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- All HBS Web (584)
- Faculty Publications (154)
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- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
this period, Xerox's Palo Alto Research Center (PARC) delivered some important technologies for the corporation. One of the most critical inventions was laser printing for Xerox's printers and copiers, an effort that led to new Xerox... View Details
Keywords: by Henry Chesbrough
- 13 Mar 2018
- First Look
March 13, 2018
especially those with widely diversified product portfolios, are a dominant and critical enterprise model in emerging and developing economies View Details
Keywords: Sean Silverthorne
- 03 Jun 2008
- First Look
First Look: June 3, 2008
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=608151 Quanta Computer and the One Laptop Per Child Initiative Harvard Business School Case 608-102 When Quanta Computer, Inc., the world's... View Details
Keywords: Martha Lagace
- 04 Apr 2017
- First Look
First Look at New Research, April 4
Industry By: Baldwin, Carliss Y. Abstract—This paper seeks to explain the technological forces that led to the rise of vertically integrated corporations in the late 19th century and the opposing forces that led to a... View Details
Keywords: Sean Silverthorne
- 01 Apr 2014
- First Look
First Look: April 1
life-saving health products and services, whether to distribute them for free, or whether to give additional incentives for individuals to use them. This note describes the latest, cutting-edge research on... View Details
Keywords: Sean Silverthorne
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, View Details
Keywords: Sean Silverthorne
- 15 Jan 2013
- First Look
First Look: January 15
Architecture of Transaction Networks: A Comparative Analysis of Hierarchy in Two Sectors Authors:Luo, Jianxi, Carliss Y. Baldwin, Daniel E. Whitney, and Christopher L. Magee Publication:Industrial and... View Details
Keywords: Sean Silverthorne
- 10 Jun 2002
- Research & Ideas
How to Look at Globalization Now
emerged. Some (relatively rich) emerging countries now exploit the economic advantage of relatively low labor costs to move quickly into the manufacture of high-tech products, such as wireless phones, microprocessors, personal computers,... View Details
Keywords: by Martha Lagace
- 15 Sep 2003
- Research & Ideas
The Lessons of New-Market Disruption
very inexpensive commodity components that perform basic computations in household appliances, like irons and toasters. At the time, microcontroller manufacturers were just... View Details
- 01 May 2012
- First Look
First Look: May 1
and build technological and market capabilities? Does it matter to whom the firm supplies? Is involvement in product design important, or is View Details
Keywords: Carmen Nobel
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a... View Details
Keywords: by Garry Emmons
- 13 Mar 2007
- First Look
First Look: March 13, 2007
England Journal of Medicine 356, no. 8 (February 22, 2007): 765-768 No abstract available. Product Development and Learning in Project Teams: The Challenges Are the Benefits Authors:A. C. Edmondson View Details
Keywords: Martha Lagace
- 22 May 2012
- First Look
First Look: May 22
office-but at what cost? In "Sleeping with Your Smartphone," Leslie Perlow reveals how you can disconnect and become more productive in the process. In fact, she shows that you can devote more time... View Details
Keywords: Sean Silverthorne
- 05 Sep 2000
- What Do You Think?
Whither the Information Economy?
the end is better products and services. According to Bob DeNoble, "... information is a tool to help get the real work done. It enables us to produce food, clothing, and... View Details
Keywords: by James Heskett
- 15 Feb 2011
- First Look
First Look: Feb. 15
workplace interactions. Building on West and Zimmerman's (1987) now classic articulation of gender as "the product of social doings," we describe this organizationally induced behavior as... View Details
Keywords: Sean Silverthorne
- 05 Jun 2007
- First Look
First Look: June 5, 2007
response, Beijing Hualian developed a new "Family Store" format targeted at the nation's growing middle class, made up of younger consumers with more fashionable tastes. Like hypermarkets, Hualian Family Stores include both food View Details
Keywords: Martha Lagace
- February 2024 (Revised March 2024)
- Teaching Note
X: The Foghorn Decision
By: Kyle Myers and Walter Frick
Teaching Note for HBS Case No. 618-060. View Details
Keywords: Alternative Energy; Energy Generation; Energy Sources; Climate Change; Green Technology; Selection and Staffing; Knowledge; Product Design; Product Development; Research and Development; Risk and Uncertainty; Science-Based Business; Innovation and Invention; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
stocks and mutual funds. An "investment bar" offered personal computers where the customer could do her banking, check her investment portfolio, or just surf the Internet. There were comfortable... View Details
- 08 Oct 2013
- First Look
First Look: October 8
perspective endure. This article relates to a presentation delivered by Morris Cohen for Paul's Manufacturing and Service Operations Management Distinguished Fellows Award, given at Columbia University, June... View Details
Keywords: Sean Silverthorne
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
words, you also need a management plan for your customers. To return to our manufacturing metaphor, the special challenge of service delivery is that your customers routinely wander onto the shop floor-unannounced-and tinker with the... View Details