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- All HBS Web (876)
- Faculty Publications (208)
- Web
HBS - The year in Review
Custom programs. And, while the HBS Online portfolio continued its rapid growth with four new certificate programs and three new Certificates of Specialization, it also hosted Connext, an annual gathering of learners, in a hybrid format... View Details
- Web
Business & Environment - Faculty & Research
sustainability disclosure, and alternative ways of measuring IR. Moreover, I show that investor activism on environmental or social issues or a large number of concerns about a firm's environmental or social impact leads a firm to... View Details
- 23 Nov 2010
- First Look
First Look: November 23
those sales? Should ads be text, images, video, or something else entirely? Should measurement be performed by an ad network, an advertiser, or some intermediary? Market participants have chosen all these options at various points, and... View Details
Keywords: Sean Silverthorne
- 17 Jan 2018
- Research & Ideas
If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer
to provide some explanation and give a measured response justifying the pay disparity.” Connections between wage disparity and company performance are detailed in Rouen’s recent working paper, Rethinking View Details
Keywords: by Dina Gerdeman
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
Facebook’s current data privacy crisis, could learn a lot from Johnson. Let’s examine how Johnson and Zuckerberg measured up against what I have identified as 7 Lessons for Leading in Crisis. #1: Face reality, starting with yourself.... View Details
- 08 Dec 2015
- First Look
December 8, 2015
and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe customers... View Details
Keywords: Sean Silverthorne
- Web
Entrepreneurship - Faculty & Research
108–117. Redefining the Edge: Jahez’s Strategic Pivot in Saudi Arabia’s Food Delivery Battle By: Krishna G. Palepu and Ahmed Dahawy June 2025 | Case | Faculty Research Jahez made its mark in Saudi Arabia’s food delivery market by serving View Details
- 10 Feb 2020
- In Practice
6 Ways That Emerging Technology Is Disrupting Business Strategy
Innovation Science. 2. Technology is propelling business transformation “While some firms think about technology merely as a different type of capital investment that does not impact their way of doing things, others are adopting new technologies as they make... View Details
Keywords: by Danielle Kost
- 28 Mar 2016
- Research & Ideas
What's a Boss Worth?
than Boss B for everyone.” Measuring boss quality To measure boss quality, the researchers looked at transaction times for the workers under them on any given day (due to confidentiality agreements, he can’t... View Details
- 14 Oct 2014
- First Look
First Look: October 14
Organizational Growth By: Malter, Daniel Abstract—I propose that an organization's growth potential may suffer if its identity is eclipsed by or confounded with the organizations with which it collaborates and competes. Using status as a salient feature of identity, I... View Details
Keywords: Sean Silverthorne
- 26 May 2022
- HBS Case
Apple vs. Feds: Is iPhone Privacy a Basic Human Right?
Apple debuted new privacy measures that blocked law enforcement from accessing its customers’ data. “There is an opportunity to do work that is infused with moral purpose.” He said shareholders who were only looking for a return on... View Details
Keywords: by Avery Forman
- 06 Jun 2018
- Research & Ideas
Cut Salaries or Cut People? The Best Way to Survive a Downturn
literature in economics on why firms tend not to cut people’s pay,” says Stanton, an applied economist who is an assistant professor in the Entrepreneurial Management Unit at HBS. “We can actually measure the consequences.” A ‘natural... View Details
Keywords: by Rachel Layne
- 18 Jun 2024
- Research & Ideas
Central Banks Missed Inflation Red Flags. This Pricing Model Could Help.
large shocks, they would catch sharp inflationary conditions sooner, Cavallo says. “They should be mindful of which model to apply, as different models are suited to different contexts,” Cavallo says. “Additionally, we need to measure... View Details
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
connections as measured in use, these would become performance-based prices. Both performance-based and usage-based pricing, however, set price after service/product delivery when the customer value is... View Details
- 28 Sep 2011
- Research & Ideas
The Profit Power of Corporate Culture
returns to labor, and relationships with customers (producing loyalty and customer "ownership") as well as innovation and financial performance. If the organization doesn't View Details
Keywords: by Sean Silverthorne
- Web
Human Behavior & Decision-Making - Faculty & Research
On the Economic Origins of Concerns Over Women’s Chastity By: Anke Becker July 2025 | Article | Review of Economic Studies This paper studies the origins and function of customs and norms that intend to keep women from being promiscuous.... View Details
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
hospital business and a health insurance business, management decided to split the businesses apart through a corporate spin-off because it realized the businesses were strategically incompatible—the customers of one business were... View Details
Keywords: by Stuart C. Gilson
- 19 Dec 2023
- Research & Ideas
15 Podcast Episodes That Grabbed Listeners in 2023
an Impact Great business leaders are problem solvers. That’s what sparked Susan Tynan to found Framebridge, a custom framing company. When Tynan couldn’t find a reasonably priced place to frame her beloved posters, she launched a... View Details
Keywords: by Danielle Kost
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
says Harvard Business School professor Hirotaka Takeuchi, was their dedication to responding to the needs of employees and the community first, all with the moral purpose of serving the common good. Less important for these companies, he says, was pursuing layoffs and... View Details
Keywords: by Dina Gerdeman
- 04 Apr 2023
- What Do You Think?
How Does Remote Work Affect Innovation?
productivity, mainly by eliminating commute time, the evidence thus far suggests two things: We don’t yet know how to measure productivity changes from remote work and that, even when we learn, the impact may not be very significant. Many... View Details
Keywords: by James Heskett