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  • All HBS Web  (15,549)
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  • March 2022 (Revised March 2024)
  • Case

Hometown Foods: Changing Price amid Inflation

By: Julian De Freitas, Jeremy Yang and Das Narayandas
During the early part of the 2021 Covid-19 pandemic, Hometown Foods, a large seller of flour-based products, thrived as consumers hoarded baked goods and took up baking to pass the time and find comfort. Then, amid growing shortages in commodities, a vaccine arrived,... View Details
Keywords: COVID-19 Pandemic; Consumer Behavior; Supply Chain; Inflation and Deflation; Spending; Price Bubble; Price; Volatility; Food and Beverage Industry
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De Freitas, Julian, Jeremy Yang, and Das Narayandas. "Hometown Foods: Changing Price amid Inflation." Harvard Business School Case 522-087, March 2022. (Revised March 2024.)
  • 01 Oct 2001
  • News

Guy de Chazal: Changing Focus

their nine-year- old daughter, Justine, and eight-year-old son, David. "Right now, I see my children mostly on weekends," he notes. "I want to change that." His other enduring passion is Fountain House, an innovative rehabilitation... View Details
Keywords: Deborah Blagg
  • 23 Sep 2019
  • News

Leading Schools that Change Lives

Brendan Kennealey (MBA 2006) studied business at Harvard and has a psychology degree from Boston College. But in a career spent leading schools that transform students’ lives, he also draws regularly on his training as an EMT. “It’s all about triage,” says Kennealey,... View Details
  • 29 Jun 2009
  • Sharpening Your Skills

Sharpening Your Skills: Leading Change

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How do I build my business in this environment? What should leaders communicate? My organization doesn't... View Details
Keywords: by Staff
  • November 2017 (Revised July 2018)
  • Case

Royal Philips: Designing Toward Profound Change

By: Srikant M. Datar, Rajiv Lal and Caitlin N. Bowler
This case explores Royal Philips CEO Frans van Houten's bold use of design research to inform a critical strategic decision: Should Philips leave its storied lighting business behind in favor of complete focus on health technology and consumer lifestyle products?... View Details
Keywords: Design Research; Health Technology; Innovation; Design; Research; Decision Choices and Conditions; Strategy; Organizational Change and Adaptation; Transformation
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Datar, Srikant M., Rajiv Lal, and Caitlin N. Bowler. "Royal Philips: Designing Toward Profound Change." Harvard Business School Case 118-017, November 2017. (Revised July 2018.)
  • 24 Apr 2014
  • News

Climate change as must-see TV

When a Hawaiian observatory reported in 2013 that carbon dioxide levels in Earth’s atmosphere had reached their highest point in some 3 million years, many people concluded that climate change was unstoppable. But Dan Abbasi (AB 1986, MBA... View Details
  • January 2025
  • Case

GE Appliances 2025: Energizing Change

By: Rosabeth Moss Kanter and Jacob A. Small
At the turn of 2025, Kevin Nolan, CEO of GE Appliances following its acquisition by Chinese appliance giant Haier in 2016, is reviewing progress toward his net zero carbon vision for homes, which would otherwise exacerbate the global warming climate crisis. An... View Details
Keywords: Mergers and Acquisitions; Transformation; Climate Change; Environmental Sustainability; Technological Innovation
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Kanter, Rosabeth Moss, and Jacob A. Small. "GE Appliances 2025: Energizing Change." Harvard Business School Case 325-089, January 2025.
  • 18 Mar 2011
  • News

Social Networks Will Change Product Innovation

  • Article

Meeting the Challenge of Disruptive Change

By: Clayton M. Christensen and Michael Overdorf
Keywords: Disruption; Change; Problems and Challenges
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Christensen, Clayton M., and Michael Overdorf. "Meeting the Challenge of Disruptive Change." Harvard Business Review 78, no. 2 (March–April 2000): 66–76.
  • September 1999 (Revised May 2003)
  • Case

Deloitte & Touche (B): Changing the Workplace

By: Rosabeth M. Kanter and Jane Roessner
Deloitte & Touche women's initiative changed the workplace culture at the firm, solved retention problems, and brought external benefits. Now a new CEO must decide how to take this a step further as competition for talent was even stronger, young people had different... View Details
Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States
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Kanter, Rosabeth M., and Jane Roessner. "Deloitte & Touche (B): Changing the Workplace." Harvard Business School Case 300-013, September 1999. (Revised May 2003.)
  • 2005
  • Class Lecture

