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- Faculty Publications (59)
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- All HBS Web (361)
- Faculty Publications (59)
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
operations, remotely disinfecting public buildings and hospitals. "The White Knight drones were in R&D for the last two years; we developed and manufactured them in the last two months in readiness to execute aerial delivery of emergency... View Details
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Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
cycle management and the need to look at order-level details proved correct. It was a highly leveraged approach that helped support trends in re-engineering, supply chain management, activity-based costing, and continuous improvement. Q:... View Details
Keywords: by Sarah Jane Johnston
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
negotiating over price, quality and delivery terms, they divide that pie. Changing The Game The players in the value net continually seek to change the game to create and claim more value. While Ford and its... View Details
- 15 Dec 2015
- News
The Year in Ideas 2015
1991): to provide continuous Internet access to the planet’s unconnected billions through, in Cassidy’s words, a “complex choreography where thousands of balloons are being steered and programmed all in an automated fashion.” The... View Details
- 01 Oct 2013
- First Look
First Look: October 1
reader/student introspection was end-of-chapter/cases Reflections. Also, we experimented with audio versions of book chapters in the classroom. We went on to continue Jim Barton's hero's journey in a second Harvard Business Press book... View Details
Keywords: Sean Silverthorne
- 16 Feb 2016
- First Look
February 16, 2016
and Bailey were aware that the landscape of mobile wallets and payment services was littered with failures. Reflecting on these challenges, Bailey wondered, "What should Apple do to continue the early momentum for the adoption and... View Details
Keywords: Sean Silverthorne
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
has led to greater focus and the ability to construct meaningful performance objectives and standards across the agency. Roca has been using performance-tracking and client profile data to ensure optimal service delivery and optimal... View Details
Keywords: by Julia Hanna
- 01 Dec 2015
- News
Leading Boston and Beyond
Digital Officer, says the first step is to craft language for request responses that makes residents feel valued, but does not provide false hope their particular request will be accommodated. “We appreciate their (residents’) role; they are our eyes and ears and we... View Details
- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
“She also offered medical advice, delivery services, and prescription compounding—services not offered by department stores,” writes Sawyer. “Gleason also cultivated a reputation for providing indigent community members with medical... View Details
- 04 May 2010
- First Look
First Look: May 4
opportunities for providers; and contribute to a more efficient, convenient healthcare delivery system. While the platform could benefit insurers, providers, employers, and patients alike, the company has only marketed to a few health... View Details
Keywords: Martha Lagace
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
goal is to reach 800,000 more within five years. Innovate Around—rather Than Through—the Technology Companies such as Samsung or Novartis can drive innovation from their R&D labs, continually translating scientific breakthroughs into... View Details
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
managerial skills continues to grow, executive education worldwide has entered a period of disruption caused by the digitalization of content, connectivity, and communication. The current offerings of many executive education program... View Details
Keywords: Dina Gerdeman
- 30 Jun 2009
- First Look
First Look: June 30
team familiarity and variation in experience, we see a complementary effect on measures of delivery performance (i.e., a project being delivered on time and on budget). In team familiarity, our paper identifies one mechanism for capturing... View Details
Keywords: Martha Lagace
- 02 Sep 2018
- News
Havana Rising
massive stack of the hotel’s records. “The amount of paper, it’s incredible,” he says. Benedetti’s revelation of the water delivery is a slight surprise to Megumi Gordon (MBA 2014), cofounder and managing partner of HabanaLive, an... View Details
Keywords: Dan Morrell; photographed by Eve North
- 14 Jan 2015
- Research & Ideas
Thriving in the Turbulence of Emerging Markets
evolved a strong sense of responsibility for the welfare of their societies as they continue to overcome past legacies of impoverishment. Three recently added interviews illuminate these themes of transformational change and societal... View Details
- 02 Nov 2020
- News
The First Five Years: Julianne White (MBA 2017)
means my team is involved in a wide variety of tasks, ranging from purchasing, engaging with food donors, delivery scheduling, product inspection, and assortment optimization.” How do you use what you learned at HBS in your work? “There... View Details
- 14 Feb 2012
- First Look
First Look: February 14
PublicationsTeaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy Author:Amy C. Edmondson Publication:Jossey-Bass, in press Abstract Continuous improvement, understanding complex systems, and promoting... View Details
Keywords: Carmen Nobel
- 23 Aug 2016
- First Look
August 23, 2016
construct a spatially continuous index of pairwise-industry agglomeration and investigate the patterns and determinants underlying the global economic geography of multinational firms. In particular, we run a horserace between two... View Details
Keywords: Sean Silverthorne
- 04 Apr 2017
- First Look
First Look at New Research, April 4
to develop Alfred’s routes and respond to customer requests in conjunction with other service providers, for example grocery delivery services, in what the founders describe as their "B2B2C" business model. Alfred won the... View Details
Keywords: Sean Silverthorne