Publications

Publications

Filter Results: (389) Arrow Down

Show Results For

← Page 16 of 389 Results →
Sort by

Are you looking for?

→Search All HBS Web
  • 19 Jul 2004
  • Research & Ideas

Your Customers: Use Them or Lose Them

you get customers to act in the best interests of the firm? Of my mantras, number one is: Your customer is probably your most powerful asset." To explain how certain companies jump to the head of the pack through good service, she... View Details
Keywords: by Martha Lagace
  • 03 Aug 2010
  • First Look

First Look: August 3

employees are more likely to speak up and offer solutions when organizations launch information campaigns to promote process improvement and when managers engage in process-improvement activities themselves. We test our hypotheses in the health View Details
Keywords: Martha Lagace
  • 14 Jul 2008
  • Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

[Knowledge Is Power Program], as well as more recently launched technology companies like Wireless Generation, and a handful of urban districts that are led by innovative superintendents who are working with entrepreneurs or thinking and View Details
Keywords: by Sarah Jane Gilbert; Education
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

CEO Corie Barry, who says that making money is the company’s business imperative, not its purpose. Barry explains how the company manages to balance pursuing its mission of enriching people’s lives through technology while also focusing on its social purpose of View Details
Keywords: by Ranjay Gulati
  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

but they offer corporate leaders a starting point for a careful due diligence and action plan around new ventures. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53110 Investors as Stewards of the Commons? By: Serafeim,... View Details
Keywords: Sean Silverthorne
  • 10 Dec 2012
  • Research & Ideas

Why We Blab Our Intimate Secrets on Facebook

know how to value their own information," John says. "Because of this uncertainty about what the value of privacy is, people don't know when to value their information or how to care about it. And as a consequence, when people are... View Details
Keywords: by Carmen Nobel
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

psychological mechanism whereby price format determines how many product attributes are actively processed at the time of valuation. Three studies support the hypothesis that price partitioning acts as an incentive to process multiple... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2022
  • Research & Ideas

Why Cutting Jobless Aid Isn't the Answer to Worker Shortages

16,000 people unemployed at the end of April 2021 who received federal benefits through the CARES Act of 2020. The authors analyzed anonymized bank transaction data from January 1 through September 17, 2021.... View Details
Keywords: by Rachel Layne
  • 14 Feb 2012
  • First Look

First Look: February 14

reported feeling, to such an extent that receivers viewed regifting as similar in offensiveness to throwing gifts away (whereas givers clearly preferred the former). This asymmetry in emotional reactions to regifting was driven by an asymmetry in beliefs about... View Details
Keywords: Carmen Nobel
  • 06 Dec 2016
  • First Look

December 6, 2016

By: Kaplan, Robert S., Derek A. Haas, and Jonathan Warsh Abstract—The prevailing fee-for-service payment model has led health care administrators and physician practices to impose severe constraints on the time physicians spend talking,... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2011
  • First Look

First Look: April 19

priorities?; (3) Do I give subordinates timely and direct feedback they can act on? Have I developed a succession roadmap?; and (4) Is my leadership style still effective, and does it reflect who I truly am? This highly readable and... View Details
Keywords: Sean Silverthorne
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

Schedule each day. Many parents are caring for their children and guiding their remote learning while trying to do their own jobs—and feeling like they’re failing on all fronts. Eventually, thoughts about unfinished work tasks encroach on... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 24 Jun 2014
  • First Look

First Look: June 24

trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating income between agency offices of a global service provider. The paper calls for View Details
Keywords: Sean Silverthorne
  • 05 Jul 2011
  • First Look

First Look: July 5

case:http://cb.hbsp.harvard.edu/cb/product/811055-PDF-ENG Caterpillar, Inc. (A) David F. HawkinsHarvard Business School Case 111-031 2010 Healthcare Reform Act eliminates Medicare Part D subsidy and Caterpillar recognizes a $100 million... View Details
Keywords: Sean Silverthorne
  • 09 Feb 2010
  • First Look

First Look: Feb. 9

of real-world systems. Download the paper: http://www.hbs.edu/research/pdf/10-059.pdf Quality Provision, Expected Firm Altruism and Brand Extensions Author:Julio J. Rotemberg Abstract This paper studies quality choice in a model where consumers expect firms to View Details
Keywords: Martha Lagace
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

workers by posting vacancies. Firms act monopsonistically and set wages to retain their existing workers as well as to attract new ones. The model differs from Burdett and Mortensen (1998) in that its assumptions ensure that there is an... View Details
Keywords: Martha Lagace
  • 21 Apr 2020
  • Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

instructor, and later as a strategist for the Pentagon: O: Observe O: Orientate D: Decide A: Act Boyd's insight came from the need to develop a strategic approach—simple in nature, easy to execute and communicate—that made up for the fact... View Details
Keywords: by Euvin Naidoo
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

Implementing Patient-Focused Care (A) (Abridged) Harvard Business School Case 608-070 Reading Rehab Hospital has experimented with a popular concept in health care—patient-focused care—intended to increase quality and reduce costs by... View Details
Keywords: Martha Lagace
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

to help organizations better access, integrate, and leverage the talents and insights of their employees. An earlier career as an organizational change consultant led me to realize how many thoughtful, caring individuals were stymied in... View Details
Keywords: by Sarah Jane Gilbert
  • 22 Sep 2003
  • Research & Ideas

How Businesses Can Respond to AIDS

"large majority" of Coke's bottlers around the world—which add water, carbonization, and sweeteners, and take care of distribution—are independent bottlers. Bottlers are chosen because they work in local communities. Coke sees... View Details
Keywords: by Martha Lagace

Are you looking for?

→Search All HBS Web