Continuous Improvement - Publications - Faculty & Research

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Podcasts - Managing the Future of Work

Sevak makes the case for continuous assessment The flagship firm is pushing the boundaries of testing, from K-12 through career. What are the implications for the workforce and society? And how does AI change the future of benchmarking?... View Details

20 Apr 2010
First Look

First Look: April 20

a certain port, and shippers could keep track of their shipments. Since steamships were very costly to build and operate, cable communication would then allow profitability as ships could be continuously transporting full loads of cargo.... View Details

Keywords: Martha Lagace

07 Feb 2022
Research & Ideas

Digital Transformation: A New Roadmap for Success

digital transformation an even more urgent need, companies must also morph iteratively to keep up with the speed of emerging technologies. It’s a process of continuous learning and pivoting to adapt to an evolving competitive landscape.... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

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Executive Education - Health Care

Executive Education Executive Education Expanding Thought Leadership in Health Care With virtual and in-person classrooms comprised of health care-executives from around the globe and led by world-renowned faculty, HBS offers a rich and diverse View Details

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South Asia - Global

yields and treatment effects. The intervention improves self-reported fertilizer management practices, though not enough to measurably affect yields. Satellite measurements calibrated using OLS produce more precise point estimates than... View Details

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History of Excellence - Doctoral

Throughout their history, our programs have continuously evolved to reflect the needs of students, respond to changes in the field, and remain true to our mission. Beginning with the 2018-2019 academic year, HBS began offering an... View Details

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Entrepreneurial Management - Faculty & Research

strive to improve the odds of entrepreneurial success for our students and for practitioners worldwide. Because it is such a complex phenomenon, entrepreneurship must be studied through multiple lenses. We use three. The process of... View Details

October 2015 (Revised September 2016)
Case

The Transformation of Mudo

By: Anthony J. Mayo, Esel Çekin and Çiğdem Çelik

After 16 years in management consulting, Barış Karakullukçu left to become the CEO of Mudo in 2012, one of the best-known names in Turkey's retail industry. She was tasked with leading Mudo's transition from a family business to a more institutionalized, corporate... View Details

Keywords: Leadership; Management Challenges; Emerging Market; Retail; Second-generation; Operational Efficiency; Performance Management; Corporate Culture; Growth; Leading Change; Family Business; Organizational Culture; Emerging Markets; Family Ownership; Transformation; Performance Improvement; Growth and Development Strategy; Retail Industry; Turkey

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Educators

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10 Oct 2023
Research & Ideas

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

between 2000 and 2018, the researchers identify a “surge in racial animosity induced by the [Voting Rights Act]'' that persists over decades. “While the Act improved the conditions of Black Americans along multiple dimensions, it also... View Details

Keywords: by Rachel Layne

08 Dec 2022
HBS Case

The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?

plants, laying off employees, and selling assets and real estate. Ultimately, Nestlé chose a middle ground. The company announced on March 23 it would halt the “vast majority” of its sales, including nonessential items such as chocolate, while maintaining its assets... View Details

Keywords: by Michael Blanding; Consumer Products

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Asia Pacific - Global

an office in Singapore to more broadly support HBS faculty in this region. In 2023 the Shanghai-based classroom was closed down, however much of the programming continued on remotely or in other venues. The three locations work in strong... View Details

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Health Care - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts The Health Care Crisis In spite of countless health care reform efforts over many decades, uneven outcomes and quality, frequent errors, and high and rising costs View Details

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pages a user has already visited. We may also use cookies or similar technologies to track session information, such as pages visited or duration of visit, which will help us continue to improve our format... View Details

Research Summary

Organisational Learning in Software Requirements Engineering and Management

The current research project addresses the continuing low success rate of software development projects, which has been frequently reported in empirical studies. For example, the 2004 Chaos Report by the Standish Group found that only 29% of 9,236 application... View Details

27 Apr 2009
Research & Ideas

Building Businesses in Turbulent Times

opportunities. And while oil prices continue to rise and fall, energy services firms are seeing rapid growth—especially those firms that provide services to both traditional and emerging clean technology energy sectors. When approaching... View Details

Keywords: by Staff

25 Jan 2021
Book

In a Nutshell, Why American Capitalism Succeeded

How did the United States become the world’s center of business growth following its founding in 1776? Surely a number of nations had powerful natural resources, stable financial and legal institutions, and dynamic entrepreneurs over that same span. Why was American... View Details

Keywords: by Sean Silverthorne; Manufacturing

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Entrepreneurship - Faculty & Research

began partnering with universities to track the long-term outcomes of its graduates, aiming to continually improve programs that supported the career success and well-being of its students. How would the... View Details

12 Apr 2022
Book

Racism, Colonialism, and Britain's Legacy of Violence

Britain’s 20th century empire was the largest in human history, with a quarter of the world’s land and nearly 700 million people. Yet the empire drew its strength from violence. That’s the conclusion Harvard Business School Professor Caroline Elkins draws in her new... View Details

Keywords: by Avery Forman

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

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Technology & Innovation - Faculty & Research

others, pay for things, and store private information, that view needs to change. The authors contend that companies must embed safeguards into the core of their digital products—starting during the earliest parts of the design process. They must also establish a road... View Details

Publications