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  • All HBS Web  (738)
    • News  (120)
    • Research  (538)
    • Multimedia  (2)
  • Faculty Publications  (122)

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  • All HBS Web  (738)
    • News  (120)
    • Research  (538)
    • Multimedia  (2)
  • Faculty Publications  (122)
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  • 07 Apr 2003
  • Research & Ideas

Three Steps for Crisis Prevention

between a true surprise and one that should have been predicted? Anticipating and avoiding business disasters isn't just a matter of doing better environmental scanning or contingency planning. It requires a number of steps, from... View Details
Keywords: by Michael D. Watkins & Max H. Bazerman
  • 02 Jun 2003
  • Research & Ideas

Stuck in Gear: Why Managers Don’t Act

future. He also offers suggestions for avoiding the worst mistakes and gives advice for reviving your own company. For most companies, a big jolt in the industry landscape is a pretty rare event, Sull says. The travel industry, for... View Details
Keywords: by Martha Lagace
  • 24 Sep 2020
  • Research & Ideas

Financial Meltdowns Are More Predictable Than We Thought

policymakers avoid a repeat of that painful episode. Greenwood, Hanson, and colleagues have identified the signs that potentially signal trouble. Three years of rapid growth in credit and asset prices increased the odds of a crisis to 40... View Details
Keywords: by Danielle Kost; Financial Services
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

work place." Others addressed the more general question of who or what should determine the limits of transparency in an organization. While there was an acknowledgement that not all things can be disclosed, confidentiality was seen as a potential means for... View Details
Keywords: by James Heskett
  • 26 Mar 2008
  • Sharpening Your Skills

Sharpening Your Skills: Disaster!

must be prepared to act when the stakes are much greater than expected. What Signals Should Leaders Send During A Crisis? High-Stakes Decision Making: The Lessons of Mount Everest On May 10, 1996, five mountaineers from two teams perished... View Details
  • 05 Feb 2009
  • What Do You Think?

Why Can’t We Figure Out How to Select Leaders?

leaders of our largest financial institutions worldwide struggling to justify decisions that have placed their organizations in jeopardy. I was reminded, too, of the CEO of a well-known retail organization who, I believe, would be... View Details
Keywords: by Jim Heskett
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

meeting needs of multiple stakeholders will be met with controversy. Those giving McMillon the lowest grades appeared to be gun owners or supporters. As BobG put it, “Anyone who makes a decision to not support a Constitutional right of... View Details
Keywords: by James Heskett; Retail
  • 06 May 2008
  • First Look

First Look: May 6, 2008

emotional state, which the authors call competitive arousal, often leads to bad decisions. Managers can minimize the potential for competitive arousal and the harm it can inflict by avoiding certain types of interaction and targeting the... View Details
Keywords: Martha Lagace
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

was an isolated incident. The board then weighed an important decision that turned on their view of the CEO’s role and the company’s compensation policies: Would a sanction be enough, or should the board force Easterbrook out? And if the... View Details
Keywords: by Avery Forman; Food & Beverage
  • 24 Jun 2013
  • Research & Ideas

Is Your iPhone Turning You Into a Wimp?

more likely to bid higher on an eBay auction when competing to buy a product? To test their hypothesis, Bos and Cuddy conducted an experiment at the Harvard Decision Science Laboratory, a university-wide research facility for behavioral... View Details
Keywords: by Carmen Nobel; Technology; Consumer Products
  • 12 Jan 2009
  • Research & Ideas

The Value of a ‘Portable’ Career

do many organizations. But with professional football, for example, we have a much tidier time measuring performance since it can so easily be quantified with widely available, specially detailed, and highly accurate statistical data. As a result, we can look at the... View Details
Keywords: by Martha Lagace; Sports
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

different work patterns and decision rules required in the new business. Print reps were used to selling in long cycles, to an established customer base, with a generic, nontargeted advertising product. Online advertising customers bought... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 26 Sep 2024
  • HBS Case

If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?

What would Aristotle think about self-driving cars? As the abilities of artificial intelligence systems to automate complex tasks accelerate, warnings about the dangers of outsourcing life-and-death decisions to machines are pumping the... View Details
Keywords: by Tom Quinn; Auto; Technology
  • 13 Jul 2022
  • Book

Reimagining the Economy: What Would It Take to Put People First?

Like: Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate How to Avoid the 'Ethical Slide' That Leads Companies Astray Empower Your Employees to Make Better Decisions Feedback or ideas to... View Details
Keywords: by Avery Forman
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

too often still result in decisions that take scant account of public health and whether the health of individual citizens is being advanced. When worker safety is jeopardized by unenforced building codes or exposure to harmful industrial... View Details
Keywords: by John A. Quelch; Health
  • 16 Jul 2001
  • Research & Ideas

How to Compete Like a Judo Strategist

success in judo strategy. "Our strategy," she notes, "is as much the art of exclusion as it is the art of inclusion, or what you are going to do." Rule Two: Stay On The Offensive But Avoid Frontal Assaults Successful... View Details
Keywords: by David B. Yoffie & Mary Kwak
  • 12 Nov 2018
  • Research & Ideas

'Always On' Isn't Always Best for Team Decision-Making

and you want to avoid rapid convergence because that convergence reduces how much the group explores and considers alternatives.” The study shows the intermittent interaction pulls not just the groups up, but the best performers as well.... View Details
Keywords: by Roberta Holland
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

phrase that has been defined as a "state of rational apprehension that does not result in appropriate action." In her brilliant study of the disastrous decision to launch the space shuttle Challenger in 1986, sociologist Diane Vaughan... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 03 Dec 2015
  • Op-Ed

How "New Nuclear" Power Could Save the Planet—If Regulators Would Allow It

Leaders from some 150 nations have convened in Paris this week for the COP21 conference with a singular goal: to fight the global threat of climate change. Each of them have brought to Paris their own national plan for reducing greenhouse gas emissions that drive... View Details
Keywords: by Joseph Lassiter; Energy
  • 07 Mar 2000
  • Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

U.S. consumers more power over decisions related to health care. Those who advocate consumer-driven health care—including conference chair Professor Regina E. Herzlinger—believe that shifting control of health-care purchasing View Details
Keywords: by Staff; Health
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