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Show Results For
- All HBS Web
(2,612)
- People (3)
- News (417)
- Research (1,771)
- Events (11)
- Multimedia (47)
- Faculty Publications (1,291)
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- 01 Mar 2004
- News
Ron Shaich’s Café Society
Ron Shaich (MBA 1978) is cofounder, chairman, and CEO of Panera Bread, the fast-growing bakery-café chain with over six hundred locations in mostly suburban markets across the United States. Panera’s ability to deliver high-quality food... View Details
- 25 Feb 2020
- News
Beyond the Plastisphere
works in developing countries to prevent ocean-bound plastic from entering the water in the first place and channels it into recycled products. OceanCycle builds and certifies supply chains for recycled ocean-bound plastic, partnering... View Details
- 01 Feb 2002
- News
Top Ten Cases: Research from Around The World
Yoffie and M. Kwak (9-799-108), 1999 “Yahoo!: Business on Internet Time,” by J. Rivkin and J. Girotto (9-700-013), 2000 “Ford Motor Co.: Supply Chain Strategy,” by R. Austin (9-699-198), 1999 “Calyx & Corolla,” by W. Salmon and D. Wylie... View Details
- 01 Mar 2011
- News
Fast Casual
Cherng: Panda’s process designer. Peggy Cherng (OPM 25, 1997) and her husband, Andrew, share the titles of cochairman and co-CEO of Panda Restaurant Group (PRG), “one of the fastest-growing and most successful restaurant chains in the... View Details
- 04 Nov 2020
- News
The Long View: Persevering Through Past Crises
ultimately recommended me for a different, better job. And then that was finally the position that I took after talking to people throughout the city and following a lot of chains like that one. So my advice is to keep following the... View Details
- 01 Mar 2005
- News
Answering the Call
soon developed a chain of restaurants based on a novel concept. Built with authentic interiors and fixtures imported from Japan, the restaurants featured a working chef at every table, flamboyantly preparing and grilling familiar American... View Details
- 01 Oct 2002
- News
Sam Hayes
drop in the price of the shares, which could hurt their annual performance bonuses. So you have a whole daisy chain of preoccupations that are short term in nature, created in part by the institutionalization of the market and the growth... View Details
Keywords: Garry Emmons
- 01 Jun 2011
- News
Walking the TalkTalk
challenges.” She embraced a formidable task in 2010 when, with years of experience at supermarket chains Sainsbury’s and Tesco but none in telecom, she became CEO of TalkTalk, which supplies telephone and broadband services to more than 4... View Details
- 06 Dec 2021
- News
Elevator Pitch: Power Sourced
Illustration by Drue Wagner Illustration by Drue Wagner Chaku Foods Nikki Okrah (MBA 2021), CEO and Founder Concept: A snack-food company in Okrah’s native Ghana that is building farming supply chain infrastructure for other consumer... View Details
- 24 Sep 2021
- News
How to Build a Transparent Relationship with Your Suppliers
- 26 Jun 2025
- News
The Vinyl Revival
paid. We saw such a spike in demand that our turnaround times ballooned. Simultaneously, we had a global supply chain crisis where the inputs we used to make our records ... PVC, nickel, cardboard, all of those things ... were being stuck... View Details
- 01 Jun 2017
- News
Streamlining the Supermarket
order-fulfillment process at Amazon, which acquired the company for $775 million in 2012. Aguerrevere, who had founded a small-format grocery store chain in his native Venezuela, discussed the talk with Max Pedró (MBA 2002), his close... View Details
Keywords: Francis Storrs
- 01 Mar 2009
- News
Buddy, Can You Spare a Trillion
China, whether over trade, Taiwan, Tibet, or some other as yet subliminal issue. The scenario may seem implausible. Yet it is easy to see how future historians could retrospectively construct plausible chains of causation to explain such... View Details
- 01 Mar 2014
- News
My HBS Eureka Moment
together and derive comprehensive solutions. This really clicked when we had a case on child labor. This, to me, was a clearly abhorrent situation. Why would it be OK to have 10-year-old children chained while stitching soccer balls?... View Details
- 01 Dec 2002
- News
What You Know Depends on Where You Go
existing emerging market firms like Jollibee, a Filipino fast-food chain that has entered the United States successfully in California. “This is the point of international trade and globalization — that it isn't just a one-way street,”... View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
JULY 12 The HBS Club of India recently launched an “Alumni in Action” campaign, which highlights stories of members who have led pandemic relief efforts. The first two alumni highlighted are Akshay Navaladi (HBS MBA 2013), founder of Healthskool Pharmacy, a View Details
- 20 Nov 2015
- News
Room to Grow
and focus it up the supply chain and let the market forces determine which of the growers, processors, and distributors are going to succeed and be responsive to these market opportunities,” says Kendall. One major opportunity, he says,... View Details
Keywords: Margie Kelley
- 01 Mar 2009
- News
Model Patient
sprains, and the like,” Herzlinger explains. “The charge is around $69, so uninsured people can go there instead of to the emergency room, which has long waits and charges much more. And with CVS’s chain ownership involving hundreds of... View Details
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of... View Details
Keywords: Susan Young
- 01 Jun 2022
- News
Case Study: Glass Half Full
and customer acquisition. If you are building a brand, my advice is to keep Amazon while you build out your Shopify ecosystem, and then make the move. It may not be relevant in your business but buying inventory can keep the supply chain... View Details