Here, we suggest that employers and employees can have different understandings of passion that potentially conflict. More specifically, we argue that... View Details
Keywords: Employee Relationship Management; Human Capital; Performance Effectiveness; Management Style
Related
  • 03 Jun 2002
  • Research & Ideas

How to Succeed With Your New Boss

your mandate and negotiate for resources is a clear early priority. Defining Your Goals When you think about working with your new boss, keep the following goals in mind: Clarify mutual expectations early. Begin managing View Details
Keywords: by Michael Watkins
  • 17 Jan 2024
  • HBS Case

Psychological Pricing Tactics to Fight the Inflation Blues

considered especially effective today—as well as those that are losing luster. Tiered pricing guides consumers to make the ‘right’ choice An increasing number of firms are starting to use tiered pricing, a strategy that provides customers... View Details
Keywords: by Jay Fitzgerald; Consumer Products; Retail
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

the effects of ethnic ties on the aggregate volume of trade or the effects of ethnic ties on foreign direct investment (FDI) at the country level. In this paper, we add to the large and important collection... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2023
  • Research & Ideas

Are Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales

data from the real estate platform Redfin for 75,178 houses sold in the greater Los Angeles area from March 2019 to March 2021. The time period gives a snapshot of how the effect might linger beyond lockdowns. They combed listings for... View Details
Keywords: by Rachel Layne; Real Estate
  • Web

Enter Elton Mayo – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

take no account of human nature and social motives, so long may we expect strikes and sabotage to be the ordinary accompaniment of industry. Elton Mayo, Professor of Industrial Management, Harvard Business School, 1920 Elton Mayo at... View Details
  • 20 May 2008
  • First Look

First Look: May 20, 2008

domestic partners. In order to illuminate the interplay between these two levels, we review literature from two separate bodies of literature. Research in psychology and organizational behavior on candidate-employer negotiations sheds light on the View Details
Keywords: Martha Lagace
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

effectiveness of groups, how perceivers use group properties to inform their judgment, and the contextual and individual differences that allow some perceivers to be more accurate. Across seven studies, we present consistent evidence that... View Details
Keywords: Dina Gerdeman