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- All HBS Web (670)
- Faculty Publications (144)
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- 01 Apr 2008
- First Look
First Look: April 1, 2008
describes Chicago's approach to MBA education and the challenges it faced. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=308014 Weber Shandwick: The Client Relationship Leader Program Harvard Business... View Details
Keywords: Martha Lagace
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
and physical assets, not creating social value." Higher-ambition leaders, as the authors call them, also make decisions about long-term relationships with all their stakeholders in mind. "Consider United Stationers' strategy of 'enabling... View Details
Keywords: by Martha Lagace
- 13 Jan 2009
- First Look
First Look: January 13, 2009
solvable roommate markets, we provide the first characterizations of the core using either competition or resource sensitivity. On the domain of all roommate markets, we obtain two associated impossibility results. Download the paper:... View Details
Keywords: Martha Lagace
- 14 Dec 2015
- Research & Ideas
Deflategate and the Sustained Success of the New England Patriots
angle, you get a full understanding of the problem,” Iansiti says. Iansiti and colleagues Michael Toffel, Ariel Stern, Joel Goh, Kris Ferreira, Shane Greenstein, Robert S. Huckman, and Willy Shih taught the case study, Deflategate and the National Football League, last... View Details
- 25 Jun 2013
- First Look
First Look: June 25
core-periphery architecture under our classification scheme. This architecture is characterized by having a single dominant cyclic group (the Core) that is large relative to other cyclic groups and above a threshold with respect to system size. We find that the size of... View Details
Keywords: Anna Secino
- 07 Nov 2005
- Research & Ideas
Exit Interview: HBS Dean Kim Clark
management; in global research and scholarship; and in its commitment to values and leadership as core elements of its curriculum and mission. Clark also oversaw a significant expansion of the faculty, an extensive refurbishing of the... View Details
Keywords: by HBS Alumni Bulletin Staff
- 18 Jun 2001
- Research & Ideas
When In-House Research Isn’t Enough
and monitor" the work of others and then reel in that technology and knowledge for its own use. The result is Intel-sponsored research at leading universities, relationship building with faculty members, and a pioneering corporate... View Details
Keywords: by Jim Aisner
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
In an effort to survive in the new economy, some-industrial giants have tried to chart an evolutionary path that combines their industrial core with new post-industrial businesses. The companies from our study that are most clearly... View Details
- 08 Jul 2014
- First Look
First Look: July 8
Your Customer Relationships By: Avery, Jill, Susan Fournier, and John Wittenbraker Abstract—Consumers have always had relationships with brands, but sophisticated tools for analyzing customer data are... View Details
Keywords: Carmen Nobel
- 09 Sep 2008
- First Look
First Look: September 9, 2008
H.Watson, Yu-Sheng Zheng Abstract In this paper, we study managers' errors in decision making for inventory replenishment and how these errors affect their inventory system. In particular, primarily for its expected relationship with the... View Details
Keywords: Sean Silverthorne
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
who enter an industry at precisely the wrong time end up suffering too badly: resilience and decision making on the fly are two traits we try to inculcate in students before they graduate. Describe your version of an ideal relationship... View Details
Keywords: by Susan Young
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
pricing is viewed as a tactical issue where the questions are "can we sell more units if we cut price 10 percent," and "if we raise price 10 percent, will the customer notice?" This doesn't deal with the core issue.... View Details
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
perspectives of marketing strategies, store operations, and relationships between customers and store clerks. However, the significance of the development of cellophane as a new packaging material, and the role of packaging manufacturers... View Details
Keywords: Sean Silverthorne
- 16 Aug 2010
- Lessons from the Classroom
HBS Introduces Marketing Analysis Tools for Managers
that managers deliver ROI from their marketing investments; therefore, quantifying the effects of marketing decisions is imperative. At the same time, customer relationship management (CRM) software and emerging Web 2.0 applications are... View Details
Keywords: by Sarah Jane Gilbert
- 17 Jan 2012
- First Look
First Look: January 17
PublicationsUncommon Service: How to Win by Putting Customers at the Core of Your Business Authors:Frances Frei and Anne Morriss Publication:Harvard Business Review Press, forthcoming An abstract is not available at this time.... View Details
Keywords: Sean Silverthorne
- 16 Aug 2016
- First Look
August 16, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=51481 The Value of Trading Relationships in Turbulent Times By: Di Maggio, Marco, Amir Kermani, and Zhaogang Song Abstract—This paper investigates how dealers’ trading View Details
Keywords: Sean Silverthorne
- 26 Apr 2011
- First Look
First Look: April 26
optimal commodity taxation. We then calibrate the model to evidence on the relationship between skills and preferences and extensively examine the quantitative case for taxes on future consumption (saving). In our baseline case of a unit... View Details
Keywords: Sean Silverthorne
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=54546 Product Quality and Entering Through Tying: Experimental Evidence By: Kim, Hyunjin, and Michael Luca Abstract—Dominant platform businesses often develop products in adjacent markets to complement their View Details
Keywords: Dina Gerdeman
- 18 Mar 2001
- Research & Ideas
Want to Be an Entrepreneur? [Part I]
for a company with Palm's record and prospects. Handspring's birth, in July 1998, was huge news in the high-technology industry. Dubinsky and her colleagues had made an enormous success of PalmPilot and its operating system, and that core... View Details
Keywords: by John S. Rosenberg
- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
inventory without the need to step foot in a bookstore; and then Amazon launched the Kindle e-book service in 2007, challenging the very idea of a physical book. “Not only had the traditional buying channels fundamentally shifted, but the View Details