Strategic Agility: Managing Continuous Change

By: John R. Wells
Keywords: Change Management
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Wells, John R. "Strategic Agility: Managing Continuous Change." Boston: Harvard Business School Publishing Class Lecture, 2005. Electronic. (Faculty Lecture: HBSP Product Number 9-827-4C.)
  • October 20, 2023
  • Article

How ENGOs Can Support Corporate Climate Change Efforts

By: Michael W. Toffel
Nearly half of CEOs view climate change as affecting their companies now or within the coming decade, but there is also a wide gap between what CEOs say is progress on tackling climate change and what many of their investors believe are effective actions. Companies... View Details
Keywords: Climate Change; Corporate Social Responsibility and Impact; Business and Shareholder Relations
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Toffel, Michael W. "How ENGOs Can Support Corporate Climate Change Efforts." Harvard Business Review (website) (October 20, 2023).
  • January 2005 (Revised August 2005)
  • Case

Changing Times at the NBA

By: Thomas J. DeLong, Tonika Cheek-Clayton and Daniel Reed
David Stern, commissioner of the National Basketball Association (NBA), faces myriad challenges: globalization of product, young players entering the league, loss of fan base, etc. Stern must put together a plan for the Board of Governors that confronts these... View Details
Keywords: Business Plan; Governing and Advisory Boards; Organizational Change and Adaptation; Problems and Challenges; Sports; Competitive Strategy
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DeLong, Thomas J., Tonika Cheek-Clayton, and Daniel Reed. "Changing Times at the NBA." Harvard Business School Case 405-004, January 2005. (Revised August 2005.)
  • 2000
  • Book

Breaking the Code of Change

By: Michael Beer and Nitin Nohria
Keywords: Change
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Beer, Michael and Nitin Nohria, eds. Breaking the Code of Change. Boston: Harvard Business School Press, 2000.
  • September 2007 (Revised May 2009)
  • Supplement

Leading Change at Simmons (C)

By: Amy C. Edmondson and Tiziana E. Casciaro
Keywords: Change
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Edmondson, Amy C., and Tiziana E. Casciaro. "Leading Change at Simmons (C)." Harvard Business School Supplement 408-062, September 2007. (Revised May 2009.)
  • 2023
  • Chapter

Business, Climate Change and the Anthropocene

By: Andrew J. Hoffman and Sukanya Roy
This chapter will assess climate change as a concern for business, both as a stand-alone issue and as part of the broader shift that scientists are calling the Anthropocene. It will begin by examining the extent to which the market – comprised of corporations, the... View Details
Keywords: Climate Change; Problems and Challenges; Mission and Purpose
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Hoffman, Andrew J., and Sukanya Roy. "Business, Climate Change and the Anthropocene." Chap. 23 in Corporate Sustainability: Managing Responsible Business in a Globalised World, edited by Andreas Rasche, Mette Morsing, Jeremy Moon, and Arno Kourula, 484–505. Cambridge University Press, 2023.
  • May 2018
  • Article

The Changing Craft of Selling

By: Frank V. Cespedes and Tiffani Bova
This article draws on two surveys: one with more than 3,100 sales professionals about trends affecting the role(s) of sales in their companies, and the other with over 7,000 consumer and business buyers about their expectations when dealing with sales people. The... View Details
Keywords: Sales; Change; Trends; Performance Effectiveness
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Cespedes, Frank V., and Tiffani Bova. "The Changing Craft of Selling." Top Sales Magazine (May 2018), 16–19.
  • May 2018
  • Teaching Note

AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century

By: Daniel P. Gross and William R. Kerr
Teaching Note for HBS No. 718-486. View Details
Keywords: AT&T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Telecommunications Industry; United States
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Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Teaching Note 718-518, May 2018.
  • May 16, 2010
  • Article

Collaboration Necessary for Positive Change

By: Bill George
Keywords: Cooperation; Change
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George, Bill. "Collaboration Necessary for Positive Change." Star Tribune (Minneapolis) (May 16, 2010).
  • 14 Jan 2022
  • Blog Post

Embracing Activism for Social Change

In 2020, the city of Detroit logged some 7,000 calls involving mental health emergencies—a critical issue, notes Detroit Mayor Mike Duggan, who says, “When the mentally ill turn to the police for a response, the system is broken.” To fix it, the city rolled out the... View Details
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