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- All HBS Web
(1,528)
- News (290)
- Research (508)
- Events (12)
- Multimedia (8)
- Faculty Publications (84)
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- 03 Jun 2022
- Research & Ideas
In a Work-from-Anywhere World, How Remote Will Workers Go?
like. “It’s presumably making workers happier and more productive, and helping their communities and their organizations,” he says. Related reading from the Working Knowledge Archives Marissa Mayer Should Bridge Distance Gap with Remote Workers Feedback or ideas to... View Details
Keywords: by Kara Baskin
- 17 Nov 2016
- Op-Ed
What's Behind the Unexpected Trump Support from Women
make America great again. Those drawn to this view, by extension, place a higher level of scrutiny on those who do not fit their image of success. Thus, Secretary Clinton’s handling of her emails was considered far more egregious than... View Details
Keywords: by Laura Morgan Roberts and Robin Ely
- 10 Feb 2023
- Research & Ideas
COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated
exploring ways to leverage social media to have a positive social impact. You Might Also Like: Why We Still Need Twitter: How Social Media Holds Companies Accountable Addressing Racial Discrimination on Airbnb When Design Enables Discrimination: Learning from... View Details
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
and which will be most responsive to email campaigns, information that firms can use to improve marketing strategy and return on investment. “Companies are leaving money on the table,” says Ascarza, because they don’t know how to use most... View Details
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
illustrative and by no means inclusive. The majority of companies do not, however, fall into the HCHP camp. Despite many differences in industry, products, and strategy, the companies and their leaders employ common principles and values," says Beer. For our View Details
Keywords: by Martha Lagace
- 17 Jan 2023
- Book
Good Companies Commit Crimes, But Great Leaders Can Prevent Them
controlled. You Might Also Like: The Trial of Elizabeth Holmes: Visionary, Criminal, or Both? Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work Corruption: New Insights for Fighting an Age-Old Business Problem Feedback or ideas to share? View Details
Keywords: by Lane Lambert
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
importance of collaboration. Leaders often wish they could improve the way they collaborate, starting with how they approach working with others, she says. “Leaders tend to dominate the conversation; they don’t listen and shut down others’ ideas,” Gino wrote in a... View Details
Keywords: by Kristen Senz
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
appeared in the Harvard Gazette. You Might Also Like: Will Challenged Amazon Tweak Its Retail Model Post-Pandemic? A Rare Find in Health Care: A Simple Solution to Racial Inequity Post-COVID Health Care: More Screens, Less Red Tape? Feedback or ideas to share? View Details
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
Misconduct? How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels Identify Great Customers from Their First Purchase Related reading from the Working Knowledge Archives The Yelp Factor: Are Consumer Reviews Good for Business? Feedback or ideas to share?... View Details
- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
other strategies to achieve a better solution in the end.” You Might Also Like: When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap? When Design Enables Discrimination: Learning from... View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
get disrupted and then blended with your personal life as you begin working from home. The colleagues you usually run into at the office will no longer be down the hall, and the normal meetings and email threads that occupy your days may... View Details
Keywords: by Dina Gerdeman
- 28 Mar 2023
- Research & Ideas
The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation
that are dangerous being released to the public.” You Might Also Like: Can Amazon Remake Health Care? Post-COVID Health Care: More Screens, Less Red Tape? A Rare Find in Health Care: A Simple Solution to Racial Inequity Feedback or ideas to share? View Details
- 10 May 2022
- Research & Ideas
Being Your Own Boss Can Pay Off, but Not Always with Big Pay
are really powerful drivers.” Related reading from the Working Knowledge Archives Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping Feedback or ideas to share? Email the Working Knowledge team at... View Details
Keywords: by Jay Fitzgerald
- 25 Oct 2022
- Research & Ideas
Is Baseball Ready to Compete for the Next Generation of Fans?
originally appeared in the Harvard Gazette. You Might Also Like: Team Success Starts with the Individual—and with Love What Actually Draws Sports Fans to Games? It's Not Star Athletes. Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19... View Details
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
said they "frequently" tried to gain access to another person's email account, for instance, or faked a sick day at work. "We like people who are honest," concludes John. "It signals trustworthiness, and that... View Details
Keywords: by Michael Blanding
- 31 Jan 2023
- Research & Ideas
It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’
play in inequality as well.” You Might Also Like: The Unlikely Upside of Mergers: More Diverse Management Teams Businesses Need a 'Catalyst' to Make CSR Practices Stick What If Closing the Wage Gap Means Everyone Earns Less? Feedback or ideas to share? View Details
Keywords: by Rachel Layne
- 09 May 2023
- Research & Ideas
Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture
Road, Most Commuters Text and Email While Driving What Companies Want Most in a CEO: A Good Listener Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Oscar... View Details
Keywords: by Rachel Layne
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
dislikes. It’s hard for computers to compete with that." Where did that computer recommendation come from? Besides, product recommendations that seem to pop up out of nowhere in a social media feed or email may come across as confusing... View Details
Keywords: by Dina Gerdeman
- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down. Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/RobertCrum View Details
- 01 Nov 2022
- Research & Ideas
A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters
Everyone Earns Less? Nominal and Opportunity Effects of Managerial Discretion Post-COVID Health Care: More Screens, Less Red Tape? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/miodrag... View Details
Keywords: by Scott Van Voorhis