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- All HBS Web
(2,141)
- News (334)
- Research (1,426)
- Events (1)
- Multimedia (6)
- Faculty Publications (626)
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- 30 Jul 2024
- News
Reddit’s Rise
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. When Jen Wong (MBA 2004) joined Reddit as COO in 2018, the user-generated content site wasn’t exactly a burning building...but it might have been... View Details
- 01 Jun 2009
- News
Dispatches from the Global Classroom
first round of financing. He estimates that returns from IGNIA investments such as Primedic could exceed 30 percent, thanks to the sheer scale of the BoP market. “Alternatives for these customers are so inefficient that it represents a... View Details
- 13 Sep 2019
- News
Hollywood Ending
on and enough customers to make it a viable business. They’re not settling for half-measures. “If we have great content but we don’t have a differentiated experience, we fail,” she says. “And the reverse is true too.” The urgency to get... View Details
- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
results—the “service trifecta”; (6) use technology to elevate the most important and eliminate the worst service jobs; (7) take steps to develop a core of customers who are “owners”; and (8) build agile service organizations that learn,... View Details
- 01 Apr 2001
- News
New Ventures New Gains
and conducted customer research. “We learned that we needed to provide more than just services,” explains Rhyne, who added prestige cosmetics sales to the mix and wrote a solid business plan that was the only non–Internet-related finalist... View Details
- 01 Dec 2000
- News
Latin America's Decade
promotions to local holidays and customs, incorporating idiomatic language and local tastes so that each country's customers will relate to their site in an emotional way." The Uruguay-born Juan Peirano of Velox Group has firsthand... View Details
- 01 Mar 2023
- News
March 2023 Alumni and Faculty Books
Leading Diversity for Competitive Advantage provides the evidence-based strategic models, methods, tools, and templates that top leaders require to create equity and inclusion, and drive sustainable diversity for competitive advantage in talent and View Details
- 01 Mar 2023
- News
Clearing the Air
value chain. What are the other opportunities? More broadly, the opportunity is carbon capture, sequestration, storage, and reuse. We’ve talked a bit about why we need to capture CO2, and we’ve talked very briefly about how we might do... View Details
- 24 Sep 2020
- News
The Race for a Vaccine
was hampered by a lack of test subjects; on the investor side, there was no longer a ready customer base for a SARS vaccine. None ever came to market. In the early days of January 2020, before anyone fully understood how widespread the... View Details
- 01 Sep 2020
- News
We Rise
in VC is just not OK. We have a window to come up with changes. Could we get together to brainstorm constructive ways to improve our industry faster?” Within 48 hours, nearly everyone on the email chain agreed to participate. “Founders are the View Details
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
to build shared value over the long term. AACE provides groups like the Jaba Ginger Farmers Cooperative Society—which is made up of 3,000 smallholders, more than half of them women—with a trustworthy customer. In return, by sourcing... View Details