Publications
Publications
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(3,527)
- Faculty Publications (405)
- June 2000 (Revised May 2002)
- Case
Tim Hertach at GL Consulting (C)
By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
Supplements the (A) case. A rewritten version of an earlier case. View Details
Keywords: Consulting Industry
- June 2000
- Case
Rebirth of the Swiss Watch Industry, 1980-1992 (A)
By: Michael L. Tushman and Daniel Radov
The Swiss watch industry has been devastated by new entrants from Asia in the low- and mid-priced watch segments. Japanese and Hong Kong firms have used quartz technology to lower costs dramatically. Nicolas Hayek, president of a Swiss consulting firm, is asked to help... View Details
- April 2000
- Background Note
e-Consulting
By: Ashish Nanda, Thomas J. DeLong, Thomas E. Agan and Scot H. Landry
Provides an overview of the history and development of the e-consulting industry, as well as the issues facing it. View Details
- April 2000 (Revised October 2002)
- Background Note
Career Strategies and Tactics in Professional Service Firms
By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
Presents suggestions for ensuring a good start in a professional services career. View Details
- April 2000 (Revised March 2015)
- Case
The First Six Months: Launching a PSF Career
By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
Presents two situations: 1) two graduating MBAs from Harvard Business School compare and contrast their strategies for getting off to a good start in consulting, and 2) a junior consultant has to deal with difficult feedback in his very first performance review. View Details
- April 2000 (Revised September 2001)
- Case
Peppers and Rogers Group, The
By: John A. Deighton
Can two successful authors build a scalable consulting practice based on their unique view of customer relationship management (CRM)? Should they emphasize strategy or execution? The case describes how Peppers and Rogers grew from two people earning speaker fees to a... View Details
- April 2000 (Revised July 2000)
- Case
Family Feud (B): Andersen versus Andersen
By: Ashish Nanda
Arbitration proceedings have been initiated between Andersen Consulting and Arthur Andersen. The case details developments during 1999 and 2000, as the arbitration nears a decision. View Details
- December 1999 (Revised August 2004)
- Case
Tom Tierney at Bain & Company (A)
By: Ashish Nanda
Bain managing director Tom Tierney is contemplating how best to rotate the office head position between two partners at one of the firm's offices. The case provides background information on Bain's governance structure and Tierney's management style. View Details
- December 1999 (Revised March 2002)
- Case
Hunter Business Group: TeamTBA
By: Das Narayandas and Elizabeth R. Caputo
The Hunter Business Group (HBG), a direct marketing consulting firm specializing in reorganizing the sales and marketing efforts of industrial firms, uses integrated customer contact technologies (including field sales, telephone, and mail) as a means of... View Details
- November 1999 (Revised May 2001)
- Case
AGENCY.COM (A): Launching an Interactive Service Agency
By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
Having recently launched one of Silicon Valley's first start-ups, cofounders Chan Suh and Kyle Shannon ponder whether their interactive consulting firm is prepared to bid for work from a very large client. View Details
- November 1999 (Revised June 2000)
- Case
AGENCY.COM (B): Managing Rapid Growth
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
AGENCY.COM continues on its path of rapid growth, emerging as a leading interactive consulting firm. Its growth leads to new challenges related to the integration of diverse operations and the financing of future growth. View Details
- November 1999 (Revised February 2002)
- Case
Family Feud (A): Andersen v. Andersen
By: Ashish Nanda and Scot H. Landry
Traces the history and development of consulting within Andersen and the history of the schism between Arthur Andersen and Andersen Consulting. Ends with the two units seeking external arbitration of their dispute. View Details
- November 1999 (Revised April 2002)
- Case
Tim Hertach at GL Consulting (A)
By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
Ten years into his career after graduating from HBS, Tim Hertach discovers billing irregularities at his consulting firm. He must decide whether (and how) to challenge senior management or to stay quiet and protect his career. View Details
- November 1999 (Revised May 2002)
- Case
Tim Hertach at GL Consulting (D)
By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
Supplements the (A) case. View Details
Keywords: Consulting Industry
- November 1999
- Case
Interactive Minds (B)
By: Ashish Nanda, Thomas J. DeLong, Christina L. Darwall and Scot H. Landry
Two recent Harvard Business School graduates start a venture capital/consulting firm focused on opportunities related to the Internet. View Details
- November 1999 (Revised March 2001)
- Case
Russell Reynolds Associates, 1999
The president and CEO of Russell Reynolds examined the company's expansion strategy, especially in emerging markets. He evalulates how quickly the company should open new offices abroad and in which countries. View Details
- October 1999
- Case
ZEFER: Building a Business at Hyperspeed
In the past 18 months, ZEFER has gone from a several-person Internet consulting firm to a major player in the information-technology services industry. In particular, in the past six months, it has grown from 40 to 400 professionals, has hired a seasoned management... View Details
- October 1999
- Case
Royal Dutch/Shell in Transition (A)
By: Lynn S. Paine
After the Brent Spar episode and the 1995 events in Nigeria, Shell undertakes an intensive review of its values and business principles. At the same time, it conducts the largest multi-stakeholder consultation in its history in an effort to better understand society's... View Details
- September 1999 (Revised May 2003)
- Case
Deloitte & Touche (A): A Hole in the Pipeline
By: Rosabeth M. Kanter and Jane Roessner
Deloitte & Touche was losing talented women, and CEO Mike Cook wanted to stop the loss, especially as the accounting and consulting fields became more competitive. The firm commissioned an analysis of the situation; now it had to consider the results and develop a plan... View Details
- August 1999
- Teaching Note
Egon Zehnder International: Implementing Practice Groups TN
By: Michael Y. Yoshino, Carin-Isabel Knoop and Cate Reavis
Teaching Note for (9-398-052). View Details