Employee Training - Publications - Faculty & Research

23 Feb 2004
Research & Ideas

How Corporate Responsibility is Changing in Asia

to outsource elsewhere, Ballinger said the number of Nike employees in Indonesia grew from 20,000 in 1988 to 110,000 in 1997. "(Nike) still thought it was a pretty good deal," he said. Even if the minimum wage rose to $5 a day,... View Details

Keywords: by Julia Hanna

14 Apr 2003
Research & Ideas

Andy Grove on the Confident Leader

isn't grounded in the data in the case, the instructor is trained to crucify her right on the spot. And so we exalt the virtues of data-driven decision making. And then many of the students go to work for consulting firms where they carry... View Details

Keywords: by Walter Kiechel; Technology

04 Aug 2003
What Do You Think?

Are We Facing an Attitude Shortage?

value-based employee development." Khadija Khan, while agreeing that "...it is hard to identify attitude problems in a short interview process," proposed a response: "One innovative approach that we use is to organize... View Details

Keywords: by James Heskett

30 Apr 2001
Research & Ideas

Entering the Age of Alliances

$1 million annually in cash and in-kind gifts and helping the organization to expand nationally. City Year in turn played a central role in helping Timberland develop and implement its strategy for community service and a high-engagement corporate culture. City Year... View Details

Keywords: by James Austin

20 Jan 2016
Research & Ideas

Maybe Uber isn't God's Gift to Mankind

be broken. Perhaps some laws are ill-advised and should be revisited. But it may be unrealistic to expect a company to train employees to recognize which laws should be ignored versus which must be followed.... View Details

Keywords: by Carmen Nobel; Transportation; Insurance

05 Jun 2013
What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

surprises for those lower in the organization. Senior managers who practice NSM apparently create few expectations among their employees that go unmet. Training and development commitments to View Details

Keywords: by James Heskett

29 Apr 2008
First Look

First Look: April 29, 2008

precisely what they want their salespeople to be good at, assessing the sales force on these dimensions, and then hiring or training in order to get where they want to be. The (B) case provides rich detail of the model, the assessment... View Details

Keywords: Martha Lagace

04 Mar 2015
What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

"Instead of an outside regulation, an internal governance on salary structure, which is based on a value that 'Every employee should go home with a smile on his face' will create win-win situations for View Details

Keywords: by James Heskett; Retail

03 Apr 2017
What Do You Think?

How About Investing in Human Infrastructure?

expected to.” Other models that might be followed were suggested. ReshoreNow pointed out that, “The Germans and Swiss have excellent apprenticeship training models.” Several respondents alluded to institutional shortcomings in delivering... View Details

Keywords: by James Heskett; Construction

12 Jul 2011
First Look

First Look: July 12

harmonization strategies. The analysis and framework in this paper can help broaden the understanding of accounting's globalization. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1875682 Cases & Course MaterialsElizabeth Jacobs:... View Details

Keywords: Carmen Nobel

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

societies in ancient Australia (Kai Akerberg). Stephens Jr., who loves the idea, said, it does not come without extensive time, cost, and involvement in employee development. "I not only say yes (to the question of whether the time... View Details

Keywords: by James Heskett; Retail

10 Jul 2000
Research & Ideas

Entrepreneurship in Europe

click." Reinvestment—where "if someone succeeds, their felt obligation is to put it in the community"—is also increasing, said Stevenson, not just through angels, venture capitalists and other investors, but through View Details

Keywords: by Kenneth Liss

18 Nov 2016
Sharpening Your Skills

Sharpening Your Skills: Making a Fast Start on a New Job

One skill every new employee must master is getting a fast start. Here are stories from the archives on what Harvard Business School faculty have advised about hitting the ground running. A Fast Start On Your New Job Your first 90 days in... View Details

Keywords: by Sean Silverthorne

18 Jul 2024
Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

employees that their thoughts are welcome—and that includes inviting people to push back on a company’s strategies when they disagree with plans or recognize flaws. “You are training people to contribute by... View Details

Keywords: by Michael Blanding; Health

05 Sep 2012
What Do You Think?

Will Business Management Save US Health Care?

industries hire for attitude and train for skills. Regardless of whether it worked elsewhere, they were sure that it didn't apply to health care, where people want the best in skills whether as providers, recipients, or hospital... View Details

Keywords: by Jim Heskett; Health

28 Jun 2010
HBS Case

Cincinnati Children’s Hospital Medical Center

Health-care reform is more than a political football. For twenty years it's been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact with patients every day.... View Details

Keywords: by Julia Hanna; Health

19 Dec 2016
Research & Ideas

The 10 Most Popular Stories of 2016

summaries of the working papers published by Harvard Business School faculty—along with links to the full text of those papers. Here are the five most downloaded working papers of 2016: The Great Training Robbery There is a widely held... View Details

Keywords: by Carmen Nobel

08 May 2006
Lessons from the Classroom

Writing the Case for Public School Reform

high as 50 percent at the start of the school year. Thomas was struck by the Philadelphia district's approach to recruitment and retention. First, Tomás Hanna, special assistant to the district CEO, assembled a task force in 2002 of district View Details

Keywords: by Julia Hanna; Education

16 Aug 2024
In Practice

Election 2024: What's at Stake for Business and the Workplace?

undergird democracy There are several things businesses can do to strengthen democracy. Here are four of them. Encourage voter participation by providing employees with paid time off to vote, thereby addressing the barrier created by... View Details

Keywords: by Rachel Layne

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

it a fad that amounts to little more than sensitivity training in New Age clothing, or does it reflect something more profound about the way we are beginning to conceive of and relate to work? In the following pages six HBS alumni who are... View Details

Keywords: by Marguerite Rigoglioso

Publications