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(4,993)
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Show Results For
- All HBS Web
(4,993)
- People (13)
- News (1,243)
- Research (2,834)
- Events (11)
- Multimedia (64)
- Faculty Publications (1,940)
- 2017
- Working Paper
Reinventing the American Wine Industry: Marketing Strategies and the Construction of Wine Culture
By: Ai Hisano
This working paper examines the remarkable growth of wine consumption in the United States since the 1960s. The country is now the largest wine consumer in the world, exceeding the wine-producing European countries such as France and Italy, which had long dominated... View Details
Keywords: Marketing Strategy; Industry Growth; Transformation; Perception; Food and Beverage Industry; United States
Hisano, Ai. "Reinventing the American Wine Industry: Marketing Strategies and the Construction of Wine Culture." Harvard Business School Working Paper, No. 17-099, May 2017.
- November 2024
- Article
On the Representativeness of Voter Turnout
By: Louis Kaplow and Scott Duke Kominers
Prominent theory research on voting analyzes a variety of models in which expected pivotality drives voters' turnout decisions and hence determines voting outcomes. It is recognized, however, that such work is at odds with Downs's paradox: in practice, many... View Details
Keywords: Voting Behavior; Voting Turnout; Paradox Of Voting; Pivotality; Elections; Model; Theory; Governance Transparency; Government; Democracy; Turnout; Voting; Governance; Government and Politics; Public Sector; Political Elections
Kaplow, Louis, and Scott Duke Kominers. "On the Representativeness of Voter Turnout." Journal of Law & Economics 67, no. 4 (November 2024): 879–904.
- July 2012
- Article
Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration
By: Roy Y.J. Chua, Michael W. Morris and Shira Mor
We propose that managers' awareness of their own and others' cultural assumptions (cultural metacognition) enables them to develop affect-based trust in their relationships with people from different cultures, enabling creative collaboration. Study 1, a multi-rater... View Details
Keywords: Management; Cross-Cultural and Cross-Border Issues; Relationships; Trust; Social and Collaborative Networks; Creativity
Chua, Roy Y.J., Michael W. Morris, and Shira Mor. "Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration." Organizational Behavior and Human Decision Processes 118, no. 2 (July 2012): 116–131.
- 02 Jun 2010
- What Do You Think?
How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?
Summing Up Strategy, execution, and culture: Do we have our priorities right? First, my thanks to all of you who weighed in on the issues of the month regarding ways of... View Details
Keywords: by Jim Heskett
- April 2012
- Article
Beyond Individual Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams
By: Carmit Tadmor, Patricia Satterstrom, Sujin Jang and Jeffrey Polzer
Although recent research has consistently demonstrated the benefits of multicultural experience for individual-level creativity, its potential advantages for collective creativity in culturally diverse teams have yet to be explored. We predicted that multicultural... View Details
- 8 Aug 2008 - 13 Aug 2008
- Conference Presentation
Cultural Intelligence, Trust and the Sharing of New Ideas in Multicultural Networks
By: Roy Y.J. Chua and M. W. Morris
- 03 Apr 2024
- Podcast
IBM CHRO Nickle LaMoreaux on AI and the culture of skills building
As the digital economy pushes companies to prioritize continuous learning, HR strategies need to emphasize customization, flexibility, and support for diverse work-life needs. View Details
- 02 Jun 2021
- News
Four Tips To Help Create A Culture Of Authentic Appreciation At Work
- 15 Mar 2023
- News
B2B Sales Culture Must Change to Make the Most of Digital Tools
- 15 Apr 2019
- Panel Discussion
Panel on the Impact of Corporate Governance on Corporate Culture, including Safety Culture
By: Lynn S. Paine
- 2000
- Working Paper
Cultural Diversity at Work: The Moderating Effects of Work Group Perspectives on Diversity
By: R. J. Ely and D. A. Thomas
- 2021
- Article
Everyday Illiberalism: How Hungarian Subnational Politics Propel Single-Party Dominance
By: Laura Jakli and Matthew Stenberg
While numerous studies consider the roles that media consolidation, court-packing, and economic crises have played in Hungary's democratic decline since 2010, none have considered the subnational mechanisms driving illiberalism. This study examines the types of... View Details
Jakli, Laura, and Matthew Stenberg. "Everyday Illiberalism: How Hungarian Subnational Politics Propel Single-Party Dominance." Governance 34, no. 2 (2021): 315–334.
- January 2013
- Case
Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)
By: Frances X. Frei and Robin J. Ely
On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies.... View Details
Keywords: Customer Relationship Management; Internet and the Web; Mergers and Acquisitions; Organizational Culture; Growth and Development Strategy; Apparel and Accessories Industry; Retail Industry
Frei, Frances X., and Robin J. Ely. "Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)." Harvard Business School Multimedia/Video Case 612-701, January 2013.
