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  • 19 Nov 2012
  • Research & Ideas

LEED-ing by Example

"Committing in advance to build green does have spillover effects for private adoption green-building practices, for both the supply of inputs such as contractors and the demand for buildings that are View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

foundations of strategic costing systems. The breakthrough came by combining an idea I had while writing Cost & Effect with an innovation developed by Steve Anderson, an HBS MBA, who was a student in my second-year elective, Cost View Details
Keywords: by Sarah Jane Gilbert
  • 02 May 2017
  • First Look

First Look at New Research: May 2, 2017

Asante Should Governments Demand Equity in Foreign-Owned Extractive Projects? By: Wells, Louis T. Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52573 2016 The Challenge of BRIC... View Details
Keywords: Carmen Nobel
  • 03 Jun 2020
  • Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

As we start to think about returning to work, shopping, and recreation, there is much talk about transformed workplaces and innovative social distancing designs. But how will companies, workers, and customers have confidence that these new View Details
Keywords: by John Macomber and Joseph Allen; Real Estate
  • 15 May 2013
  • Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

ourselves). Happy Money provides valuable information not only for pleasure-seeking consumers, but also for companies looking to increase the happiness of both employees and customers. The following excerpt describes how the power of limited access led to fanatical... View Details
Keywords: Re: Michael I. Norton
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand... View Details
Keywords: Sean Silverthorne
  • December 2007
  • Article

Adoption of Information Technology under Network Effects

By: Deishin Lee and Haim Mendelson
Because information technologies are often characterized by network effects, compatibility is an important issue. Although total network value is maximized when everyone operates in one compatible network, we find that the technology benefits of the users depend on... View Details
Keywords: Network Effects; Standards; Competitive Strategy; Customization and Personalization; Information Technology; Technology Adoption
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  • 01 Sep 2003
  • News

Incentives and Operational Excellence

Operational problems can be the cause of an organization’s demise. Often they can be traced to poor controls in interorganizational settings, according to HBS associate professor V.G. Narayanan, a specialist in measurement systems and... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Retail Trade
  • 29 Oct 2013
  • First Look

First Look: October 29

none of the five measures identifies firms that behave as if they were constrained: public firms classified as constrained have no trouble raising debt when their demand for debt increases, are unaffected by... View Details
Keywords: Sean Silverthorne
  • 09 Jun 2003
  • Research & Ideas

Incentives and Operational Excellence

delivery—for free. If you run the video store, you worry about the customer who comes in specifically to rent The Matrix but leaves annoyed and empty handed because the video isn't on the shelves today. According to Harvard Business School professor V.G. Narayanan, a... View Details
Keywords: by Martha Lagace
  • 27 May 2020
  • Research & Ideas

What South Korea Teaches the World About Fighting COVID

face masks is essential because they are the only protective measure besides social distancing. On the demand side, countries need to promote the use of face masks. Many states in the US have issued... View Details
Keywords: by Doug J. Chung; Health
  • 2009
  • Article

Modeling Expert Opinions on Food Healthfulness: A Nutrition Metric

By: Jolie M. Martin, John Beshears, Katherine L. Milkman, Max H. Bazerman and Lisa Sutherland

Research over the last several decades indicates the failure of existing nutritional labels to substantially improve the healthiness of consumers' food and beverage choices. The difficulty for policy-makers is to encapsulate a wide body of scientific knowledge in a... View Details

Keywords: Judgments; Food; Nutrition; Labels; Knowledge Use and Leverage; Demand and Consumers; Measurement and Metrics; Mathematical Methods
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  • May 2004 (Revised March 2005)
  • Case

Instant Messaging

By: David B. Yoffie and Deborah Freier
Explores the usage and technology of instant messaging (IM). IM enables two or more users to communicate almost instantaneously over the Internet with short, private text messages. Most IM service providers chose to remain proprietary and, therefore, a user of most IM... View Details
Keywords: Network Effects; Standards; Communication Technology; Mobile and Wireless Technology; Internet and the Web; Web Services Industry
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  • 02 Jun 2010
  • First Look

First Look: June 2

  PublicationsManaging the New Primary Care: The New Skills That Will Be Needed Author:Richard Bohmer Publication:Health Affairs 29, no. 5 (May 2010) Abstract Developing new models of primary care will demand a level of managerial... View Details
Keywords: Martha Lagace
  • 30 Jun 2009
  • First Look

First Look: June 30

to examine the effects of team familiarity and variation in experience on multiple measures of performance for software development projects. In most cases, we do not find evidence of a significant main effect for variation in experience... View Details
Keywords: Martha Lagace
  • 01 Dec 1996
  • News

Laurel without Hardy? A Lesson for Business

to consumers and thereby fuel demand for their cars. Entering a complementary business requires that companies do their accounting a little differently. You cannot measure the profitability of the two... View Details
  • 29 Sep 2009
  • First Look

First Look: September 29

  Working PapersLocal Dividend Clienteles Authors:Bo Becker, Zoran Ivkovich, and Scott WeisbennerNBER Working Paper Series, No. 15175, July 2009 Abstract We exploit demographic variation to identify the effect of dividend demand on firm... View Details
Keywords: Martha Lagace
  • 08 Sep 2003
  • Research & Ideas

A Bold Proposal for Investment Reform

out of the rut we're currently in, both the suppliers and those demanding information have to be willing to consider radical ideas in terms of reform. What radical measures should the investor community or... View Details
Keywords: by Ann Cullen; Financial Services
  • 21 Jul 2014
  • Research & Ideas

Is a Gap in Small-Business Credit Holding Back the American Economy?

noting that a regional or community bank is their main financing partner. Is There A Credit Gap For Small Businesses? There is disagreement over whether there is indeed a credit gap when it comes to small business. Banks say that there is currently a lack of View Details
Keywords: by Karen Mills; Manufacturing
  • 24 May 2011
  • First Look

First Look: May 24

gaining ground in banking. In light of the recent financial crisis, several commentators concluded that the continuing expansion of risk measurement is dysfunctional (Power, 2009; Taleb, 2007). This paper asks whether the expansion of... View Details
Keywords: Sean Silverthorne