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Show Results For
- All HBS Web
(1,413)
- People (17)
- News (577)
- Research (422)
- Events (3)
- Multimedia (1)
- Faculty Publications (250)
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- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
at-home services or take-home medications under the close supervision of a treatment professional. Many are taking advantage of the easing of telehealth restrictions to expand access and deliver services... View Details
- 02 Aug 2024
- HBS Case
How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture
consulting before trying, failing, and trying again to succeed with the Flashfood app. Food waste wasn’t on Domingues’ mind until 2016, when his sister, a caterer, told him that she had to throw out $4,000 worth of leftover food from a... View Details
- January 2002
- Teaching Note
Elsie Y. Cross Associates, Inc. and CoreStates Financial Corp. TN
Teaching Note for (9-897-065). View Details
- September 2000 (Revised August 2011)
- Teaching Note
AGENCY.COM (A) and (B) TN
By: Ashish Nanda and Thomas J. DeLong
Teaching Note for (9-800-061) and (9-800-062). View Details
- 17 May 2011
- First Look
First Look: May 17
111-012 This case describes the operating model and philosophy of this high-end set of global properties. Aman relies on employees taking considerable initiative to deliver the highest quality personalized service in the hospitality... View Details
Keywords: Sean Silverthorne
- 17 Dec 2001
- Research & Ideas
Risks and Rewards of the Intrapreneur
showed that the closer an Intel intrapreneurial effort was to the company's main processor business, the better the chance of success. For projects outside the core business, Intel "either didn't fund it or did a bad job of it." However, if the effort is... View Details
Keywords: by Sean Silverthorne
- 29 Jan 2008
- First Look
First Look: January 29, 2008
available at this time. When Professionals Have to Lead: A New Model for High Performance Authors:Thomas J. DeLong, John Gabarro, and Robert Lees Publication:Harvard Business School Press, 2007 Abstract For too long, professional services... View Details
Keywords: Martha Lagace
- 01 Aug 2007
- Op-Ed
Company Town: Fixing Corrupt Governments
Ernst & Young, or McKinsey should all get a shot at becoming candidates to run cities and districts with a history of corruption. Entities that are experts at municipal accounting, consulting to foreign governments, or providing View Details
Keywords: by Eric Werker
- 28 Feb 2005
- Research & Ideas
How to Harness Auction Fever
Internet Auctions" currently in press in the journal Organizational Behavior and Human Decision Processes. Malhotra says the research carries lessons for business people who bid on everything from services to new employees.... View Details
- 22 Apr 2002
- Research & Ideas
Work, Family, Private Life: Why Not All Three?
nonprofit organizations. Hart, who is also co-head of the entrepreneurship and service management faculty unit at HBS, said that reflection on a balance between work and personal goals can never start too soon. In terms of role models,... View Details
Keywords: by Martha Lagace
- 19 Jun 2012
- First Look
First Look: June 19
For decades, management consultants and the popular business press have urged large firms to flatten their hierarchies. Flattening (or delayering, as it is also known) typically refers to the elimination of layers in a firm's... View Details
Keywords: Sean Silverthorne
- 24 Mar 2009
- First Look
First Look: March 24, 2009
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709043 One Firm One Future at Davis Langdon Harvard Business School Case 409-044 Rob Smith, senior partner of construction consultancy Davis Langdon, has just led the firm... View Details
Keywords: Martha Lagace
- 02 Jul 2013
- First Look
First Look: July 2
http://hbr.org/search/313085-PDF-ENG Harvard Business School Case 413-060 Iz-Lynn Chan at Far East Organization Iz-Lynn Chan, assistant director of retail business group and service quality and vice president of Far East retail View Details
Keywords: Anna Secino
- 04 Dec 2012
- Research & Ideas
Book Excerpt: Harder Than I Thought
things. And I've heard all that schlock about how Lou Gerstner was a food company CEO when he took over and saved IBM. But I don't buy it. That was a different company, in a different situation, in a different time. IBM was in the process, then, of becoming a View Details
- 05 Oct 2010
- First Look
First Look: October 5, 2010
Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman Abstract To set service levels, firms must understand how changes in service affect customer demand. Supply... View Details
Keywords: Sean Silverthorne
- 14 Sep 2010
- First Look
First Look: September 14, 2010
lending data from a financial services organization that implemented a highly decentralized business model. I exploit variation in this organization in whether or not employees are selected via channels that are likely to sort on the... View Details
Keywords: Sean Silverthorne
- 02 Apr 2001
- What Do You Think?
Telecommuting: Dangerous to Health?
how Xerox machines were really fixed, Xerox brought in an organizational consultant and anthropologist who found, among other things, that some of Xerox's service representatives' most productive time was... View Details
Keywords: by James Heskett
- 29 Sep 2015
- First Look
September 29, 2015
traces the evolution of the Internet from government ownership to privatization to the commercial Internet we know today. This is a story of innovation from the edges. Greenstein shows how mainstream service providers that had... View Details
Keywords: Sean Silverthorne
- 24 Apr 2012
- First Look
First Look: April 24
by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study investigates this idea empirically using personnel and lending data from a financial services organization that implemented... View Details
Keywords: Carmen Nobel
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
serves as chairman of the consultancy TruePoint Partners and of its educational and research institute, the TruePoint Center for Higher Ambition Leadership. In the e-mail interview that follows, Beer talks about the book and what boards... View Details
Keywords: by Martha Lagace