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- All HBS Web (659)
- Faculty Publications (139)
- 01 Mar 2011
- News
James McNerney Jr.
promotions. If it’s not integrated into the real world of people making their way in the company, it’s just a theoretical discussion. So how do you measure it? Many different ways, but essentially we have a list of six attributes that are... View Details
- 24 Mar 2014
- Research & Ideas
The Surprising Link Between Language and Corporate Responsibility
We've heard that Eskimos have 100 words for snow—a common way of expressing how language affects the way we see the world. Whether or not that particular example is true, cultural linguists have long theorized that the words a particular... View Details
Keywords: by Michael Blanding
- January 2023 (Revised June 2024)
- Case
Adams + Beasley Associates
By: Dennis Campbell and Iuliana Mogosanu
This case illustrates how a strong culture, founder-led SME designed and used a unique performance metric—the job security index—to manage through periods of economic uncertainty. The case centers specifically on how the job security index was used in an interactive... View Details
Keywords: Financial Crisis; Measurement and Metrics; Employee Ownership; Risk and Uncertainty; Small Business; Leadership; Organizational Culture
Campbell, Dennis, and Iuliana Mogosanu. "Adams + Beasley Associates." Harvard Business School Case 123-051, January 2023. (Revised June 2024.)
- 03 Feb 2018
- Op-Ed
How to Heed BlackRock's Call for Corporate Social Responsibility
ranks. Still, a great deal more needs to happen. Standards and measurement systems are only one part of the solution for changing corporate behaviors, and they are difficult to get right. But as long as we know about the assumptions used... View Details
Keywords: by Julie Battilana
- 06 Oct 2011
- What Do You Think?
How Will the ‘Moneyball Generation’ Influence Management?
Moneyball Analytics play a greater role in preparation for management? If so, what should it replace? What do you think? Jim Heskett's latest book,The Culture Cycle, was published in September. Original Article In the past we've discussed... View Details
Keywords: by James Heskett
- 09 Jun 2009
- Research Event
Business Summit: Enterprise Risk Management
include: having top management lead risk management; creating a culture of risk management where it is part of all decisions; setting clear risk parameters and having them broadly adhered to; having the discipline to make risk management... View Details
Keywords: Re: Robert S. Kaplan
- 28 Feb 2025
- News
Joy to the World
world through this work? And then the other is how do we operationalize it? The difference that we're seeking to make is to significantly, measurably increase joy and well-being in the community of East Boston, but in so doing also to... View Details
- 01 Jun 2005
- News
Transforming the IRS
traditional services on the telephones and in local offices, and offered new electronic services for filing, paying, and information. Why did you change the way the IRS measures employee performance? Performance View Details
- 16 Jan 2018
- First Look
First Look at New Research and Ideas, January 16, 2018
Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life By: Groysberg, Boris, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng Abstract—Executives are often confounded by culture because much of it is... View Details
Keywords: Sean Silverthorne
- 08 Dec 2009
- News
Don’t Scare the Bankers
a replacement for his original HBS diploma, lost during the tumult of the Cultural Revolution. That upheaval saw Mr. Ji, a BOC official in Shanghai, get banished to the provinces for ten years. But those bad days were over, he assured... View Details
- 12 Aug 2010
- News
You Can’t Take It with You
that made me wonder if we’re in the early stages of a cultural shift to downsizing, minimalism, and generally questioning if personal wealth, public success, and material goods lead to lasting happiness. In the July-August issue of HBR,... View Details
- 24 May 2011
- First Look
First Look: May 24
gaining ground in banking. In light of the recent financial crisis, several commentators concluded that the continuing expansion of risk measurement is dysfunctional (Power, 2009; Taleb, 2007). This paper asks whether the expansion of... View Details
Keywords: Sean Silverthorne
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
Often overlooked in essays on leadership is the role of the organization's measurement and management system. Effective leaders, however, know that measurement and management systems play a critical role in... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- Web
Once in a Lifetime Opportunities | Social Enterprise | Harvard Business School
carried from school. The fellowship enabled me to take a role I wouldn’t ordinarily be able to consider.” Measuring success at the consumer level Kasia joined Acumen in 2014 in New York City as an Innovation Advisor focusing on impact... View Details
- 06 Jul 2009
- What Do You Think?
Are You Ready to Manage in an Irrational World?
were: What part of the job demands rationality? Yaron Kaufman suggested that "Managers must be rational when it comes to planning, financing, operating and measuring business performance . Irrational thinking is needed when you think... View Details
Keywords: by Jim Heskett
- 17 Feb 2015
- HBS Case
HBS Cases: The Battle for San Francisco
home for restaurants, art, and culture at night. And more and more, tech businesses are locating here. “This is a place where the effects of inequality appear to be heightened and most palpable” In doing so, however, technology workers... View Details
- Profile
Kine Seck Mercier
about what I wanted to do, how I wanted to contribute. It would also give me access to opportunities I wouldn’t otherwise have.” Participating in the positivity HBS attracted Kiné by virtue of a brand known worldwide: “It gives you legitimacy everywhere.” But it’s the... View Details
- 06 May 2019
- Research & Ideas
Consumers Blame Business for Global Health Problems. Can Business Become the Solution?
representing more than 200 of the world’s largest companies, has recently launched investor forums dedicated to the culture of health, often featuring prominent CEOs like Paul Polman of Unilever and Alex Gorsky of Johnson & Johnson.... View Details
- Web
Strategy Execution - Course Catalog
franchise. Spurring innovation: You will learn how to design systems and structures to push people out of their comfort zone, foster creative tension, and drive innovation and entrepreneurial behavior. Building commitment: You will learn how to use systems and... View Details
- 01 Mar 2015
- News
The Next Big Swing
MLB Advanced Media’s new Statcast system provides measures for every play, arming analysts like Tippett with a wealth of new data. (Courtesy of MLB.com) Tom Tippett’s love of sports data began at age seven, when his mom bought him a... View Details