Publications

Publications

Filter Results: (1,185) Arrow Down
Filter Results: (1,185) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 16 of 1,185 Results →
  • Web

Podcast - Business & Environment

Business & Environment Initiative Guests: Gary Agnew, CEO and Co-founder, Ideon Technologies Inc Kim Lawrence, VP, Talent and Customer Experience WeaveGrid's AI Solution for EV-to-Grid Integration 29 MAR... View Details
  • August 2002
  • Case

Siebel Systems: Anatomy of a Sale, Part 3

By: John A. Deighton and Das Narayandas
How does a $2 million software sale happen? This case traces efforts by Siebel Systems to sell lead management software to discount broker Quick & Reilly. The buying process is mapped out over four years. Covers in detail the last six months--from Siebel's initial... View Details
Keywords: Sales; Decision Choices and Conditions; Competitive Strategy; Customer Relationship Management; Product Marketing; Information Technology Industry
Related
  • Web

South Asia - Global

September 2025 Article Journal of Development Economics Using Satellites and Phones to Evaluate and Promote Agricultural Technology Adoption: Evidence from Smallholder Farms in India By: Shawn Cole , Tomoko Harigaya, Grady Killeen and Aparna Krishna This paper... View Details
  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

cuts in white-collar staff. Joseph Fuller is a Professor of Management Practice in General Management and co-leads the Managing the Future of Work initiative at HBS. Ayelet Israeli: For now, AI still needs human intervention In the near... View Details
Keywords: by Kristen Senz; Technology
  • Web

MBA Experience - Health Care

MBA Experience Academics As part of the MBA curriculum, students analyze many cases focused on health care, and can customize their second-year experience by choosing courses, projects, papers, and independent studies specific to health... View Details
  • Web

Rock Summer Fellows - Entrepreneurship

Entrepreneurship. Founder applications will be evaluated based on the clarity and strength of the problem hypothesis, current status and milestones, strength of customer discovery findings, clarity and strength of key assumptions, and... View Details
  • Web

Accounting & Management - Faculty & Research

Gallani , Mary Lynch Witkowski, Lidia M. V. R. Moura and Katie Sonnefeldt Despite decades of initiatives to address healthcare inequities in the U.S., disparities across race, gender, geography, and income remain stubbornly persistent.... View Details
  • 10 Nov 2011
  • HBS Case

HBS Cases: Making Lincoln Center Cool Again

asked in his case, would this be a good way to return to the original vision of creating synergies throughout the Lincoln Center campus? Readers of the case ponder along with the protagonist on whether to do some or all of the options, and whether they should be View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 08 Apr 2014
  • First Look

First Look: April 8

By: Hałaburda, Hanna, and Felix Oberholzer-Gee Abstract—The value of many products and services rises or falls with the number of customers using them; the fewer fax machines in use, the less important it is to have one. These network... View Details
Keywords: Sean Silverthorne
  • Web

Giving - Alumni

Your gift can be excluded from your federal taxable income. The transfer can also count towards your required minimum distribution. To initiate a transfer, please contact your IRA administrator. Also notify HBS Gift Management at... View Details
  • Program

Senior Executive Leadership Program—China

to corporate success on a more strategic and senior level. Gain a new ability to think strategically, seize growth opportunities, and compete successfully both within the region and globally Foster the innovations that will improve your organization's ability to... View Details
  • July 2015
  • Case

Uncharted Play (A)

By: Shikhar Ghosh and Ali Huberlie
The case recounts the process of launching an early stage venture, from idea conception through initial efforts to validate the concept, followed by product launch, and fund raising. It emphasizes the Customer Value Proposition of the business model, and asks – Who is... View Details
Keywords: Early Stage; Female Protagonist; Value Proposition; Team Building; Founders' Agreements; Start-up; Entrepreneurship; Business Model; Business Startups; Sports; United States; North America; Nigeria; Africa
Related
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

all, they’re wrestling with three major shifts in the global economy—changes born of technology that technology alone can no longer address: New customer expectations. Customers want frictionless, end-to-end... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 11 Apr 2023
  • Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

When you enter an organization as its new leader, forget about plotting out the first 90 days. Focus on the first 90 hours. Why are those initial hours on the job so important? Because you don’t get a second chance to make a first... View Details
Keywords: by John Quelch
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

corporation ever to declare bankruptcy. Then, a couple of years later, I was asked to advise on a new Defense Industry Initiative on Business Ethics and Conduct being organised by a consortium of U.S. defence contractors in response to... View Details
Keywords: by Dina Gerdeman
  • Web

Asia Pacific - Global

time it took teachers to develop and grade learning assessments, enable administrators to better track data, and provide parents more insight into their children’s learning. Founder and CEO Pankaj Agarwal initially priced Class Saathi... View Details
  • 23 Aug 2016
  • First Look

August 23, 2016

media and marketing. The case challenges the students to ponder what it takes for a company to repeatedly increase customer satisfaction rates and profitability with the same product over the years. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • Web

Programs & Resources - Entrepreneurship

trusted sources for any company stage on topics ranging from customer acquisition & development to legal issues and startup failure. 27 Jul 2025 Harvard Crimson Harvard Names Serial Entrepreneur Jill Kravetz as Executive Director of... View Details
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

that rescue will not happen soon, those who survive move into the phases of adaptation and consolidation. Leach’s description of adaptation is worth quoting in full: “During the period of adaptation there is a slight initial decomposition... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • Web

Courses - Entrepreneurship

for making those decisions. We will also introduce a range of specific tools—including business model design, lean testing, and customer and channel analytics—that are particularly relevant to entrepreneurs, as well as introduce students... View Details