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- All HBS Web
(544)
- News (114)
- Research (314)
- Multimedia (1)
- Faculty Publications (138)
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- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
whose demographic characteristics, and in turn needs, diverge more starkly from those of their bank’s average customers report significantly lower levels of satisfaction on a broad range of operating dimensions. Consistently, we find that View Details
Keywords: Sean Silverthorne
- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
its infrastructure for societal uses, or whether to exploit a commercial opportunity related to launching small, handheld cubesats. The case explores the basis for ISRO’s cost advantage vis-à-vis western entities, as well as its resource... View Details
Keywords: Sean Silverthorne
- 13 Nov 2012
- First Look
First Look: November 13
Relationship Management, Fontana is entertaining the possibility of commercializing his innovation. Doing so may provide a welcome new source of income during the greatest economic slowdown in recent history, and it would help in keeping... View Details
Keywords: Sean Silverthorne
- 20 Oct 2015
- First Look
October 20, 2015
international institutions, a bank and a museum, adds value to both in terms of interaction with customers and breadth of audiences. The paper further points to key aspects of resource integration in a co-marketing partnership. Design /... View Details
Keywords: Sean Silverthorne
- 15 Nov 2011
- First Look
First Look: November 15
http://www.hbs.edu/research/pdf/11-123.pdf Organizational Toolmaking: Transformations in the Influence of Experts Authors:Matthew Hall, Anette Mikes, and Yuval Millo Abstract In this study, we examine transformations in the influence of risk experts in two large U.K.... View Details
Keywords: Sean Silverthorne
- 12 Oct 2011
- First Look
First Look: October 12
and the world economy generally. This case involved two decisions CIC faced in early 2011. The first was how to best and accurately articulate the relationship between CIC, Huijin, and Industrial and Commercial View Details
Keywords: Sean Silverthorne
- 08 Jul 2008
- First Look
First Look: July 8, 2008
digitization of information goods have changed the commercial landscape: Virtual shelf space is infinite, consumers can search through innumerable options, and the marginal cost of reproducing and distributing products is low. What does... View Details
Keywords: Martha Lagace
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
based at HBS, Christensen's influence and legacy extend well beyond the banks of the Charles and transcend the study of business administration. When he received the School's Distinguished Service Award in 1993, Christensen was honored... View Details
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