- October 2016 (Revised July 2017)
- Case
The Los Angeles Philharmonic Orchestra: Cultural Entrepreneurship
By: Rohit Deshpande and Annelena Lobb
The Los Angeles Philharmonic Orchestra (LA Phil), under the leadership of Deborah Borda, had enjoyed great successes in the 2000s and 2010s, even as other U.S. orchestras faltered. The architecturally acclaimed Walt Disney Concert Hall had opened its doors. The... View Details
Keywords: Product Positioning; Arts; Music Entertainment; Growth and Development Strategy; Business Growth and Maturation; Cultural Entrepreneurship; Music Industry; Entertainment and Recreation Industry; Los Angeles
Deshpande, Rohit, and Annelena Lobb. "The Los Angeles Philharmonic Orchestra: Cultural Entrepreneurship." Harvard Business School Case 517-006, October 2016. (Revised July 2017.)
- September 2019 (Revised December 2022)
- Case
Cooking Down a Storm: Changing Culture at Pasta Serafina (A)
Plant management at Pasta Serafina, a pasta producer in the south of Italy, is struggling to contain employee absenteeism. While the misbehavior is concentrated in a minority of the workers, its effects impact not only the plant’s performance, but also the climate and... View Details
Keywords: Absenteeism; Moral Hazard; Employees; Behavior; Problems and Challenges; Organizational Culture; Organizational Change and Adaptation; Employee Relationship Management; Performance Productivity; Decision Making
Gallani, Susanna, Francesca Gino, and Raffaella Sadun. "Cooking Down a Storm: Changing Culture at Pasta Serafina (A)." Harvard Business School Case 120-013, September 2019. (Revised December 2022.)
- April 2012
- Article
Finding the Right Mix: How the Composition of Self-managing Multicultural Teams' Cultural Value Orientation Influences Performance Over Time
By: Chi-Ying Cheng, Roy Y.J. Chua, Michael W. Morris and Leonard Lee
This research investigates a new type of team that is becoming prevalent in global work settings, namely, self-managing multicultural teams. We argue that challenges that arise from cultural diversity in teams are exacerbated when teams are leaderless, undermining... View Details
Keywords: Management Practices and Processes; Performance; Problems and Challenges; Groups and Teams; Risk and Uncertainty; Culture; Value
Cheng, Chi-Ying, Roy Y.J. Chua, Michael W. Morris, and Leonard Lee. "Finding the Right Mix: How the Composition of Self-managing Multicultural Teams' Cultural Value Orientation Influences Performance Over Time." Journal of Organizational Behavior 33, no. 3 (April 2012): 389–411.
- 21 Nov 2023
- Cold Call Podcast
Cold Call: Building a More Equitable Culture at Delta Air Lines
- Article
Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter
The "rational person" standard, based on assumptions of economic self-interest, has long prevailed in legal reasoning. But understanding of decision making, behavioral choices, and possibilities for action must be enlarged to include a variety of factors that give... View Details
Keywords: Standards; Interests; Decision Making; Behavior; Value; Groups and Teams; Performance Expectations; Organizational Culture; Leadership; Business Cycles; Forecasting and Prediction; Motivation and Incentives
Kanter, Rosabeth M. "Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter." Alabama Law Review 62, no. 5 (2011).
- 2011
- Working Paper
Collaborating across Cultures: Cultural Metacognition & Affect-Based Trust in Creative Collaboration
By: Roy Y.J. Chua, Michael W. Morris and Shira Mor
We propose that managers' awareness of their own and others' cultural assumptions (cultural metacognition) enables them to develop affect-based trust with associates from different cultures, promoting creative collaboration. Study 1, a multi-rater assessment of... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Knowledge Sharing; Managerial Roles; Creativity; Prejudice and Bias; Social and Collaborative Networks; Trust; Cooperation
Chua, Roy Y.J., Michael W. Morris, and Shira Mor. "Collaborating across Cultures: Cultural Metacognition & Affect-Based Trust in Creative Collaboration." Harvard Business School Working Paper, No. 11-127, June 2011.
- Article
Cultural Diversity at Work: The Moderating Effects of Work Group Perspectives on Diversity
By: R. J. Ely and D. A. Thomas
Ely, R. J., and D. A. Thomas. "Cultural Diversity at Work: The Moderating Effects of Work Group Perspectives on Diversity." Administrative Science Quarterly 46, no. 2 (June 2001): 229–273. (Winner of Administrative Science Quarterly Award for Scholarly Contribution Given annually for the most significant paper in the field of organization studies published in ASQ five years earlier.)