Employee Engagement - Publications - Faculty & Research

05 Dec 2017
First Look

First Look at New Research and Ideas, December 5, 2017

organization to a new level. And at home, rebels are more engaged partners, parents, and friends. Packed with strategies for embracing rebellion at work and in life as well as illuminating case studies from a wide range of industries,... View Details

Keywords: Sean Silverthorne

September 2017 (Revised February 2018)
Case

Becton Dickinson: Global Health Strategy

By: Mark R. Kramer and Sarah Mehta

Becton, Dickinson and Company (BD) was a medical technology firm headquartered in Franklin Lakes, New Jersey, with 43,000 employees and 2016 revenues of $12.5 billion. For several years, the company had pursued developing products that created shared value, defined as... View Details

Keywords: Shared Value; Creating Shared Value; Odon Device; Medical Technology; Value Creation; Values and Beliefs; Philanthropy and Charitable Giving; Health; Health Care and Treatment; Health Testing and Trials; Emerging Markets; Social Issues; Competitive Strategy; Medical Devices and Supplies Industry; Africa; Asia; Middle East

Citation

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Driving Corporate Performance

are using powerful performance measurement and management control systems to confront some of today's biggest challenges and opportunities, such as improving employee motivation, using AI and data analytics effectively, and reporting on... View Details

28 Jan 2022
News

Helping Trapped Low-Wage Workers, Employers Struggling to Fill Spots

2022
White Paper

Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers

By: Joseph B. Fuller and Manjari Raman

A significant number of American workers—44%—are employed in low wage jobs at the front line of industries. Despite undertaking some of the most tedious, dirtiest, and most dangerous jobs, low-wage workers are—and have long been—the most likely to be overlooked by... View Details

Keywords: COVID-19; Labor Market; Low-wage Workers; Worker Welfare; Churn/retention; Morale; Jobs and Positions; Employees; Wages; Retention; Well-being; Human Resources

Citation

Read Now

11 May 2011
Research & Ideas

Building a Better Board

request that the company conduct anonymous surveys about employee engagement and the company culture, and then ask that the data be shared in raw form, "not the chewed and digested and spun form."... View Details

Keywords: by Carmen Nobel

12 Feb 2019
First Look

New Research and Ideas, February 12, 2019

friends, and strangers, even when costly. Why do people devote their resources to helping others? In this chapter, we examine whether engaging in prosocial behavior promotes subjective well-being, which encompasses greater positive... View Details

Keywords: Dina Gerdeman

11 Sep 2017
Research & Ideas

Why Employers Favor Men

Workers were simply identified to potential employers as either born in an even month or an odd month. (In reality, but unknown to the employers, the researchers labeled all women candidates as odd-month, and all men as even-month.) Using test results as their guide,... View Details

Keywords: by Dina Gerdeman

Web

Value-Based Health Care - Institute For Strategy And Competitiveness

ability to achieve positive health outcomes. Employers Focus on ways to improve employee health and wellness and contract with centers of excellence for complex care when appropriate. Suppliers Compete based on the unique, measurable... View Details

01 Nov 2021
What Do You Think?

How Long Does It Take to Improve an Organization’s Culture?

determining success in changing an organization’s culture is the interest, support, and even passion displayed by its leader. The quality of leadership is strongly linked to the level of employee engagement, and View Details

Keywords: by James Heskett

12 Apr 2010
Research & Ideas

One Report: Better Strategy through Integrated Reporting

companies a clear view of risks to and opportunities in their own strategy. Second, One Report speaks with one voice to all stakeholders, who can even engage with the company via Web 2.0 tools and technologies. One Report is thus an... View Details

Keywords: by Martha Lagace

14 Feb 2022
Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

admitted they were struggling. Adept storytellers. Transparent communication and storytelling have never been so critical to leading. Authentic conversations go a long way toward engaging employees and... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

Web

Organizational Behavior - Faculty & Research

will help you get more out of your free time: (1) Engage with others. Sharing experiences amplifies joy. (2) Avoid passive pursuits. The more time you spend on active ones, the more satisfied you’ll be with your life. (3) Follow your... View Details

27 Jan 2012
Working Paper Summaries

Discretion Within the Constraints of Opportunity: Gender Homophily and Structure in a Formal Organization

Keywords: by Adam M. Kleinbaum, Toby E. Stuart & Michael L. Tushman

01 Oct 2013
First Look

First Look: October 1

(treadmills attached to desks that enable employees to walk while working), provided employees with feedback on their own and their co-workers' usage, and assessed usage over six months. We report how we... View Details

Keywords: Sean Silverthorne

07 Feb 2022
Research & Ideas

Digital Transformation: A New Roadmap for Success

the emotional side of digital transformation Digital transformation can be bewildering and exhausting for leaders and employees alike. Emerging digital technologies are disrupting everything from supply chains and manufacturing to selling... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

11 Apr 2023
Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

whether they’re staying or leaving. Also, schedule introductory conversations with key customers and employees. You may even want to approach some former employees or board members and ask for their insights. When you arrive, you should... View Details

Keywords: by John Quelch

26 Apr 2022
Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

and other deep purpose companies create a virtuous circle of trust: by establishing a purpose and trusting employees to bring it to life, they prompt employees to trust the company even more and to View Details

Keywords: by Ranjay Gulati

23 Nov 2021
Book

What It Takes to Build an Organizational Culture That Wins

with a major competitive advantage, allowing for higher employee and customer engagement and loyalty, all of which translate into greater growth and profits. Although many business leaders are aware of these... View Details

Keywords: by Avery Forman

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

For example, pointing out the money saved by tough bargaining with a union could cause a real problem with employees. Announcing a dividend may lead to anger from employees who think it should have been a bonus or from environmentalists... View Details

Keywords: by Martha Lagace; Energy; Utilities

Publications