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  • All HBS Web  (1,465)
    • People  (9)
    • News  (467)
    • Research  (653)
    • Events  (3)
    • Multimedia  (5)
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  • 17 Jan 2018
  • Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

workers to pursue personal interests at work, Rouen says. “Yes, people work for money, but they also work for other things. Firms should think creatively about how to retain... View Details
Keywords: by Dina Gerdeman
  • 12 Oct 2011
  • First Look

First Look: October 12

buck" calculations are potentially misleading guides for the welfare effects of alternative fiscal policies.   Working PapersBehavioral Corporate Finance: An Updated Survey Authors:Malcolm Baker and Jeffrey Wurgler Abstract We survey... View Details
Keywords: Sean Silverthorne
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

  Working PapersMarket Reaction to the Adoption of IFRS in Europe Authors:Christopher S. Armstrong, Mary E. Barth, Alan D. Jagolinzer, and Edward J. Riedl Abstract This study examines the European stock market reaction to sixteen events... View Details
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

exceeding that percentage of actual revenue. Other expenses—insurance, credit card processing, marketing, utilities, repairs—mount up. Assuming adequate working capital upon opening, a restaurant’s cash from daily sales is used to pay for... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

disinclined to conform to assumed gender stereotypes by working on beauty. The fashion industry, which is also huge, suffers from the same lack of attention from management researchers. Q: You write, "Beauty emerges as an industry which... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 22 Nov 2022
  • Research & Ideas

When Agreeing to Disagree Is a Good Beginning

Learning and the Harvard Alumni Association. "What can we all do so that disagreement turns out to be productive rather than damaging?" Gino opened the evening with an example of such constructive sparring. Sharing video of the Pixar View Details
Keywords: by Clea Simon, Harvard Gazette
  • 04 Jan 2022
  • Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

ability to collect and analyze more data more quickly, decision-making and problem-solving have become increasingly complex. Many people look to technology to solve modern problems, but the more technology advances, the more human reasoning and View Details
Keywords: by Kristen Senz
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

other outputs by autonomous machines. I argue that organizational researchers of creativity and innovation should invest significant energy in studying artificial intelligence and computer-assisted human intelligence, the ways in which... View Details
Keywords: Dina Gerdeman
  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

Ask jazz fans the world over to name their favorite compilation, and chances are their response is Kind of Blue. With music that is sophisticated and sublime, spare yet complex, trumpeter and composer Miles Davis (1926-1991) reached dazzling new heights of View Details
Keywords: by Martha Lagace; Music
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

they couldn’t believe what they saw, as customers gave little gifts to the ladies and said they have never forgotten March 11 and were so grateful for what the Yakult Ladies did for them at that time,” Takeuchi says. “Employees at all levels should feel encouraged to... View Details
Keywords: by Dina Gerdeman
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

voracious consumers of theory. Every plan a manager makes, every action a manager takes, is based on some implicit understanding of what causes what and why. The problem is, managers all too frequently use a one-size-fits-all theory. But the ground beneath them... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

centricity cannot be achieved by simply listening to customers about their experiences with Best Buy; the company has to commit to owning the customers' problems and working creatively to solve them. Faced... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

risk, but also enhances shareholder value. The law isn't just for lawyers, either, she says. Managers must become more astute about the legal environment around them, and be willing to challenge and work with counsel to achieve best... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

work to relax and enjoy the small, affordable luxury of a special coffee beverage seemed to resonate with the social and economic moment, she recalls. Six months later she met Howard Schultz, an entrepreneur who acquired the company in... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 20 Nov 2006
  • Research & Ideas

Open Source Science: A New Model for Innovation

In a perfect world, scientists share problems and work together on solutions for the good of society. In the real world, however, that's usually not the case. The main obstacles: competition for publication and intellectual property... View Details
Keywords: by Martha Lagace
  • 26 Apr 2022
  • Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

were waiting for a business meeting and were wrongly accused of loitering at a Starbucks store. “We work to create a warm, welcoming environment in our stores for every customer that visits Starbucks, and on that day in Philadelphia, we... View Details
Keywords: by Ranjay Gulati
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

Lessons from Chinese Companies’ Response to Covid-19 (Harvard Business Review) What Quarantine Can Teach You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge What principles should your firm... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 01 Mar 2023
  • What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

employees. Nikos Mourkogiannis cited four types of purpose that provide “sources of energy” for an organization: Heroism: The desire to change the world and society. Discovery: The challenge of adventure and innovation characterized by entrepreneurs willing to View Details
Keywords: by James Heskett
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

Works on the subject of leadership weigh down bookstore shelves the world over. Tomes tell you how to be a 30-second manager, how to inspire your employees like Churchill, and the three keys to "strength-based leadership."... View Details
Keywords: by Martha Lagace; Education
  • 23 Apr 2012
  • Research & Ideas

How to Brand a Next-Generation Product

than the previous model, but it won't be buggy and there won't be a learning curve," Gourville says. "With a brand name change, you infer that there may be a steep learning curve, and it may work differently from your previous... View Details
Keywords: by Carmen Nobel
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