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  • October 2019
  • Case

Engaging the Nationwide Workforce

By: Ethan S. Bernstein, Jessica Gover and Sarah Mehta
Nationwide is “on your side,” but did employees feel that way? CAO Gale King and CEO Steve Rasmussen, starting in 2008, invested heavily in a human capital strategy centered around “engagement” at the Ohio-based Nationwide Mutual Insurance Company. Set in 2014, this... View Details
Keywords: Talent and Talent Management; Change; Change Management; Transformation; Insurance; Human Resources; Employees; Employee Relationship Management; Retention; Selection and Staffing; Employment; Human Capital; Leadership; Leadership Development; Organizational Change and Adaptation; Social Psychology; Financial Services Industry; Insurance Industry; United States; Ohio
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  • March 2006 (Revised February 2007)
  • Case

UBS: Towards the Integrated Firm

By: Rajiv Lal, Nitin Nohria and Carin-Isabel Knoop
In late June 2005, UBS Group CEO Peter Wuffli--anointed "Master of Zurich" by the financial press--was returning to Zurich from the firm's latest three-day Senior Leadership Conference (SLC). Tapping 600 top managers, this SLC featured an outdoor event at a former... View Details
Keywords: Integration; Programs; Leadership; Talent and Talent Management; Trust
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  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

unlocking the data used in the analysis. Among other services, the consulting company advises clients on how to make better hires by tracking personality traits and skills revealed during the hiring process. Cornerstone usually focuses on... View Details
Keywords: by Roberta Holland
  • 06 Jul 2023
  • News

Home Economics

sticker from the nonprofit. While the women discuss their respective micro-enterprises and how they might invest their pooled savings, Cruz’s adopted daughter plays with some children nearby. For Trickle Up president and CEO Nathalie... View Details
Keywords: April White
  • 25 Jun 2020
  • Blog Post

Harvard Business School Class of 2021 Student Profiles

Collaborating with a friend, Nouf, Fatima launched Jonnah, a nonprofit that would help women with sewing skills get the materials, space, and services necessary to run a garment business. By August 2018, they had successfully launched... View Details
  • Web

Globalization - Faculty & Research

Kroff. "Trade Within Multinational Boundaries." Harvard Business School Working Paper, No. 25-058, May 2025. Lisa Su and AMD (A) By: Joshua D. Margolis , Matthew Preble and Dave Habeeb April 2025 | Case | Faculty Research This multimedia case study focuses on View Details
  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

too, as CEOs take note of future stars. But medium-sized organizations have the most difficulty with talent identification because these companies often lack the infrastructure and human resources capabilities, says Sasser. With or... View Details
Keywords: by Martha Lagace
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

can impair an enemy organization’s performance don’t need to come from highly trained federal operatives, but can be pulled off by “ordinary citizens” without special skills or training. “Sometimes when things go wrong, an organization... View Details
Keywords: by Dina Gerdeman
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

bores you, and which the world does not need—this life is hell. —W.E.B. Du Bois In the organizational context, the four-drive theory implies that every person, from the CEO to the most junior employee will bring a predictable set of... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

from foreign countries, raise their hand. "What do you associate with it?" The yellow border, answers one. Others note the stunning photography, detailed maps, and magazines piled up all around the house. A few minutes later National Geographic View Details
Keywords: by Sean Silverthorne; Publishing
  • 01 Jun 2024
  • News

Quantum Leap

“This is the first new kind of computer in 75 years,” says John Levy (MBA 1979), CEO of the quantum computing startup SEEQC. “And we’re building it on a chip!” Strolling through his company’s design and testing facility in Elmsford, New York, Levy looks less like a... View Details
Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing
  • November 2010
  • Article

Which of These People Is Your Future CEO?

By: Boris Groysberg, Andrew Hill and Toby Johnson
Americans have long believed that U.S. military officers-trained for high-stakes positions, resilience, and mental agility-make excellent CEOs. That belief is sound, but the authors' analysis of the performance of 45 companies led by CEOs with military experience... View Details
Keywords: Experience and Expertise; Training; Leadership Style; Managerial Roles; Situation or Environment; United States
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  • 13 Jan 2015
  • First Look

First Look: January 13

voluntary disclosure and marketing decisions. Publisher's link: http://people.hbs.edu/mluca/StrategicDisclosure.pdf January 2015 Innovation Policy and the Economy Firms and the Economics of Skilled Immigration By: Pekkala Kerr, Sari,... View Details
Keywords: Sean Silverthorne
  • 23 May 2019
  • News

Tracy P. Palandjian, MBA 1997

Bond CEO and Cofounder, Social Finance Tracy Palandjian attributes her instincts as a social entrepreneur to her Chinese upbringing. “Master the basics, then innovate,” “Waste nothing,” and “Distance tests the strength of horses; time... View Details
Keywords: Susan Young
  • 07 Feb 2017
  • First Look

First Look at New Research: February 7

opportunities to develop skills (“crucible experiences”) and a greater motivation to relocate out of the challenging context. We also find that managers deployed to a challenging context early in their careers continue to experience... View Details
Keywords: Sean Silverthorne
  • 04 Nov 2010
  • What Do You Think?

Why Do We Chase Stars?

those floating around in the industry." (Vanitha Rangganathan); and "We chase stars because we are fallible Glamor always is enticing." (Vadeed Lobo) Women are particularly successful in porting their skills because "... View Details
Keywords: by Jim Heskett
  • 2011
  • Working Paper

Top Executive Background and Financial Reporting Choice

By: Francois Brochet and Kyle Travis Welch
We study the role of executive functional background in explaining management discretion in financial reporting. Taking goodwill impairment as our reporting setting, we focus on top executives (CEOs and CFOs) whose employment history includes experience in investment... View Details
Keywords: Financial Reporting; Goodwill Accounting; Experience and Expertise; Decision Choices and Conditions; Managerial Roles; Agency Theory
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  • 09 May 2017
  • First Look

New Research and Ideas, May 9

paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52312 Equality and Equity in Compensation By: Bao, Jiayi, and Andy Wu Abstract—Equity compensation is widely used for incentivizing skilled employees, particularly in new technology... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2013
  • First Look

First Look: August 20

competitors, prize allocation and structure, divisionalization, open entry) as a means of reconciling non-monotonic incentive responses to competition, effectively manipulating the number and skills distribution of contestants facing one... View Details
Keywords: Anna Secino
  • 14 Jan 2014
  • First Look

First Look: January 14

http://hbr.org/2014/01/the-new-patterns-of-innovation/ar/1 January 2014 Journal of Labor Economics Skilled Immigration and the Employment Structures of U.S. Firms By: Pekkala Kerr, Sari, William R. Kerr, and William F. Lincoln Abstract—We... View Details
Keywords: Sean Silverthorne